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Home page disappear - by Whoszecki - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Whoszecki

Participant

April 17, 2020 at 19:34

I have a problem with (Products) which I use on the front page. I use 2 types of Products, the first module is all products with grid and second module is SALE with slider option. Every 24h this module makes glitch, and I’m losing a whole home page, to return it back all that I need to do is just change product data from the sale to random and save and after that my home page comes back again and after that, I change it back to the sale and it’s working but on the other day, I’m facing the same issue again. What could be the main reason?
I’m using WPBaker plugin

Please, contact administrator
for this information.

#233833 Copied Theme version: 6.3.1

11 Answers

Rose Tyler

Support staff

April 18, 2020 at 07:38

Hello,

Enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#233863 Copied

Whoszecki

Participant

April 18, 2020 at 07:47

Ok, thanks.. Have you done anything cuz it’s working today, and if yes, may I know what have you changed?

Thank you, Rose.

#233864 Copied

Rose Tyler

Support staff

April 18, 2020 at 08:52

We did nothing, just checked how it looks.

Regards

#233872 Copied

Whoszecki

Participant

April 18, 2020 at 14:42

Alright,
well, I did enabled debug and will monitor if the issue will pop up again I’ll post output here..

#233908 Copied

Rose Tyler

Support staff

April 18, 2020 at 15:27

Ok. Feel free to contact us.

Regards

#233913 Copied

Whoszecki

Participant

April 20, 2020 at 16:44

I’m getting this error message 🙁

Warning: count(): Parameter must be an array or an object that implements Countable in /home/admin/web/zapatero.ge/public_html/wp-includes/formatting.php on line 3345

Notice: Trying to access array offset on value of type bool in /home/admin/web/zapatero.ge/public_html/wp-includes/formatting.php on line 3352

#234001 Copied

Olga Barlow

Support staff

April 21, 2020 at 13:17

Hello,

When do you get this message? Seems that it’s related to WP Convert emoticons options of the WP not to our theme.

Regards

#234124 Copied

Whoszecki

Participant

April 21, 2020 at 14:58

Every day, it happens when I’m not connected to admin panel. Also, I’m not using WP Convert emoticons options and it’s disabled everywhere where I just could find.
Any hints?

#234146 Copied

Olga Barlow

Support staff

April 21, 2020 at 17:44

Hello,

Try to disable jetpack plugin and check because we found report about similar issue https://github.com/Automattic/jetpack/issues/8420

Regards

#234170 Copied
Whoszecki

Participant

April 22, 2020 at 10:46
Unfortunately, I’m getting same error 🙁
This is the code which gives error :
```
function convert_smilies( $text ) {
        global $wp_smiliessearch;
        $output = '';
        if ( get_option( 'use_smilies' ) && ! empty( $wp_smiliessearch ) ) {
                // HTML loop taken from texturize function, could possible be consolidated.
                $textarr = preg_split( '/(<.*>)/U', $text, -1, PREG_SPLIT_DELIM_CAPTURE ); // Capture the tags as well as in between.
                $stop    = count( $textarr ); // Loop stuff.

                // Ignore proessing of specific tags.
                $tags_to_ignore       = 'code|pre|style|script|textarea';
                $ignore_block_element = '';

                for ( $i = 0; $i < $stop; $i++ ) {
                        $content = $textarr[ $i ];

                        // If we're in an ignore block, wait until we find its closing tag.
                        if ( '' == $ignore_block_element && preg_match( '/^<(' . $tags_to_ignore . ')[^>]*>/', $content, $matches ) ) {
                                $ignore_block_element = $matches[1];
                        }

                        // If it's not a tag and not in ignore block.
                        if ( '' == $ignore_block_element && strlen( $content ) > 0 && '<' != $content[0] ) {
                                $content = preg_replace_callback( $wp_smiliessearch, 'translate_smiley', $content );
                        }

                        // Did we exit ignore block?
                        if ( '' != $ignore_block_element && '</' . $ignore_block_element . '>' == $content ) {
                                $ignore_block_element = '';
                        }

                        $output .= $content;
                }
        } else {
                // Return default text.
                $output = $text;
        }
        return $output;
}
```
#234263 Copied
Olga Barlow

Support staff

April 22, 2020 at 19:30

Hello,

It’s not our function, this is WP core function. Submit topic on the WP support forum.
We can help only if the error comes from our theme files or functions.

Regards

#234322 Copied
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