Sidebar filter product - by mantolis - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: xstore
    mantolis
    Participant
    May 15, 2020 at 12:20

    hello, i try to find the way to add product filter in Sidebar, like color, price size and i can’t. some categories has the price filter, some not. really i cant understand what i’m do wrong.
    also in category page if a product has variation, the image don’t change when i choose the option. i must slide the image by myself and then works.

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: xstore
    mantolis
    Participant
    May 15, 2020 at 22:14

    hi filter solved. 🙂
    is any way to change the image when i press variotions ?
    thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2020 at 07:24

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: xstore
    mantolis
    Participant
    May 16, 2020 at 19:17

    thank you for reply,
    you have done a wonderful theme
    color black and white

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2020 at 06:18

    Hello,

    You updated the Core plugin, so the theme should be updated also – http://prntscr.com/si921i
    Follow our documentation https://xstore.helpscoutdocs.com/article/63-theme-update , after the theme update clear cache and check the variable product one more time.

    Regards

    Avatar: xstore
    mantolis
    Participant
    May 18, 2020 at 22:56

    hi, i install the 633 ver but nothing changed.
    (1)
    i notice that in your demo is the same
    https://xstore.8theme.com/product-category/women/dresses/
    i don’t now if that is the way or that is issue…

    (2)
    Also i have a new issue
    Please go to the product and try to choose the last image. You can see and never appeared in view windows the last image now. appearing the 1 from last.
    I restore 632 and last image appeared normally

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2020 at 15:31

    Hello,

    1) I can’t log in anymore using the credentials that you provided. Please, provide us with correct access to your WP Dashboard to allow us to check the product settings. Did you upload the image for the variation http://prntscr.com/sjq9t8

    2) Provide us with FTP access to check the problem with the gallery image in more detail.

    Regards

    Avatar: xstore
    mantolis
    Participant
    May 19, 2020 at 17:16

    Hi Olga,
    credentials checked .
    Yes i have add variation for black and white color
    thank you

    Please contact administrator
    for this information.
    Avatar: xstore
    mantolis
    Participant
    May 19, 2020 at 21:30

    as i saw now , for product that have more than 2 images, the last image not viewed. click not work

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2020 at 12:31

    Hello,

    Thank you. I have passed your requests to our developers. I’ll inform you once they fix the problems.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2020 at 15:54

    Hello,

    Sorry for some delay in answering.
    We have fixed both issues. Check, please, from your side and let me know if everything is ok.

    Regards

    Avatar: xstore
    mantolis
    Participant
    May 26, 2020 at 11:20

    hello Olga, i”ll check and i let you know.
    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 26, 2020 at 18:35

    Hello,

    Ok, sure. Take your time.

    Regards

    Avatar: xstore
    mantolis
    Participant
    May 30, 2020 at 09:02

    hello Olga. Yes the problem is appearing images as i saw solved.
    Is something that i must know, to avoid any similar issue?

    thank you Thank uuu

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2020 at 20:03

    Hello,

    That was some compatibility issue with the Elementor sliders. We’ll include the fix in the next theme update, so don’t worry about this.

    Regards

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