Could you, please, provide us with FTP access to your site to check the issue in more detail?
Regards
Olga Barlow
Participant
May 26, 2020 at 16:10
P.S. I saw that you installed all the plugins that come bundled. Please, check the plugins list and keep enabled only plugins that you really use, disable all the other plugins because every additional plugin slows down the site.
1) Provide us with test credentials to test the issue or with temporary WP Dashboard access.
2) Go to Theme Options > Footer > Footer styling > check the hover color of the footer links and change it.
3) Add the below code to Theme Options > Custom CSS
Go to https://www.8theme.com/downloads and compare versions of the bundled plugins that you use with the versions we have there. Update all the bundled plugins. After that provide us with WP Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
May 26, 2020 at 11:21
Hello,
Take my apologies for such a long delay in answering. We have a great number of users’ requests during the last days and it increases the response time. We are very sorry.
Unfortunately, this issue with a great number of product variations required some re-coding of this option in general. I’m working with my team to resolve the issue but we need much more time to finish this than expected. So, please, disable this in theme options till we fix the issue.
Take my apologies for the inconvenience.
Regards
Olga Barlow
Participant
May 26, 2020 at 10:41
Hello,
We just added the number of slides per view for every device http://prntscr.com/snxyre and the problem disappeared.
Take my apologies for the delay in answering, we have a lot of requests, so response time is longer than usual.
I have taken a closer look at slider settings and it seems that the carousel type has some glitch with the autoscrolling https://gyazo.com/50deaddfc6c9d2d6cd8c85355885f14d . Probably you won’t be able to implement the example you provided.
Problem was related to your changes in child theme. Check site now.
If you want to edit styles of the parent theme copy just style to child theme, for example http://prntscr.com/snnzvg Don’t copy whole style.css file from parent theme to child!
Regards
Olga Barlow
Participant
May 25, 2020 at 21:34
Hello,
Those languages are just a demo content of those areas, this is not the working option. To remove demo content just add the empty text widget to the Left top bar widget area. If you want to create the multilingual site you need to use third-party plugins to implement this: WPML, or Polylang, or qTranslate or similar.
Olga Barlow
Participant
May 25, 2020 at 21:31
Hello,
That’s not plugin, that is built-in functionality of the XStore theme. Unfortunately, Royal does not have such a built-in option. We can install pages manually for you or give you refund.
Sorry for this inconvenience with the demo content.
Regards
Olga Barlow
Participant
May 25, 2020 at 21:22
Hello,
Thank you for choosing our theme.
Watch the video tutorial on how to create mega menu https://youtu.be/f07MBdnFPfk
Let me know if you need any additional information.
Regards
Olga Barlow
Participant
May 25, 2020 at 21:00
Hello,
Unfortunately, we don’t have such option in our theme. It searches by title, description, product SKU for the products, pages, posts. It does not search by tags and doesn’t have settings to disable search by title or search by description.
Regards
Olga Barlow
Participant
May 25, 2020 at 20:49
Hello,
Nope, unfortunately, we don’t have such option for simple links.
Regards
Olga Barlow
Participant
May 25, 2020 at 20:48
Hello,
1) Neither our theme nor WooCommerce plugin has a filter widget for the product categories. You may look for the third-party filter plugins that would allow you to implement filter by the product categories with multi-select.
2) Don’t see problems with categories after the brand filtering https://gyazo.com/98f0d0c06582ffae20cb0d961ee68465 Could you create short gif using Gyazo tool for better understanding of your problem and steps to reproduce this?
In one of the last updates we allowed users to choose the different custom grids for the grid and list type of layout. Maybe this is the reason of your issue.
Go to Theme Options > WooCommerce > Shop > Products styles > make sure that correct custom grids are for both grid and list http://prntscr.com/snmg33 Also, you may try to select different custom grid > save > select correct one > save > check the frontend.
