Page 675 – 8theme.com

Forum Replies Created

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Olga Barlow

Participant

September 17, 2019 at 10:29

Hello,

If you want to get the Load more button on the home page use the WPBakery products element and use the display type Grid and Lazy Load button navigation http://prntscr.com/p76bti
If you want to get the Load more button on the shop/product category page then install WooCommerce Infinite scroll plugin and edit settings according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#221504 Copied In reply to: how to enable the option

Olga Barlow

Participant

September 17, 2019 at 08:04

Hello,

You are welcome.

Regards

#221502 Copied In reply to: Main menu after upgrade

Olga Barlow

Participant

September 16, 2019 at 22:19

Hello,

We are still looking for the reason. Need a little bit more time. Sorry for this inconvenience.

Regards

#221490 Copied In reply to: Product variation attributes display incorrectly

Olga Barlow

Participant

September 16, 2019 at 22:16

Hello,

Ok, glad to hear that you sorted out.

Regards

#221489 Copied In reply to: Optional Plugin (Essential Grid) won't activate

Olga Barlow

Participant

September 16, 2019 at 22:16

Hello,

You are welcome. Don’t hesitate to contact us if you have any other questions.

Regards

#221488 Copied In reply to: How do I remove languages in the account header bar?

Olga Barlow

Participant

September 16, 2019 at 22:15

Hello,

You are welcome. Feel free to submit topic if you need anything else.

Regards

#221487 Copied In reply to: Options can no longer be changed after font upload attempt.

Olga Barlow

Participant

September 16, 2019 at 22:13

Hello,

Go to Theme Options > Typography > Menu > change the active/hover color of the 1st level menu item.

Regards

#221486 Copied In reply to: Main menu after upgrade

Olga Barlow

Participant

September 16, 2019 at 22:11

Hello,

Unfortunately, there is no such option in our theme at this moment. But such options is in our list of future features.

Regards

#221485 Copied In reply to: Product Filter Mobile

Olga Barlow

Participant

September 16, 2019 at 22:07

You are welcome.

Regards

#221484 Copied In reply to: Variant Swatches on Mobile

Olga Barlow

Participant

September 16, 2019 at 17:57

Hello,

You are welcome.

Regards

#221474 Copied In reply to: Page Builder WooPress Conflict – No Backend Editor

Olga Barlow

Participant

September 16, 2019 at 17:26

Hello,

We don’t see problem with the Backend Editor on the site you provided https://gyazo.com/3d1528fd5dcaf5e9896e638123fce9b8
Could you describe problem in more details? Maybe provide screenshots for better understanding.

Regards

#221472 Copied In reply to: Page Builder WooPress Conflict – No Backend Editor

Olga Barlow

Participant

September 16, 2019 at 17:22

Hello,

If you provide us with FTP and Dashabord access to your site we could try to get back the old way for the hashtags but keep in mind that http://prntscr.com/p6vl8s https://www.instagram.com/developer/ and we don’t guarantee how long this incorrect way will work.

Regards

#221471 Copied In reply to: XStore v6 update, 8Theme Instagram widget no longer displaying square thumbnails

Olga Barlow

Participant

September 16, 2019 at 17:19

P.S. clean_url function is deprecated https://developer.wordpress.org/reference/functions/clean_url/

Regards

#221470 Copied In reply to: Defer parsing of JavaScript

Olga Barlow

Participant

September 16, 2019 at 17:18

Hello,

You may try cache plugin and JS minification+combination in one and after that try to defer them.
Let me know if it does not work for you.

Regards

#221469 Copied In reply to: Defer parsing of JavaScript

Olga Barlow

Participant

September 16, 2019 at 17:16

You are welcome.

Regards

#221468 Copied In reply to: How to translate "Show All"

Olga Barlow

Participant

September 16, 2019 at 17:16

Hello, @designerobot

Portfolio page is the archive page like Shop page of the WooCommerce plugin and there is no way to create few portfolio pages. We could try to add the WPBakery element that will show the Portfolio projects by categories. Will it be suitable for you?

Regards

#221467 Copied In reply to: WooPress: Suggestions and proposals

Olga Barlow

Participant

September 16, 2019 at 17:09

Hello,

We don’t see problem with the variation swatches if the attribute has another type than select https://prnt.sc/p6vbhu Provide us with link to the page where we’ll be able to check the issue.

Wishlist color fixed.

Regards

#221465 Copied In reply to: Variant Swatches on Mobile

Olga Barlow

Participant

September 16, 2019 at 15:45

Hello, @designerobot

Thank you for your suggestion.
1) I have passed your request to our developers. But I have to say that they are working on header builder for the XStore theme and won’t be able to start improvements of the WordPress before finish the builder.

2), 3) Why don’t you add the portfolio category to menu http://prntscr.com/p6u60h ? Why do you need the separate pages?

