Return to previous page

Woocommerce Measurement Price Calculator Plugin Compatibility Issue

This topic has 6 replies, 2 voices, and was last updated 3 years, 12 months ago ago by Olga Barlow

Luigi

Participant

April 10, 2020 at 01:56

Hi,
I’m having issues with a plugin (Measurement Price Calculator) and Woocommerce.

It allows to sell products by weight, but when customers enter the weight the amount is not calculated properly in the product page (the amount sent to cart is fine instead).

I’ve contacted the Plugin support, and they isolated the problem which is related to the Theme, as when they switched theme it works fine.

Below is what they replied:

“That said, it wasn’t clear to me what aspect of the theme was conflicting. Are there any currency settings that might be adjusting the loading of a product price?

Would it be possible to get in touch with the XStore theme support to see if they might be able to shed some light on what might be interrupting the calculation of those prices? They are loaded via JavaScript, but there is no indication of any JavaScript errors in the console”

Please note this is a cloned server I use for testing, so you can run as many tests as you need, switch themes etc.

Would you be able to help?

Below are the website credentials:

Please, contact administrator
for this information.

#233103 Copied Theme version: 6.3 WooCommerce version: 4.0.1

5 Answers

Olga Barlow

Support staff

April 10, 2020 at 11:48

Hello,

I passed your issue to our developers. Could you, please, ask the plugin developers what WooCommerce hook they used. Maybe it’s missing and we just need to add it.

Regards

#233135 Copied

Luigi

Participant

April 13, 2020 at 11:57

Hi Olga,
I’ve contacted the plugin developers and they got back to me with the following information:

“Indeed, it looks like something is missing on your theme that prevents displaying the price update.

As per request of the theme developers, Measurement Price Calculator uses the following WooCommerce filters to change the HTML price displayed in the product page:

For all products:

woocommerce_get_price_html
woocommerce_empty_price_html

For product variations:

woocommerce_variation_prices_price
woocommerce_variation_prices_regular_price
woocommerce_variation_prices_sale_price

Measurement Price Calculators uses many more actions and filters hooks, but I believe these might be the ones that the theme might be interfering with”

Please let me know if you can fix the issue as I need to get this sorted asap.

#233340 Copied

Olga Barlow

Support staff

April 16, 2020 at 13:30

Hello,

Our developers finaly found time to start work on your request but there is error on your site http://prntscr.com/s0iqhf Could you fix it to allow us proceed?

Regards

#233683 Copied

Luigi

Participant

April 28, 2020 at 10:22

Hi Olga,

Apparently it has been fixed with your last theme update, now it is working correctly.

Thanks.

#234893 Copied

Olga Barlow

Support staff

April 28, 2020 at 12:29

Hello,

Great. Glad to hear that.

Regards

#234907 Copied
Viewing 6 results - 1 through 6 (of 6 total)