Hello,

That’s very strange because WP did not remove the languages folder during update as a rule. Transaction files could be removed only during theme update if you placed them to wp-content/themes/xstore/languages folder. Folder mentioned on your screenshot also is suitable.

Regards

Hello,

Where did you place the translation files? In which folder?

Regards

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site to help you with the mentioned settings?
7/ You can use Duplicator plugin to make a total copy of the site or use the default import/Export tool to make a copy of the pages only (Tools > Import/Export).
If you plan one more site I would like to draw your attention to our XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
It has 90+ demos https://xstore.8theme.com/preview-new/ , fully supports the most popular page builders (Elementor and WPBakery) and has additional elements for them, comes with header builder, single product builder, variation swatches, variation gallery and many more.

Regards

Hello,

1/ Check the mobile menu now.
2/ Don’t see problem with the bottom of the Theme Options http://prntscr.com/s14dzg
Could you, please, provide screenshot for better understanding?

Regards

Hello,

Unfortunately, we don’t have good news at this moment. Still looking for a way to make our brands compatible with API.

Regards

Hello,

It’s because of the completely out of date version of the WPBakery plugin http://prntscr.com/s12hmw
Keep not just theme but also bundled plugins up to date.

Regards

Hello,

Unfortunately, we don’t have deal with personal site optimization and don’t have experts specialized directly on optimization of clients’ sites. I would recommend you to contact WPKraken team if you need help with site optimization. We can give you only general tips described here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

h1 tag in breadcrumbs is related to page/product/post title, so not sure why this is bad for SEO. Anyway if you want to edit breadcrumbs structure and tags (xstore/templates/breadcrumbs.php) there is no way than additional customization, unfortunately.

Regards

Hello,

Choose the account you want to show feed from and clear the hashtag field http://prntscr.com/s10d5m

Regards

Hello,

Because you added it to Desktop custom. Move it to global custom CSS if you want to apply it for all the devices http://prntscr.com/s0p2k1

Regards

Hello,

1) These fonts are icon fonts. XStore icon font is required to display icons and the other one comes from Revolution slider. So, there is no any text related to these fonts, only icons.
2) Could you, please, provide us with link to your site and temporary WP Dashboard access to check the situation with the JosefinSans?

Regards

Hello,

Don’t have such information. We did not test it. But don’t think that there should be any compatibility issues.

Regards

Hello,

Check now.

Reupload legenda theme folder from the staging site to production.

Regards

Hello,

Our developers finaly found time to start work on your request but there is error on your site http://prntscr.com/s0iqhf Could you fix it to allow us proceed?

Regards

Hello,

1) Fixed. Check.
2) So when? If you use Infinite scroll at the shop page OR if you use the Products WPBakery element? Provide link to page with issue.
3) This should be checked by the WooCommerce Advanced Product Labels plugin author if they are able to make the element for the WPBakery grid builder. As I told you before we don’t have any special labels.
4) Fixed. Check.
We have updated theme files and XStore core files. So, move them to your production site if everything is ok.

Regards