Page 629 – 8theme.com

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Viewing 30 posts - 18,841 through 18,870 (of 30,337 total)

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Olga Barlow

Participant

February 3, 2020 at 18:24

Hello,

Go to Pages > edit Front page and replace all the images with animals and backgrounds with animals by your new images.

Also, go to Revolution slider and edit slides bg and layers to replace images https://www.themepunch.com/slider-revolution/slide-background/

Regards

#229300 Copied In reply to: theme animals

Olga Barlow

Participant

February 3, 2020 at 18:20

Hello,

1) Are you talking about products on the home page or on the shop page?
2) Use child theme, copy header.php file to child theme and edit it according to your needs to replace search by anything else. If you don’t have PHP skills then you may submit the request here to get help with additional customization.

Regards

#229299 Copied In reply to: Legenda theme

Olga Barlow

Participant

February 3, 2020 at 17:39

Hello,

Point is that we don’t have mentioned issues on our test installation. If you added any custom code then try to remove it because probably it caused issue for the sidebar carousel. Also, reload page after the window resize to reinit slider script.

Regards

#229295 Copied In reply to: Issue Location of upsell products on sidebar

Olga Barlow

Participant

February 3, 2020 at 17:26

Hello,

If you need help with additional customization you can submit request here. Default support does not include customization service we can help you only with the existing options.

Regards

#229294 Copied In reply to: custom function alt attribute images

Olga Barlow

Participant

February 3, 2020 at 17:21

Hello,

Why are you using Menu element in header builder http://prntscr.com/qwycqr where in static block you call the same menu element http://prntscr.com/qwyc40 ? It caused loop and your error. We removed the Categories menu from the menu static block and site works.

Regards

#229292 Copied In reply to: Error 500 XStore Theme

Olga Barlow

Participant

February 3, 2020 at 16:31

Hello,

Yes, fix will be included in the next update.

Regards

#229290 Copied In reply to: Cross-sells product : Display Crashed after update CARD

Olga Barlow

Participant

February 3, 2020 at 16:26

Hello,

Fixed. Check, please.

Regards

#229288 Copied In reply to: Cross-sells product : Display Crashed after update CARD

Olga Barlow

Participant

February 3, 2020 at 16:23

Hello,

Sorry for the delay in answering. Yes, the child theme is included in full theme archive and also you can find it in the Downloads area https://www.8theme.com/downloads/

Regards

#229287 Copied In reply to: Installing and activating Child Theme

Olga Barlow

Participant

February 3, 2020 at 16:22

Hello,

Theme translation file includes all these strings, for example http://prntscr.com/qwxdka

Regards

#229286 Copied In reply to: Website translation

Olga Barlow

Participant

February 3, 2020 at 16:16

Hello,

Your font is blocked http://prntscr.com/qwxb5d
Contact your hosting provider to solve this issue, it’s not related to theme.

Regards

#229285 Copied In reply to: Custom Font Not Appearing

Olga Barlow

Participant

February 3, 2020 at 16:11

Hello,

Check the problem with drafts, we have fixed.

Regards

#229284 Copied In reply to: Problem with headers

Olga Barlow

Participant

February 3, 2020 at 16:07

Hello,

Because you are using function https://developer.wordpress.org/reference/functions/wp_get_post_terms/ that returns array https://prnt.sc/qwx39w and you get it https://prnt.sc/qwx3px So, everything works according to your code. If you need help with additional customization you can submit request here. Default support does not include customization service.

Regards

#229283 Copied In reply to: custom function alt attribute images

Olga Barlow

Participant

February 3, 2020 at 12:56

Hello,

We mentioned in documentation http://prntscr.com/qwt81v that some pre-ready translations you can find here https://github.com/OlgaBarlow/Translation-of-Xstore-theme

But looks that there is some problem with translation Available and Sold strings. Our developers will take a closer look at this. I’ll inform you once we fix the issue.

Top New”, “Featured” and “Special – you can translate it by editing the page and tabs titles http://prntscr.com/qwtlpt

Regards

#229274 Copied In reply to: Website translation

Olga Barlow

Participant

February 3, 2020 at 12:22

Hello,

Every column with content has the default padding-top 35px http://prntscr.com/qwszny If you want to remove or overwrite it then use the column settings http://prntscr.com/qwt0qh

Regards

#229273 Copied In reply to: Row setting

Olga Barlow

Participant

February 3, 2020 at 12:16

Hello,

Fixed.

Regards

#229272 Copied In reply to: Translation
Olga Barlow

Participant

February 3, 2020 at 10:54
Hello,

1) This option was enabled in slider settings http://prntscr.com/qwqyji and it caused the problem. I have disabled it and slider works.

2) Are you talking about 404 page when you visit the category? This issue happens even with the default theme https://gyazo.com/220f28fdb8c02568812e98b18fa52bf3 So, contact WPML support about this.

3) Edit footer and choose what you want to show at the last column or remove content https://gyazo.com/5386c49d05a857e9fbfcc810790a2c44

4) Because Widgetized sidebars of the other language use Main sidebar area that is empty. If you don’t want to show something there then remove Widgetized sidebar WPBakery element from footer static blocks of all the languages.

5) Add the following custom code to Theme Options > Custom CSS

.portfolio-descr { pointer-events: none; }

6) Done.

7) Check now.

8) We’ll release the new update to fix out of date files. Follow our updates.

9) These warnings come from Sitepress multilingual cms plugin. Contact plugin author to fix them.

Regards
#229271 Copied In reply to: Errors with theme
Olga Barlow

Participant

February 3, 2020 at 09:53

Hello,

Go to Appearance > Menus > Manage Locations > check what menu did you set as the My account menu http://prntscr.com/qwqiat If you want to show the default menu then just unselect any menu. If you want to show some custom menu then create menu and add only items you want to show there.

Regards

#229269 Copied In reply to: your account displays all categories

Olga Barlow

Participant

February 3, 2020 at 09:48

Hello,

Go to Theme Options > Nice Scroll > try to turn off the option and check again. If it does not help then provide us with WP Dashboard and FTP access to your site.

Regards

#229268 Copied In reply to: Iphone x error. Iphone can not open our layout, forside. Theme layout don't work

Olga Barlow

Participant

February 3, 2020 at 09:47

Hello,

You are welcome.

Regards

#229266 Copied In reply to: Portfolio WooCommerce

Olga Barlow

Participant

February 3, 2020 at 09:47

Hello,

You are welcome.

Regards

#229265 Copied In reply to: Portfolio WooCommerce

Olga Barlow

Participant

February 3, 2020 at 09:47

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#229264 Copied In reply to: Mosaic view: shorten the preview

Olga Barlow

Participant

February 3, 2020 at 09:45

Hello,

1) Sorry but password is incorrect http://prntscr.com/qwqcwp
2) When I asked about custom page logo I meant this one https://gyazo.com/0bb7f3e32eb9d0b289e2a3f920187b17 because if all the other pages display correct one then probably some custom logo is uploaded for the page only.

Regards

#229263 Copied In reply to: Logo won't show unless scroll slowly

Olga Barlow

Participant

January 31, 2020 at 17:37

Hello,

Could you explain in more detail what exactly works wrong https://gyazo.com/7419b4aed8c5c2b0da12d1b50b84fa4b ?
Provide screenshots for better understanding.

Regards

#229208 Copied In reply to: Wishlist icon in shop loop not working with new update

Olga Barlow

Participant

January 31, 2020 at 17:32

Hello,

4) Check now.
5) Developers need more time to make this improvement for the blog elements because of the number of improvements that we want to release in the upcoming update. Sorry for this delay.

We don’t see that fonts are loaded from the old URL but we can see a lot of links to old URL http://prntscr.com/qvp9gf
So, check the buttons and other links at all your pages.

Regards

#229207 Copied In reply to: Problem with headers

Olga Barlow

Participant

January 31, 2020 at 17:24

Hello,

We finally found the reason of the issue, it’s Sticky header. Our developers are working on fix of this bug. They will be able to continue on Monday. Take our apologies for this delay and thank you for your understanding and patience.

Regards

#229205 Copied In reply to: Problem Product Categories Widget

Olga Barlow

Participant

January 31, 2020 at 16:46

Hello,

1) Promo element has default paddings and margins and the same time you set bg color for the bottom header row to white, that’s why you had the white space at the right and left. I changed it to #dc5958 and everything is ok.

2) Text color for the main mobile header was white. I changed it to black.

Regards

#229204 Copied In reply to: Header Builder – Multiple Headers

Olga Barlow

Participant

January 31, 2020 at 16:20

Hello,

Did you get the server error logs? What errors do you have in the log file?
We can find the reason of the issue only if you have any information there.

Regards

#229202 Copied In reply to: Error 500 XStore Theme

Olga Barlow

Participant

January 31, 2020 at 13:32

Hello,

Problem caused by the WPML Multilingual CMS plugin. If the plugin is enabled it removes body classes for the projects http://prntscr.com/qvkz3r that are required for the correct work of the preloader http://prntscr.com/qvkzo8
Contact WPML plugin author to find out why does it remove the default and custom WP classes for the body?

Regards

#229195 Copied In reply to: Site preloader in multiple headers

Olga Barlow

Participant

January 31, 2020 at 12:43

Hello,

You chose the sorting by featured products in grid options http://prntscr.com/qvk2pq but did not add any product to featured http://prntscr.com/qvk3df So, the list was empty because there were no products to show.

Regards

#229194 Copied In reply to: Portfolio WooCommerce

Olga Barlow

Participant

January 31, 2020 at 11:47

Hello,

1) We used Image Carousel WPBakery element to create that gallery https://gyazo.com/57ecc7d1b226b14032f43962063701b9 You may add links for these images if you need. If you use our brands feature (Products > Brands) then you can use Brands carousel element http://prntscr.com/qvj5id but don’t forget to upload thumbnails for the brands http://prntscr.com/qvj64v

2) png images were created by our designer using Photoshop.

Regards

#229191 Copied In reply to: Brand logo/icon
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Viewing 18,870 results - 18,841 through 18,870 (of 30,337 total)

Viewing 30 posts - 18,841 through 18,870 (of 30,337 total)

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