Variant Swatches on Mobile - by Rowan Keizer

This topic has 17 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 13, 2019 at 18:42

    1.I have added color variant swatches to all my products. They work well on Desktop and it shows up in the shop as well as single product pages.
    However on Mobile, there are no swatches shown only the normal dropdown selector. I checked your demo on Mobile and it shows the swatches perfectly. What am I doing wrong?

    2. My shop page does not lazy load or give me an option to load more?

    3. Also, how do I change the color of the wishlist icon on dark background because when selected it is also dark and you cannot see that it has been selected?

    16 Answers
    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 14, 2019 at 01:08

    I see the variant swatches is also not displaying on desktop. Do you use a plugin for this? Perhaps I have deleted it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2019 at 08:23

    Hello,

    1) Please watch this video – https://www.8theme.com/documentation/docs/variation-swatches/
    Here are settings of variation swatches from our default demo – http://prntscr.com/p5yws4
    2) https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    3) https://prnt.sc/p5yx1r
    Let us know if you need any further assistance.

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 15, 2019 at 21:40

    For my variants it still does not seem to work. I have the exact settings before the theme update but now there are no options for swatches in Product attributes? This only happened after theme and core update?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 07:12

    Hello,

    Provide us with Dashboard and FTP access to your site to check.

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 16, 2019 at 10:02

    Sure, please see Private content area.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 10:41

    Hello,

    This access works neither for FTP http://prntscr.com/p6p9c7 nor Dashboard http://prntscr.com/p6p8as
    Please, check the access before reply back and provide the correct one for both: FTP and Dashboard!

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 16, 2019 at 11:35

    Apologies, please try again with the details hereweith.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 13:45

    Hello,

    Dashboard: Invalid username.
    FTP: 530 Login authentication failed

    Still incorrect. And would we use both for the Dashboard and FTP or you prove only Dashboard access?

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 16, 2019 at 16:02

    Alright, I deleted the other one and reloaded another user. Tested it and it works.
    Also with regards to my question with regards to the Wishlist color, I mean the color when it has been selected on the product hover (dark).

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 17:09

    Hello,

    We don’t see problem with the variation swatches if the attribute has another type than select https://prnt.sc/p6vbhu Provide us with link to the page where we’ll be able to check the issue.

    Wishlist color fixed.

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 16, 2019 at 18:48

    Absolutely perfect, thank you so much

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 22:07

    You are welcome.

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 28, 2019 at 11:32

    Hi Olga;

    Me again 🙂
    I am not sure what happened, but my variant swatches are not showing on desktop or Mobile for my products. Please can you help? Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2019 at 15:06

    Hello,

    Why you are using “select” here http://prntscr.com/pc5afi ? As was said by Olga “We don’t see problem with the variation swatches if the attribute has another type than select “. You need to set Type as on this screenshot – https://prnt.sc/p6vbhu

    Regards

    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    September 29, 2019 at 20:20

    Thank you. It is working perfectly now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 30, 2019 at 13:12

    Hello,

    You are welcome.

    Regards

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