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When trying to save a template of a row in Visual composer I get these errors

This topic has 5 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

emeliech

Participant

August 25, 2019 at 13:50

Hello,

I cannot save a template of a row in visual composer. I get the following error codes:

https://snipboard.io/envW4i.jpg

What might be the problem?

Thansk!

Marcus

#220026 Copied Theme version: latest WooCommerce version: latest

4 Answers

Rose Tyler

Support staff

August 25, 2019 at 13:55

Hello,

Do you use the latest version of WPBakery Page Builder plugin?https://www.8theme.com/demo/docs/royal/Plugins/Plugins_Update
What PHP version do you use?
Try to disable all the third-party plugins that do not come bundled with our theme and check how the editor works then.

Regards

#220027 Copied

emeliech

Participant

August 25, 2019 at 18:29

Hello,

These are the versions I use :
https://snipboard.io/tdM72E.jpg

I use this php version:
https://snipboard.io/j0g2cP.jpg

Cant do it since we are live.

Thanks!

#220054 Copied

emeliech

Participant

August 25, 2019 at 18:49

Hello,

my website also shut down and I got this error message:

An error of type E_COMPILE_ERROR was caused in line 697 of the file /var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/Ultimate_VC_Addons/modules/ultimate_info_tables.php. Error message: require_once(): Failed opening required ‘/var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/Ultimate_VC_Addons/templates/info-tables/info-table-”design03″.php’ (include_path=’/var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/cf7-google-sheets-connector/lib/php-google-oauth:.:/opt/plesk/php/7.3/share/pear’)

Kind regards,

Marcus

#220060 Copied

Olga Barlow

Support staff

August 27, 2019 at 15:08

Hello,

Try to disable CF7 google sheets connector plugin and check again.

Regards

#220149 Copied
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