Page 499 – 8theme.com

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Olga Barlow

Participant

August 31, 2020 at 13:34

Hello,

Sorry, but I’m not sure that understand what exactly you trying to implement for the mini cart. If you use the mini-cart drop-down type and this option is disabled http://prntscr.com/u8y89o then it will popup after adding to cart and display what you added. Click by cart icon will redirect you to the cart page. What do you want to change in this process?

Regards

#249986 Copied In reply to: Quantity adjustment

Olga Barlow

Participant

August 31, 2020 at 13:25

Hello,

Provide us with Facebook APP ID and Facebook APP SECRET in the private content area and also provide us with FTP access to your site. We’ll check the issue in more detail.

Regards

#249985 Copied In reply to: Xstore Child Theme error

Olga Barlow

Participant

August 31, 2020 at 13:13

Hello,

You are welcome. What jQuery plugin do you want to remove? Migrate helper? Yes, you can remove it

Regards

#249984 Copied In reply to: Wishlist issue

Olga Barlow

Participant

August 31, 2020 at 13:02

Hello,

We have checked your frontend and backend and don’t see the mentioned issues. Could you, please, provide us with screenshots or gifs of the issue using Gyazo free tool?

Regards

#249980 Copied In reply to: The menu does not work in mobile

Olga Barlow

Participant

August 31, 2020 at 12:49

Hello,

I can’t log in http://prntscr.com/u8xayt Please, check and provide us with the correct password.

Regards

#249977 Copied In reply to: After update to Slider Revolution 6 – NO sliders are displaying front-end.

Olga Barlow

Participant

August 31, 2020 at 12:46

Hello,

Use the stronger password http://prntscr.com/u8x8ou I can’t log in.

Regards

#249976 Copied In reply to: Typography will not change for body text of posts

Olga Barlow

Participant

August 31, 2020 at 12:41

Hello,

Take my apologies for the delay with reply. Answered.

Regards

#249975 Copied In reply to: Theme upgrade ready?

Olga Barlow

Participant

August 31, 2020 at 12:40

Hello,

Check the production site, please. I have updated theme and bundled plugins there.

Regards

#249974 Copied In reply to: Updating an old version with new

Olga Barlow

Participant

August 28, 2020 at 19:08

Hello,

Make sure that XStore core plugin version that you use is 3.0.0 and that you updated all the bundled plugins like WPBakery, Massive Addons and Revolution slider. Especially Massive Addons, it should be 2.4.7 https://www.8theme.com/downloads
If it does not help then provide us with WP Dashboard and FTP access to your site.

Regards

#249808 Copied In reply to: XStore Theme Customizer (Theme Options) Won't Work (URGENT)

Olga Barlow

Participant

August 28, 2020 at 19:03

Hello,

Fixed. Check now.

Regards

#249807 Copied In reply to: TRADUCING WITH LOCO TRANSLATE

Olga Barlow

Participant

August 28, 2020 at 18:55

Hello,

We have PSD only. I have sent it to your registration email.

Regards

#249806 Copied In reply to: BarberShop PSD – require the logo in Photoshop or preferably Illustrator format

Olga Barlow

Participant

August 28, 2020 at 17:43

Hello,

That code was removed from your child theme a few days ago.
We don’t have solution for your images, sorry.

Regards

#249800 Copied In reply to: Xstore theme – issue with product thumbnails

Olga Barlow

Participant

August 28, 2020 at 17:36

Hello,

The problem was caused by the out of date version of the theme that was not compatible with the WP 5.5. I have updated theme. Check now.

Regards

#249796 Copied In reply to: Header Overlap

Olga Barlow

Participant

August 28, 2020 at 15:28

Hello,

You used the out of date version of theme and Revolution slider plugin that generated the JS errors in console. I have updated them. Check now, please.

Regards

#249783 Copied In reply to: many problems with the theme

Olga Barlow

Participant

August 28, 2020 at 15:12

Hello,

Ok. Provide us with WP Dashboard and FTP access to your production slite.

Regards

#249777 Copied In reply to: Updating an old version with new

Olga Barlow

Participant

August 28, 2020 at 15:11

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

Regards

#249776 Copied In reply to: WPBakery Page Builder not working anymore in product pages

Olga Barlow

Participant

August 28, 2020 at 15:09

Hello,

I suppose it may conflict with the FB login. Could you, please, try to clear the FB fields (Theme Options > FaceBook login) when child theme is enabled and try.
Let me know about the results.

