Forum Replies Created

Viewing 30 posts - 20,221 through 20,250 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 11:17

    Hello,

    Oh, I see. I thought you talked about sticky filter button that will follow you on scroll.
    If you want just to get the Filters button as on our demo go to Appearance > Widgets > add the necessary widgets to Shop filters area http://prntscr.com/p770fg
    To disable sidebar go to Theme Options > WooCommerce > Shop > Shop page layout http://prntscr.com/p771w6
    To open/close filters area by default use option http://prntscr.com/p7731f

    To create products with variation swatches watch the video https://youtu.be/XO-PDvhPypc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 11:05

    Hello,

    Have you tried to log in using these credentials before reply back? Still the same error: Invalid username.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 10:37

    Hello,

    Yes, we can but we need the correct link to your Dashboard, username and password to login to account with admin permissions. Link that you provided is redirects to 403 page http://prntscr.com/p76glj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 10:34

    Hello,

    You can manage the mobile menu from the Appearance > Menus > edit the menu that you set as the mobile. You will have there only those items and subitems you add there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 10:29

    Hello,

    If you want to get the Load more button on the home page use the WPBakery products element and use the display type Grid and Lazy Load button navigation http://prntscr.com/p76bti
    If you want to get the Load more button on the shop/product category page then install WooCommerce Infinite scroll plugin and edit settings according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 17, 2019 at 08:04

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:19

    Hello,

    We are still looking for the reason. Need a little bit more time. Sorry for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:16

    Hello,

    Ok, glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:16

    Hello,

    You are welcome. Don’t hesitate to contact us if you have any other questions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:15

    Hello,

    You are welcome. Feel free to submit topic if you need anything else.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:13

    Hello,

    Go to Theme Options > Typography > Menu > change the active/hover color of the 1st level menu item.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:11

    Hello,

    Unfortunately, there is no such option in our theme at this moment. But such options is in our list of future features.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 22:07

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:57

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:26

    Hello,

    We don’t see problem with the Backend Editor on the site you provided https://gyazo.com/3d1528fd5dcaf5e9896e638123fce9b8
    Could you describe problem in more details? Maybe provide screenshots for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:22

    Hello,

    If you provide us with FTP and Dashabord access to your site we could try to get back the old way for the hashtags but keep in mind that http://prntscr.com/p6vl8s https://www.instagram.com/developer/ and we don’t guarantee how long this incorrect way will work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:19

    P.S. clean_url function is deprecated https://developer.wordpress.org/reference/functions/clean_url/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:18

    Hello,

    You may try cache plugin and JS minification+combination in one and after that try to defer them.
    Let me know if it does not work for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:16

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:16

    Hello, @designerobot

    Portfolio page is the archive page like Shop page of the WooCommerce plugin and there is no way to create few portfolio pages. We could try to add the WPBakery element that will show the Portfolio projects by categories. Will it be suitable for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 17:09

    Hello,

    We don’t see problem with the variation swatches if the attribute has another type than select https://prnt.sc/p6vbhu Provide us with link to the page where we’ll be able to check the issue.

    Wishlist color fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 15:45

    Hello, @designerobot

    Thank you for your suggestion.
    1) I have passed your request to our developers. But I have to say that they are working on header builder for the XStore theme and won’t be able to start improvements of the WordPress before finish the builder.

    2), 3) Why don’t you add the portfolio category to menu http://prntscr.com/p6u60h ? Why do you need the separate pages?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 15:40

    Hello,

    Do you use the same version of our theme on the other site – 6.0.2?
    Tell the hosting support that if you go to Appearance > Customize > you got the forbidden page https://prnt.sc/p5ndib Ask them to check the server limits that block the customizer request https://prnt.sc/p5ndib .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 15:36

    Hello,

    1) Use the Private content area to add private information. In other case it will be available for all the users.
    2) ERROR: Invalid username. Check the login again and provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 15:34

    Hello,

    We would like to help you but we don’t see any PHP errors or something that could guide us why your site requires such a lot of resources.
    We found Slow queries from the Subscriptio plugin https://prnt.sc/p6tr89 Do you have products with the subscriptions? Do you use that plugin or keep that plugin just in case? If you don’t use the functionality of the plugin then disable it.
    Also, could you contact your hosting provider and ask them if they have any detailed reports what requests (from what plugins or theme requests) cause such problem with your memory because we don’t have an idea what could be the reason of that problem. We want to help you but checked theme options and don’t have an idea why this happens. We are ready even to give you refund if you think that our theme is the main problem of this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 15:00

    Hello,

    1) To change the color of the links go to Theme Options > Typography > Menu > 1st level and 3-d level & drop-downs hover color https://gyazo.com/53e339cc2418177aa9a16fa4f99e0bee
    To change the bg color go to Theme Options > Header > Menu styling > Dropdown Links Background Color

    2) There is no such styles in our theme. You can customize tabs styles using custom CSS if you have CSS skills or Yellow pencil plugin (bundled plugin) of you don’t have CSS skills.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 13:49

    Hello,

    Watch the video tutorial https://youtu.be/XO-PDvhPypc how to create variation swatches.
    To share image you may use Lightshot Screenshot tool https://app.prntscr.com/en/index.html

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 13:46

    Hello,

    Are you talking about an error in the backend or frontend? Provide Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 13:45

    Hello,

    Dashboard: Invalid username.
    FTP: 530 Login authentication failed

    Still incorrect. And would we use both for the Dashboard and FTP or you prove only Dashboard access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2019 at 10:48

    Hello,

    Sorry, that was style of the theme dark.css. We have added custom code to fix the issue. Check now.

    Regards

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Viewing 30 posts - 20,221 through 20,250 (of 30,391 total)
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