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Cannot import theme settings - by StephaneAAm

This topic has 7 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

StephaneAAm

Participant

April 21, 2020 at 09:43

Nothing happens, when I click the import button.

Why is that?

#234088 Copied Theme version: 6.3.1 WooCommerce version: 5.4

6 Answers

StephaneAAm

Participant

April 21, 2020 at 09:44

Here is the .dat-file

#234089 Copied

Olga Barlow

Support staff

April 21, 2020 at 14:45

Hello,

Don’t provide us with the content of the file. It would better to share the link to file to allow us to download it. Besides .dat files does not support editing because it breaks file structure.
Explain to me in more detail from which site you want to export options and to which import them. Also, it would be good if you can provide us with WP Dashboard access to both of them to check the issue and help you.

Regards

#234141 Copied

StephaneAAm

Participant

April 21, 2020 at 15:32

Hi Olga

I am setting up a staging-site, and to make the theme settings exactly the same, I want to export and import them. The theme versions are the same in both places.

Please contact administrator
for this information.

#234150 Copied

Olga Barlow

Support staff

April 21, 2020 at 19:13

Hello,

What about link to site where you want to import settings?

Regards

#234182 Copied

StephaneAAm

Participant

April 22, 2020 at 10:29

Hi Olga

The link is: https://www.absolut-horse.dk/wp-admin

#234259 Copied

Olga Barlow

Support staff

April 22, 2020 at 15:56

Hello,

Problem was caused by the title of the custom widget area with : https://prnt.sc/s41s1p that generated the js error http://prntscr.com/s41tk0 I have removed the custom widget area and was able to import options. Don’t use special symbols in the custom widget area title.

Regards

#234297 Copied
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