Hello,

You did not update WooPress core plugin to latest version 1.1.1 and did not install required plugins – Redux and CMB2. I did it for you. Check the site now.

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Hello,

You are welcome.

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Hello,

Thank you. We have passed your issue to our developers. They will be able to start tomorrow. I’ll inform you once we fix the problem.

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Hello,

Use Revolution slider and Scene slider type https://www.themepunch.com/slider-revolution/module-layout/

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Hello,

Add the following code to Theme Options > Custom CSS

.header-logo img {
    max-width: 500px;
}
@media only screen and (max-width: 480px), (max-width: 812px) and (orientation: landscape){
    .header-logo img {
        max-width: 180px !important;
    }
}

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Hello,

Provide us WP Dashboard and FTP access to your site. We’ll check your problem in more details and help you.

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Hello,

1) I don’t see any load more button. Could you provide us with link to page where you have it? And provide Dashboard access in Private content area to check the settings.

2) We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find the main of them

a) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

b) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

c) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

d) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.

Regards

Hello,

Because you updated core plugin to the version that is not compatible with theme version that you use. Never update core plugin without theme https://xstore.8theme.com/update-history/
Go to Dashboard > Updates > update theme to version 5.6.

Regards

Hello,

1) Seems you have updated plugin but have not updated theme first time. Don’t update XStore core plugin without theme update in future.
2) You have js errors and it caused the issue with tabs http://prntscr.com/oy8zub So, update the theme to version5.6, XStore core plugin to version 1.2.7, clear plugin cache and check if you still have the problem. Reply back with WP Dashboard and FTP access to your site in case still have the problem.

Regards

Hello,

This is Massive Addons element, there is no advanced documentation for this element but you can import style presets http://prntscr.com/oy8t59 and content presets http://prntscr.com/oy8v4g to get examples.

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Hello,

I assume you got a reply in the comments area https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546/comments?page=122&filter=all#comment_22700422 . Do you need any other help?

Regards

Hello,

Could you, please, describe in more details report about what problem did you get? Maybe provide screenshot for better understanding. Also, what version of the MA plugin do you use?
Make sure that plugin is updated to latest version https://www.8theme.com/downloads

Regards

Hello,

Go to WooCommerce > Status > Tools > press import pages button http://prntscr.com/oy8m9u

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Hello,

We have fixed the login form and proceed to checkout button on the cart page. Let me know what exactly do you want to change in the Stripe styles http://prntscr.com/oy8ha0 ?

Regards

Hello, @ pablostevens

Yes, re-installing of the core plugin helps to solve the issue. Also, next time it would better to create the individual topic and provide Dashabord access to your site to get fast and helpful answer.

Regards