Page 596 – 8theme.com

Forum Replies Created

Viewing 30 posts - 17,851 through 17,880 (of 30,337 total)

← 1 2 3 … 595 596 597 … 1,010 1,011 1,012 →

Olga Barlow

Participant

April 22, 2020 at 19:47

Hello,

It’s not a file, get_refreshed_fragments is AJAX request generated by WooCommerce to dynamically update the content of the cart.

WPRoket has solution for this https://docs.wp-rocket.me/article/1100-optimize-woocommerce-get-refreshed-fragments

Regards

#234324 Copied In reply to: ?wc-ajax=get_refreshed_fragments

Olga Barlow

Participant

April 22, 2020 at 19:44

Hello,

Take my apologies for the delay in answering. Check now, please.

Regards

#234323 Copied In reply to: Slider Problem

Olga Barlow

Participant

April 22, 2020 at 19:30

Hello,

It’s not our function, this is WP core function. Submit topic on the WP support forum.
We can help only if the error comes from our theme files or functions.

Regards

#234322 Copied In reply to: Home page disappear

Olga Barlow

Participant

April 22, 2020 at 19:28

Hello,

There is no such option but I could provide you custom CSS to hide it. Could you provide me link to page where you use this widget?

Regards

#234321 Copied In reply to: Replace search icon with Search Box

Olga Barlow

Participant

April 22, 2020 at 19:17

Hello,

Check now.

Regards

#234320 Copied In reply to: Royal theme update removes headers and footer plus can't add new pasges

Olga Barlow

Participant

April 22, 2020 at 19:06

Hello,

Thank you! We got it. We have a lot of requests during these days and that’s why there is some delay in answering. But we’ll check your issue soon.
Sorry for this delay.

Regards

#234319 Copied In reply to: Royal theme update removes headers and footer plus can't add new pasges

Olga Barlow

Participant

April 22, 2020 at 19:03

You are welcome.

Regards

#234318 Copied In reply to: Update error

Olga Barlow

Participant

April 22, 2020 at 18:01

Hello,

Check now.

Regards

#234313 Copied In reply to: Errors

Olga Barlow

Participant

April 22, 2020 at 17:50

Hello,

Use another menu element to add the links to the mega menu http://prntscr.com/s447nk
Check the mega menu now.

Regards

#234312 Copied In reply to: Pulldown menu issues

Olga Barlow

Participant

April 22, 2020 at 17:30

Hello,

You did not update the XStore Core plugin to latest version – 2.3.1. Either update it by yourself or provide us with FTP access to your site and we’ll help you with this.

Regards

#234309 Copied In reply to: Errors

Olga Barlow

Participant

April 22, 2020 at 17:26

Hello,

As I told you in the previous message you did not update theme http://prntscr.com/s434j7
Please, watch the video tutorial on how to update theme https://youtu.be/xMEoi3rKoHk and follow this next time. Don’t update XStore core plugin without theme update!

Regards

#234308 Copied In reply to: Xstore crashed on my site. Unable to login to wp-admin

Olga Barlow

Participant

April 22, 2020 at 16:53

Hello,

1) I have changed the custom code you added to custom CSS http://prntscr.com/s42yag
There is no way to collapse categories during loading because script collapses the categories and if the site speed is not very good then script is loaded slowly and you see the expanded categories till the script fully loaded.
2) Don’t see problem with the “Open Product Categories Widget By Default” option on the shop page. Categories are closed https://gyazo.com/21fea1fbf9997fc77c18bfae49ae7ee3 It opens only if you go to subcategory and displays your current location http://prntscr.com/s43234

Regards

#234304 Copied In reply to: Bottom menu & Products typography

Olga Barlow

Participant

April 22, 2020 at 16:39

Hello,

1) If issue persits even with the default theme https://gyazo.com/163b3ec01d2982c703b48c26cf554052 it means that our theme is not the reason of the problem and we can do noting. Try to disable third-party plugins, maybe one of them causes the issue. Or contact WooCommerce support. Theme support is able to help only in case issue caused by theme, other problems are outside the scope of our support.

2) Appearance > Themes > there is default theme Storefront. It used to test if your issue with the third-party plugin is related to our theme or not. If problem persists even with the default theme then you need to contact plugin author, we are not able to help you.
4) We have already updated bundled plugins but you will know for the future.
5) Are you logged in or logged out when trying to use a reset password link?

Regards

#234302 Copied In reply to: update

Olga Barlow

Participant

April 22, 2020 at 15:56

Hello,

Problem was caused by the title of the custom widget area with : https://prnt.sc/s41s1p that generated the js error http://prntscr.com/s41tk0 I have removed the custom widget area and was able to import options. Don’t use special symbols in the custom widget area title.

Regards

#234297 Copied In reply to: Cannot import theme settings
Olga Barlow

Participant

April 22, 2020 at 15:34
Hello,

Add the following code to Theme Options > Custom CSS

.cart-totals-section .sidebar-widget { float: none; }

Let me know if it helps.