Regards

#221461 Copied In reply to: WooPress: Suggestions and proposals

Olga Barlow

Participant

September 16, 2019 at 15:40

Hello,

Do you use the same version of our theme on the other site – 6.0.2?
Tell the hosting support that if you go to Appearance > Customize > you got the forbidden page https://prnt.sc/p5ndib Ask them to check the server limits that block the customizer request https://prnt.sc/p5ndib .

Regards

#221460 Copied In reply to: Can not activate demo theme

Olga Barlow

Participant

September 16, 2019 at 15:36

Hello,

1) Use the Private content area to add private information. In other case it will be available for all the users.
2) ERROR: Invalid username. Check the login again and provide the correct one.

Regards

#221459 Copied In reply to: 8Theme Instagram plugin not working

Olga Barlow

Participant

September 16, 2019 at 15:34

Hello,

We would like to help you but we don’t see any PHP errors or something that could guide us why your site requires such a lot of resources.
We found Slow queries from the Subscriptio plugin https://prnt.sc/p6tr89 Do you have products with the subscriptions? Do you use that plugin or keep that plugin just in case? If you don’t use the functionality of the plugin then disable it.
Also, could you contact your hosting provider and ask them if they have any detailed reports what requests (from what plugins or theme requests) cause such problem with your memory because we don’t have an idea what could be the reason of that problem. We want to help you but checked theme options and don’t have an idea why this happens. We are ready even to give you refund if you think that our theme is the main problem of this.

Regards

#221457 Copied In reply to: PHP 7.2 Issues with Xstore 6.01

Olga Barlow

Participant

September 16, 2019 at 15:00

Hello,

1) To change the color of the links go to Theme Options > Typography > Menu > 1st level and 3-d level & drop-downs hover color https://gyazo.com/53e339cc2418177aa9a16fa4f99e0bee
To change the bg color go to Theme Options > Header > Menu styling > Dropdown Links Background Color

2) There is no such styles in our theme. You can customize tabs styles using custom CSS if you have CSS skills or Yellow pencil plugin (bundled plugin) of you don’t have CSS skills.

Regards

#221455 Copied In reply to: main menu and product page tabs background colour / font / hover colour changes

Olga Barlow

Participant

September 16, 2019 at 13:49

Hello,

Watch the video tutorial https://youtu.be/XO-PDvhPypc how to create variation swatches.
To share image you may use Lightshot Screenshot tool https://app.prntscr.com/en/index.html

Regards

#221453 Copied In reply to: Colors and Sizes Varieties

Olga Barlow

Participant

September 16, 2019 at 13:46

Hello,

Are you talking about an error in the backend or frontend? Provide Dashboard access to check.

Regards

#221452 Copied In reply to: Error – category IMAGE thumbnail can't change media

Olga Barlow

Participant

September 16, 2019 at 13:45

Hello,

Dashboard: Invalid username.
FTP: 530 Login authentication failed

Still incorrect. And would we use both for the Dashboard and FTP or you prove only Dashboard access?

Regards

#221451 Copied In reply to: Variant Swatches on Mobile

Olga Barlow

Participant

September 16, 2019 at 10:48

Hello,

Sorry, that was style of the theme dark.css. We have added custom code to fix the issue. Check now.

Regards

#221443 Copied In reply to: Featured and Sales products

Olga Barlow

Participant

September 16, 2019 at 10:41

Hello,

This access works neither for FTP http://prntscr.com/p6p9c7 nor Dashboard http://prntscr.com/p6p8as
Please, check the access before reply back and provide the correct one for both: FTP and Dashboard!

Regards

#221442 Copied In reply to: Variant Swatches on Mobile

Olga Barlow

Participant

September 16, 2019 at 10:23

Hello,

Provide Dashboard access to your site, we’ll check where that code is placed.

Regards

#221440 Copied In reply to: Featured and Sales products

Olga Barlow

Participant

September 16, 2019 at 10:16

Hello,

Provide us with Dashboard access to your site to check the Instagram settings.
Do you show the Instagram feeds by the user or by hashtag? If you use hashtag did you use the # symbol before the hashtag? Remove it because it’s not needed after the update.

Regards

#221438 Copied In reply to: instagram [8theme]

Olga Barlow

Participant

September 16, 2019 at 10:16

Hello,

Provide us with Dashboard access to your site to check the Instagram settings.
Do you show the Instagram feeds by the user or by hashtag? If you use hashtag did you use the # symbol before the hashtag? Remove it because it’s not needed after the update.

Regards

#221439 Copied In reply to: instagram [8theme]
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Viewing 20,250 results - 20,221 through 20,250 (of 30,337 total)

Viewing 30 posts - 20,221 through 20,250 (of 30,337 total)

← 1 2 3 … 674 675 676 … 1,010 1,011 1,012 →

Forum Replies Created

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