Hello,

Our theme comes bundled with the lazy load option for the images (Theme Options > Speed Optimization > Image loading type) and probably it conflicts with the third-party lazy loading over theme lazy loading. So, keep that option disabled in the plugin settings.

Regards

Hello,

We don’t see reasons of this issue from the theme side. But you are using a lot of third-party plugin and WPML that slows down the site. Check the WPML plugin docs if they have any suggestions how to speed up their plugins and also disable all the plugins that you don’t really use, every additional plugin slows down the site a little bit.

In addition, I see a number of errors in your errors log related to WooCommerce http://prntscr.com/snjcb1 Make sure that it was fixed.

Regards

Hello,

1) Checking the plugin documentation I see that this is how Dashboard of that plugin looks https://wc-marketplace.com/knowledgebase/wcmp-frontend-manager/#nav-4 If you want to change something with Dashboard you need to contact plugin author, not our support.

2) We display the default WooCommece account menu. If you want to change it you may try to do this by additional customization, for example, https://rudrastyh.com/woocommerce/my-account-menu.html

Regards

Hello,

Sorry for some delay in fixing this issue.
Try now, please, and let me know about the results.

Regards

Hello,

Unfortunately, pass is incorrect http://prntscr.com/smdj4y
Check and provide the correct one to proceed.

Regards

Hello,

Elementor has option to save styles to external file by default http://prntscr.com/sm206z
If you use Cloudflare CDN during the development process you see the cache version of the file and don’t see your changes. Please, either disable CDN till you finish site or use another method http://prntscr.com/sm212m
Also, if you need a huge padding like 160px we would recommend you to use % instead of the px, then your padding will depend on with and won’t cause such issues as the px padding http://prntscr.com/sm22ln

Besides, there is some problem with the additional breakpoints and our developers need more time to fix it.

Regards

Hello,

If you want to share the screenshot use the Lightshot Screenshot free tool/Chrome extension. It will allow you to share the link to your screenshot without uploading them to google drive.

1) a) Read theme documentation how to translate theme and XStore core plugin (because part of frontend texts should be translated there) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
b) Go to Theme Options > Header builder > Cart > change the title
c) Go to Appearance > Widgets > add the Product categories widget to shop page area and change the widget title to what you need.
2) Appearance > Widgets > Shop page widget area > check “Hide empty” in the product categories widget settings + read this post https://passwordprotectwp.com/remove-uncategorized-wordpress/
3) Theme Options > 404 page http://prntscr.com/slzwzo add the HTML content you want to have there if you don’t like the existing.
4) Go to Theme Options > Header builder > Socials http://prntscr.com/slzzuw
5) Read theme documentation how to translate the theme and XStore core plugin (because part of frontend texts should be translated there) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Hello,

Sorry, but we don’t need PSD of the size guide.

Regards

Hello,

I have downgraded the theme version to 6.3.3 and core plugin version to 2.3.3. Check if it works.
Also, I see that you are using a lot of additional plugins. If downgrade does not help try to disable all the third-party plugins for a few mins, clear cache and check if you have this issue. Because we can’t reproduce it on our test installation, add to cart button on our sites work fine, it means that something is different on your site only.

Regards

Hello,

You are welcome.
Check this post to find the main tips https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

There is no special option to change that title. But translation files replaces existing hardcoded texts to what you need (other language or just different text). So, in your case use translation files not to translate the theme but to replace “sizing guide” to “size guide”.

Regards

Hello,

Check now.

Regards

Hello,

Yes, it’s not a specific file, besides it’s not related to our theme but to WooCommerce plugin because it’s default WooCommerce tab. If you want to change something use child theme, don’t make any changes in the parent theme because you will lose them after the update.

Regards

Hello,

Could you, please, provide us with temporary WP Dashabord access to your site to log in and check the issue and your settings?

Regards

Hello,

You have already posted the same question here https://www.8theme.com/topic/slider-revolutuion-4/#post-238261 and I have explained what options you need to use.
Have you created a carousel type of Revolution slider? Unfortunately, the creation of the user content is not included in our support. I could try to explain some Revolution slider options that you maybe don’t understand, or even edit them if you already created a slider but we can’t create slider for you from scratch and edit it according to your needs because we are not personal content managers, sorry. So, create the carousel type of the revolution slider, enable loop, enable autoplay https://www.themepunch.com/slider-revolution/module-general-settings/#slideshow

Regards