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Viewing 30 posts - 17,851 through 17,880 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 20:11

    Hello,

    Could you tell me why don’t you use the Social Links WPBakery element and its settings http://prntscr.com/s46y6u but need the shortcode?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 20:01

    Hello,

    1) Choose the necessary RTL language in the WP settings to enable RTL styles http://prntscr.com/s46qet

    2) Follow the Dokan plugin docs to find the necessary shortcode to display vendors https://wedevs.com/docs/dokan/getting-started/dokan-shortcodes/
    We are not plugin developers, we are theme developers and are able to guide you about theme options. To get help with plugin options contact plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:56

    Hello,

    Provide us with WP Dashboard access and page where you want to show that grid. We’ll create an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:47

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:47

    Hello,

    It’s not a file, get_refreshed_fragments is AJAX request generated by WooCommerce to dynamically update the content of the cart.

    WPRoket has solution for this https://docs.wp-rocket.me/article/1100-optimize-woocommerce-get-refreshed-fragments

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:44

    Hello,

    Take my apologies for the delay in answering. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:30

    Hello,

    It’s not our function, this is WP core function. Submit topic on the WP support forum.
    We can help only if the error comes from our theme files or functions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:28

    Hello,

    There is no such option but I could provide you custom CSS to hide it. Could you provide me link to page where you use this widget?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:17

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:06

    Hello,

    Thank you! We got it. We have a lot of requests during these days and that’s why there is some delay in answering. But we’ll check your issue soon.
    Sorry for this delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 19:03

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 18:01

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 17:50

    Hello,

    Use another menu element to add the links to the mega menu http://prntscr.com/s447nk
    Check the mega menu now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 17:30

    Hello,

    You did not update the XStore Core plugin to latest version – 2.3.1. Either update it by yourself or provide us with FTP access to your site and we’ll help you with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 17:26

    Hello,

    As I told you in the previous message you did not update theme http://prntscr.com/s434j7
    Please, watch the video tutorial on how to update theme https://youtu.be/xMEoi3rKoHk and follow this next time. Don’t update XStore core plugin without theme update!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 16:53

    Hello,

    1) I have changed the custom code you added to custom CSS http://prntscr.com/s42yag
    There is no way to collapse categories during loading because script collapses the categories and if the site speed is not very good then script is loaded slowly and you see the expanded categories till the script fully loaded.
    2) Don’t see problem with the “Open Product Categories Widget By Default” option on the shop page. Categories are closed https://gyazo.com/21fea1fbf9997fc77c18bfae49ae7ee3 It opens only if you go to subcategory and displays your current location http://prntscr.com/s43234

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 16:39

    Hello,

    1) If issue persits even with the default theme https://gyazo.com/163b3ec01d2982c703b48c26cf554052 it means that our theme is not the reason of the problem and we can do noting. Try to disable third-party plugins, maybe one of them causes the issue. Or contact WooCommerce support. Theme support is able to help only in case issue caused by theme, other problems are outside the scope of our support.

    2) Appearance > Themes > there is default theme Storefront. It used to test if your issue with the third-party plugin is related to our theme or not. If problem persists even with the default theme then you need to contact plugin author, we are not able to help you.
    4) We have already updated bundled plugins but you will know for the future.
    5) Are you logged in or logged out when trying to use a reset password link?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 15:56

    Hello,

    Problem was caused by the title of the custom widget area with : https://prnt.sc/s41s1p that generated the js error http://prntscr.com/s41tk0 I have removed the custom widget area and was able to import options. Don’t use special symbols in the custom widget area title.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 15:34

    Hello,

    Add the following code to Theme Options > Custom CSS

    .cart-totals-section .sidebar-widget {
        float: none;
    }

    Let me know if it helps.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 09:58

    Hello,

    Password is incorrect https://gyazo.com/9d0bea6d4cbd765a3aac2a0d048af996 We can’t login to check the issue.
    Please, provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 09:55

    Thank you @Bas_Kling

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 09:54

    Hello,

    Find etheme_search function if wp-content/plugins/royal-core/shortcodes/etheme_search.php, copy it to child theme functions.php and also add the necessary id.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 08:35

    Hello,

    Does that custom search searches also by pages, posts, SKU or by products only?
    Because our search has option to search by posts, pages, SKU, projects and of course it increases the time. Try to disable them http://prntscr.com/s3sech , set Do Ajax Search After … Characters to 3 and check the search after that.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 08:29

    Hello,

    Enable the default WP theme (storefront or Twenty nineteen) and check if you have access to Appearance > Customizer. It seems that your issue is related to WP installation and you just don’t have access to customizer and to our theme options because they are based on customizer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 08:26

    Hello,

    Both screenshots are the same. Unfortunately, the default WPBakery element does not have option to change the style of the arrows, so it’s possible only by additional customization of the styles but I don’t know what design you want and can’t suggest anything.
    Also, if you build sliders you may take a look at the Revolution slider (comes bundled with theme), it also has advanced settings for the slider navigation and for the responsive.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 08:22

    Hello,

    Yes, we did not face compatibility issues. Do you have any errors with PHP 7.3?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2020 at 08:09

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2020 at 19:48

    Hello,

    Then add the mentioned code to Theme Options > Custom CSS and change the max-width (900px) according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2020 at 19:46

    Hello,

    I suppose check the translation files of the Paypal plugin. It’s not related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2020 at 19:45

    You are welcome.

    Regards

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Viewing 30 posts - 17,851 through 17,880 (of 30,391 total)
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