Cross-sells product : Display Crashed after update CARD

This topic has 10 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: Nico313
    Nico313
    Participant
    February 1, 2018 at 15:52

    Hi,

    When i add item on my cart : all is fine (see picture img-normal).

    If i change quantities and i push the button ‘cart update’, display cross-sells product crash. (see picture img-crash).

    Thank you for your help.

    Best Regards

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 10:48

    Hello,

    Thanks for the notice.
    Soon will be released stable version of WooCommerce and new theme version. Please wait for this, after these updates, the problem will be solved.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    January 16, 2020 at 16:25

    Hi,

    this issue come back.

    We are on lastest versions.

    regards.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2020 at 16:41

    Hello,

    Do you have the problem when the parent theme is activated on your site?
    Provide us with temporary access.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    January 28, 2020 at 13:54

    Hi,

    I confirm that is still crash with parent theme

    regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 19:13

    Hello,

    Provide us also with FTP access to your site, please.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    January 30, 2020 at 14:42

    Sure

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2020 at 16:26

    Hello,

    Fixed. Check, please.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    February 3, 2020 at 16:29

    Nice,

    Fixed in next update ?

    regards.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2020 at 16:31

    Hello,

    Yes, fix will be included in the next update.

    Regards

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