Forum Replies Created

Viewing 30 posts - 20,041 through 20,070 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 19:24

    Hello,

    1) Do you want to change the font for the 1 page only or for the whole website? Do you plan to use the custom font or google font?
    2) Follow the documentation on how to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and don’t forget to translate XStore core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 19:20

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 19:19

    Hello,

    Do you use the default header or header created by header builder?
    If you use the default header you can just hide that popup, add the following code to child theme style.css

    .cart-popup-container {
        display: none;
    }

    If you use header builder edit the cart element and disable drop-down via cart element settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 19:04

    Hello,

    1) There is default margin after the paragraph. If you want to increase the space you can use margin-bottom http://prntscr.com/pdibz3

    2) You used header builder to create the header and did not change the bg color for the mobile menu http://prntscr.com/pdicyx Our demo uses a built-in header option (old header), we have not migrated demo to new builder yet. But we are working on it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 18:55

    Hello,

    1) We have updated theme to latest version and don’t see any problems with the additional information tab. So, probably you made some changes in template files that caused this issue.
    3) You have a lot of variations. We would recommend you to disable variation swatches on grid http://prntscr.com/pdi8zv it will reduce the number of requests for pages where you display products and speed up the site. Also, we have installed cache plugin.

    Rrgards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 17:47

    Hello,

    1) Do you want to add that slider for the home page only or for all the site pages?
    2) Do you use a header builder to create header or built-in header layout?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 17:45

    Hello,

    1) Provide us with link to your site and Dashboard access to check the settings.
    2) Do you mean that if you add the product to the category, save the product and go to that category you don’t see the product there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 17:32

    Hello,

    Dummy content includes default menu example, not for every single demo because users edit menu items according to their needs. If you need any of the additional pages from our demo you can import them via XStore > Import Demos > scroll to Additional pages import area and choose the page you need > press import. We don’t include a lot of pages to dummy content to avoid flooding of clients’ sites by third-party content and allow to client to choose what pages he needs and import.

    If you need to edit the mega menu according to your needs enable WPBakery editor for the static block post type https://www.8theme.com/documentation/xstore/support/static-blocks/ and go to Static Blocks > edit menu static blocks. Watch the video tutorials for detailed information https://youtu.be/f07MBdnFPfk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 17:24

    Hello,

    1) We have checked your site and don’t see any issues with the blog images, categories or continue reading buttons https://gyazo.com/46f616a836c5ed04f48937a3b5f90762
    2) Do you want to show Instagram feeds by username or hashtag?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 16:42

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 16:18

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 16:17

    Hello,

    The additional image below the main one is the product gallery, go to Theme Options > WooCommerce > Single product page > Single product layout > number of items of the product gallery > change to 4 instead of 1. If you don’t have tabs with full description go to Theme Options > WooCommerce > Single product page > Tabs > make sure that tabs are enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 15:46

    Hello,

    Look, if you want to implement 2 or more languages for your site you need an additional plugin that allows you to translate not just theme/plugin hardcoded text like add to cart, return to previous page etc but allows you to translate site content like products, posts, pages and switch between them, manage sales no matter what language use your clients. We mentioned the list of available plugins to implement this or try googling other plugins if you want.
    In case you just need to translate your site to 1 other than English language then Loco Translate plugin will be enough.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 15:11

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 15:11

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 15:10

    Hello,

    Link to your Dashboard does not allow login.
    Please, provide usrname and pass to log in.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 14:42

    Hello,

    Unfortunately, there is no such option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 14:40

    Hello,

    Edit the sticky header and disable areas that you don’t want to show http://prntscr.com/pdecc9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 14:37

    Hello,

    Thank you for your report. We’ll fix this in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 14:35

    Hello,

    Our theme does not include any malware code by default! You can download original files from themeforest and check. If your antivirus found any malware code then probably your site was hacked. We would also recommend you to contact your hosting provider to scan whole the WP installation, maybe DB to remove the injections and protect your site for the future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 14:31

    Hello,

    1) Add the following code to child theme style.css to change the styles of the FB button

    .et-facebook-login-button {
        background: #ffffff;
        opacity: 1;
        color: #3b5998;
        border: 1px solid #3b5998;
    }
    .et-facebook-login-button:hover {
        background: #3b5998;
        color: #fff;
    }

    2. It’s not one-line solution to implement Google and Instagram loginization. Unfortunately, our basic support does not include additional customization services to implement new features. Submit customization request here if you want to implement these options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 12:04

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 12:04

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 12:03

    Hello,

    Provide us also with FTP access to your staging site. Did you make any changes directly in parent theme files?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 12:02

    Hello,

    Ok. Added your request to the features list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 11:30

    Hello,

    Could you provide us with screenshot of things that are still wrong?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2019 at 10:18

    Hello,

    Sorry but if we check your site we see the DB connection error http://prntscr.com/pd9x1a
    Please, contact your hosting provider and make sure that you use the correct DB in your wp-config file. Also, provide link to login to your WP Dashboard and Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 30, 2019 at 17:51

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 30, 2019 at 17:44

    Hello,

    Now if we enable the variation swatches option everything is ok, there is no problem with product editing. We have created test products and changed type of your variations http://prntscr.com/pcwx2u if you prefer the different type of variation swatches or want to change it back to select just edit the attribute and change type back.
    Also, if you want to disable variation swatches for the grid don’t hide it using display:none http://prntscr.com/pcwuvp disable it using Theme Options > WooCommerce (Shop) -> Shop elements -> Variation swatches https://prnt.sc/pcwvpp

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 30, 2019 at 17:44

    Hello,

    Now if we enable the variation swatches option everything is ok, there is no problem with product editing. We have created test products and changed type of your variations http://prntscr.com/pcwx2u if you prefer the different type of variation swatches or want to change it back to select just edit the attribute and change type back.
    Also, if you want to disable variation swatches for the grid don’t hide it using display:none http://prntscr.com/pcwuvp disable it using Theme Options > WooCommerce (Shop) -> Shop elements -> Variation swatches https://prnt.sc/pcwvpp

    Regards

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    Viewing 20,070 results - 20,041 through 20,070 (of 30,391 total)
Viewing 30 posts - 20,041 through 20,070 (of 30,391 total)
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