Regards
#234295 Copied In reply to: Minicart the Checkout Button without any function only in the Mobile Version
Olga Barlow

Participant

April 22, 2020 at 09:58

Hello,

Password is incorrect https://gyazo.com/9d0bea6d4cbd765a3aac2a0d048af996 We can’t login to check the issue.
Please, provide the correct one.

Regards

#234256 Copied In reply to: Pulldown menu issues

Olga Barlow

Participant

April 22, 2020 at 09:55

Thank you @Bas_Kling

Regards

#234254 Copied In reply to: Static block products maximum height

Olga Barlow

Participant

April 22, 2020 at 09:54

Hello,

Find etheme_search function if wp-content/plugins/royal-core/shortcodes/etheme_search.php, copy it to child theme functions.php and also add the necessary id.

Regards

#234253 Copied In reply to: Replace search icon with Search Box

Olga Barlow

Participant

April 22, 2020 at 08:35

Hello,

Does that custom search searches also by pages, posts, SKU or by products only?
Because our search has option to search by posts, pages, SKU, projects and of course it increases the time. Try to disable them http://prntscr.com/s3sech , set Do Ajax Search After … Characters to 3 and check the search after that.
Regards

#234240 Copied In reply to: Search Box issue

Olga Barlow

Participant

April 22, 2020 at 08:29

Hello,

Enable the default WP theme (storefront or Twenty nineteen) and check if you have access to Appearance > Customizer. It seems that your issue is related to WP installation and you just don’t have access to customizer and to our theme options because they are based on customizer.

Regards

#234239 Copied In reply to: After change server, very bug with same config

Olga Barlow

Participant

April 22, 2020 at 08:26

Hello,

Both screenshots are the same. Unfortunately, the default WPBakery element does not have option to change the style of the arrows, so it’s possible only by additional customization of the styles but I don’t know what design you want and can’t suggest anything.
Also, if you build sliders you may take a look at the Revolution slider (comes bundled with theme), it also has advanced settings for the slider navigation and for the responsive.

Regards

#234238 Copied In reply to: Slider Problem

Olga Barlow

Participant

April 22, 2020 at 08:22

Hello,

Yes, we did not face compatibility issues. Do you have any errors with PHP 7.3?

Regards

#234236 Copied In reply to: Is Legenda compatible with PHP 7.3

Olga Barlow

Participant

April 22, 2020 at 08:09

Hello,

Check now, please.

Regards

#234235 Copied In reply to: Problem with header builder after migration to production

Olga Barlow

Participant

April 21, 2020 at 19:48

Hello,

Then add the mentioned code to Theme Options > Custom CSS and change the max-width (900px) according to your needs.

Regards

#234188 Copied In reply to: Tabs image size

Olga Barlow

Participant

April 21, 2020 at 19:46

Hello,

I suppose check the translation files of the Paypal plugin. It’s not related to our theme.

Regards

#234187 Copied In reply to: Some questions that arose in the configuration of this theme

Olga Barlow

Participant

April 21, 2020 at 19:45

You are welcome.

Regards

#234185 Copied In reply to: Widget size

Olga Barlow

Participant

April 21, 2020 at 19:44

Hello,

Problem caused by out of date header.php in your child theme. If you want to add GA code there is no need to copy header.php file, use Insert headers and Footer plugin http://prntscr.com/s3i06t
Check the header builder now.

Regards

#234184 Copied In reply to: Activating the Header Builder destroys the header

Olga Barlow

Participant

April 21, 2020 at 19:16

Hello,

Does it happen with our theme only? Does everything work fine with the Storefront theme? We are able to help only in case issue appear with the XStore theme only and default WooCommerce things work fine with the default WooCommerce theme. In case the default WooCommerce things do not work even with the default theme we can do nothing, not because we don’t want to help but because problem is not related to theme files. We are responsible for our code and our settings only.

Regards

#234183 Copied In reply to: Scrolling Add To Cart

Olga Barlow

Participant

April 21, 2020 at 19:13

Hello,

What about link to site where you want to import settings?

Regards

#234182 Copied In reply to: Cannot import theme settings

Olga Barlow

Participant

April 21, 2020 at 18:45

Hello,

Nope, during version installation, you need to choose what builder you prefer http://prntscr.com/s3h7ov
Maybe you tried to install a few demos one over the other and one from WPBakery and another from Elementor, then both plugins were installed during installation of appropriate demos.

Regards

#234180 Copied In reply to: Internal Server Error
← 1 2 3 … 595 596 597 … 1,010 1,011 1,012 →

Viewing 17,880 results - 17,851 through 17,880 (of 30,337 total)

Viewing 30 posts - 17,851 through 17,880 (of 30,337 total)

← 1 2 3 … 595 596 597 … 1,010 1,011 1,012 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection