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Revolution Slider not playing animation on Mac (Chrome/Safari)

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: freq
    freq
    Participant
    August 13, 2019 at 02:35

    My Revolution Slider won’t animate on Mac when using Chrome or Safari. Firefox seems to be fine, I’m not using any adblock or anything on any browsers. Same issue on iOS it seems.

    Also, WooCommerce is telling me some templates are outdated. Can you fix this? https://i.imgur.com/9o04wN0.png

    Please, contact administrator
    for this information.
    #218979 Copied Theme version: 5.0.1 WooCommerce version: 3.7.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2019 at 12:19

    Hello,

    1) What animation does not work? Provide screenshot of option that does not work for you.

    2) Don’t update WooCommerce plugin to major version if you are not sure that theme supports it. I have updated theme for you using pre-released version to fix out of date files.

    Regards

    #218994 Copied
    Avatar: freq
    freq
    Participant
    August 13, 2019 at 16:33

    Hi,

    1) Here’s an example from my friend on Mac: https://i.imgur.com/gLDR9Eb.png

    2) Okay, thank you

    #219018 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 14, 2019 at 10:42

    Hello,

    That’s strange because we don’t see the problem with that element https://gyazo.com/48897760d6d83d12ec05ad100459f8ba

    Regards

    #219094 Copied
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