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Moving website to live domain not loading the site

This topic has 13 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Sudin Kanolkar

Participant

May 18, 2020 at 15:20

Hello i have recently moved my website to other domain http://iwas.bwmc.online/ from http://iwasproducts.geekvibes.in when i did that i get a exclamation mark at xstore and the front end is not loading please help its very urgent for as i will move this to live version now.

#237728 Copied Theme version: 6.3.3

12 Answers

Olga Barlow

Support staff

May 19, 2020 at 00:09

Hello,

When we visit the first link we get Forbidden error http://prntscr.com/sjai3m Contact your hosting provider to fix Forbidden error, it’s not related to the theme but to server settings.

Regards

#237803 Copied

Sudin Kanolkar

Participant

May 19, 2020 at 05:07

Hello i got the website go live but now theme options is not working can you please check

Please contact administrator
for this information.

#237815 Copied

Olga Barlow

Support staff

May 19, 2020 at 14:27

Hello,

It seems that WooCommerce plugin was not moved correctly and generated js error that caused problem with the Customizer scripts. I have reinstalled the WooCommerce plugin. Check now.

Regards

#237896 Copied

Sudin Kanolkar

Participant

May 20, 2020 at 06:23

Great thank you i have a new issue came up now i an getting into redirect loop when loggin in wordpress also password reset is throwing invalid key please please please help this is super urgent

#238012 Copied

Sudin Kanolkar

Participant

May 20, 2020 at 07:52

Hey team sorry got this one fixed it had to do with the hosting provider the database was full.

#238027 Copied

Rose Tyler

Support staff

May 20, 2020 at 08:00

Hi,

We are glad that the problem was solved. Thanks for letting us know.

Regards

#238030 Copied

Sudin Kanolkar

Participant

May 23, 2020 at 12:08

Hey all of a sudden there is a drastic change in the speed for editing page and products. Can you please check and let me know what could be the issue?

#238505 Copied

Rose Tyler

Support staff

May 23, 2020 at 13:34

Hi,

We can’t log in to your site, because previous credentials are incorrect.
Check your internet connection, disable unrequired plugins.
Do you have the problem with our theme only or with a default theme too?

Regards

#238512 Copied

Sudin Kanolkar

Participant

May 23, 2020 at 16:04

Not sure what is causing the isssue

Please contact administrator
for this information.

#238536 Copied

Olga Barlow

Support staff

May 25, 2020 at 17:42

Hello,

We don’t see reasons of this issue from the theme side. But you are using a lot of third-party plugin and WPML that slows down the site. Check the WPML plugin docs if they have any suggestions how to speed up their plugins and also disable all the plugins that you don’t really use, every additional plugin slows down the site a little bit.

In addition, I see a number of errors in your errors log related to WooCommerce http://prntscr.com/snjcb1 Make sure that it was fixed.

Regards

#238728 Copied

Sudin Kanolkar

Participant

May 29, 2020 at 10:07

Great Thank you

#239215 Copied

Olga Barlow

Support staff

May 29, 2020 at 10:16

You are welcome. Feel free to create a new topic if you have any other questions.

Regards

#239220 Copied
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