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Scrolling Add To Cart - by West Socks - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

West Socks

Participant

April 8, 2020 at 18:40

When you scroll down on a product page for example:

https://www.westsocks.com/product/red-argyle-socks/

You will see what happens in the image link here:
https://www.westsocks.com/wp-content/uploads/2020/04/footer.png

Please, contact administrator
for this information.

#232995 Copied Theme version: 6.3 WooCommerce version: 5.3.2

19 Answers

Rose Tyler

Support staff

April 9, 2020 at 07:15

Hello,

You can disable “Sticky Add To Cart Bar” in Theme Options > WooCommerce (Shop) > Single product page > Single product layout.
It looks fine – http://prntscr.com/rvvs44 for me in the Chrome browser. What browser do you use? Have you tried to clear the cache?

Regards

#233018 Copied

West Socks

Participant

April 9, 2020 at 15:28

That is very strange. I tested it on both MacBook and Surface Pro and had the same issue in Google Chrome.

#233069 Copied

Rose Tyler

Support staff

April 10, 2020 at 07:26

Hello,

We can’t see the problem on your site. Please make sure that the cache of your browsers is cleared and there are no additional extensions that may affect page displaying.

Regards

#233111 Copied

West Socks

Participant

April 11, 2020 at 17:51

Had the same issue on the MacBook PC (third computer)

Matt

#233218 Copied

Rose Tyler

Support staff

April 12, 2020 at 08:43

Hello,

This problem is not visible for us (checked on different devices and browsers).
Do you see the problem on our demo?
Is it occurs on all products on your site?

Regards

#233248 Copied

West Socks

Participant

April 14, 2020 at 02:13

This is super weird. Yeh, it happens on all the products. The add to cart button is just super big and the # is at the top.

#233421 Copied

Olga Barlow

Support staff

April 14, 2020 at 11:10

Hello,

At your screenshot I see the “OR” http://prntscr.com/rz02mu but there is no this when I’m checking the product http://prntscr.com/rz03fh
What is that? And how can I get it? Because I suppose the issue is related to that element.

Regards

#233448 Copied

West Socks

Participant

April 14, 2020 at 17:39

Hey this is super weird. I flushed the cache and tried incognito and it worked. It looks like when I am logged in the error occurs.

I do have 2 other quick questions.

1) How do I edit the default “sorting” to sort by “popularity”.
2) Is there a way to rearrange tabs on product pages?
3) I would like to change the color of the sale text price to red. When I added this css it works on the sale page but on every other page makes the price text red.

.content-product .products-page-cats, .content-product .products-page-cats a, .content-product .products-page-brands, .content-product .products-page-brands a, .content-product .price {
color: #c62828;
}

#233462 Copied
Rose Tyler

Support staff

April 15, 2020 at 08:02
Hello,

1) Appearance > Customize > WooCommerce (Shop) > Product catalog > Default Product Sorting
2) There is no such option, by default.
3)
```
.content-product .price del span {
    color: #c62828;
}
```
Regards
#233513 Copied
West Socks

Participant

April 15, 2020 at 18:37

Thank you very much

#233590 Copied

Olga Barlow

Support staff

April 15, 2020 at 18:57

Hello,

You are welcome.

Regards

#233595 Copied

West Socks

Participant

April 15, 2020 at 20:05

I do have one issue. When I try to add a static block “other socks” to the menu item “other socks”. The menu doesn’t save anymore. Any ideas?

Thanks,

Matt

#233602 Copied

Rose Tyler

Support staff

April 16, 2020 at 07:51

Hello,

Update the theme and Core plugin to latest versions – https://xstore.helpscoutdocs.com/article/63-theme-update http://prntscr.com/s0bknf

Regards

#233634 Copied

West Socks

Participant

April 21, 2020 at 04:25

That worked thank you. Lastly how do I update WPBakery Page Builder to 6.2?

#234039 Copied

Rose Tyler

Support staff

April 21, 2020 at 07:06

You’re welcome!
Follow this article https://xstore.helpscoutdocs.com/article/37-plugins-update
6.2 version will be available for download soon – https://www.8theme.com/downloads/

Regards

#234045 Copied

West Socks

Participant

April 21, 2020 at 16:03

Got it.

Lastly, when you add more than $45 to the cart you are able to get free shipping, but when your dollar amount is above $45 and you use the promotion code new2520s3 and the amount is still over $45, the Free Shipping doesn’t appear? Any idea?

Thanks,

Matt

#234151 Copied

Olga Barlow

Support staff

April 21, 2020 at 19:16

Hello,

Does it happen with our theme only? Does everything work fine with the Storefront theme? We are able to help only in case issue appear with the XStore theme only and default WooCommerce things work fine with the default WooCommerce theme. In case the default WooCommerce things do not work even with the default theme we can do nothing, not because we don’t want to help but because problem is not related to theme files. We are responsible for our code and our settings only.

Regards

#234183 Copied

West Socks

Participant

April 23, 2020 at 16:39

Ok I will make some checks and see in a test environment. Can you take a look at my mobile site http://www.westsocks.com. I have had a few customers reach out and say that when they click the navigation there is quite a bit of a delay before it loads?

Thanks,

#234466 Copied

Olga Barlow

Support staff

April 23, 2020 at 18:23

Hello,

Probably you are using the centered type of the menu. This type uses Ajax to display menu content and time of the delay depends on your server response time and optimized DB structure https://gyazo.com/2050fabd9b8d1afb8ac69b9ef0434b95 Compare to our demo results https://gyazo.com/1fe95807ac31e9e3f57b46a12a15c250
So, either change the mobile menu type to left (it uses simple CSS to show/hide menu) or reduce the server response time.

Regards

#234481 Copied
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