Regards

#249774 Copied In reply to: Xstore Child Theme error

Olga Barlow

Participant

August 28, 2020 at 15:05

Hello,

Fix will be included in the next update. Developers did not include it in 7.0 by mistake.
Sorry for this.

Regards

#249771 Copied In reply to: "Shopping cart" in tooltip is not translated by Loco Translate (xstore)

Olga Barlow

Participant

August 28, 2020 at 15:04

Hello,

Provide us with link to product that you are trying to find but can’t.

Regards

#249770 Copied In reply to: SEARCH BAR

Olga Barlow

Participant

August 28, 2020 at 15:02

Hello,

5) So, is the problem solved? Because I don’t see it anymore.
6) The problem caused by FraudLabs Pro SMS Verification plugin. Once login is disabled everything works fine http://prntscr.com/u7iqoa . Contact plugin author to fix the issue.
7) We don’t have exactly the same slider design. But if you need simple slider then you can try to create the Static Block with the slider element http://prntscr.com/u7ivrk and then show that block in your header http://prntscr.com/u7j0wh

Regards

#249768 Copied In reply to: Logo and search function

Olga Barlow

Participant

August 28, 2020 at 15:02

Hello,

5) So, is the problem solved? Because I don’t see it anymore.
6) The problem caused by FraudLabs Pro SMS Verification plugin. Once login is disabled everything works fine http://prntscr.com/u7iqoa . Contact plugin author to fix the issue.
7) We don’t have exactly the same slider design. But if you need simple slider then you can try to create the Static Block with the slider element http://prntscr.com/u7ivrk and then show that block in your header http://prntscr.com/u7j0wh

Regards

#249769 Copied In reply to: Logo and search function

Olga Barlow

Participant

August 28, 2020 at 14:35

Hello,

Did you clear the CDN cache after update?
Could you, please, log in to your CDN account to allow us to clear the cache after changes http://prntscr.com/u7ih5t ?

Regards

#249760 Copied In reply to: Quick View missing JS

Olga Barlow

Participant

August 28, 2020 at 13:45

Hello,

Check now, please.

Regards

#249753 Copied In reply to: Update break theme and child theme

Olga Barlow

Participant

August 28, 2020 at 13:37

Hello,

You set 4 here http://prntscr.com/u7h88e and it seems that WooCommerce applies this option also for the Shop page.

Regards

#249752 Copied In reply to: Shop Page Not Displaying Correct Amount of Products

Olga Barlow

Participant

August 28, 2020 at 13:34

Hello,

Provide us with screenshot where it should be. Because I don’t remember your header in detail.

Regards

#249750 Copied In reply to: Xstore theme – issue with product thumbnails

Olga Barlow

Participant

August 28, 2020 at 12:52

Hello,

Take our apologies if you faced any inconvenience using our theme.

Could you, please, provide us with WP Dashboard and FTP access? We’ll update theme and core plugin to versions compatible with the latest WP and WooCommerce updates.

Regards

#249747 Copied In reply to: Website has broken with latest WordPress Update

Olga Barlow

Participant

August 28, 2020 at 12:49

Hello,

You have updated WordPress but forgot to update bundled plugins and theme. I have updated theme and bundled plugins. Try now.

Regards

#249746 Copied In reply to: Unable to Enter info in Credit Card Fields on Checkout Page

Olga Barlow

Participant

August 28, 2020 at 12:13

Hello,

Check now, please.

Regards

#249736 Copied In reply to: Demo not installing

Olga Barlow

Participant

August 28, 2020 at 07:58

Hello,

Please, go to Plugins > disable and remove the XStore core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that.

Regards

#249705 Copied In reply to: off-canvas on mobile

Olga Barlow

Participant

August 28, 2020 at 07:56

Hello,

We can’t log in to your dashboard because username doesn’t exist.
We had some issue with the translation. Could you, please, go to Plugins > disable and remove XStore Core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that. If it doesn’t help then provide us with correct access to your Dashboard.

Regards

#249704 Copied In reply to: Translate general text
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Viewing 14,970 results - 14,941 through 14,970 (of 30,391 total)

Viewing 30 posts - 14,941 through 14,970 (of 30,391 total)

← 1 2 3 … 498 499 500 … 1,012 1,013 1,014 →

Forum Replies Created

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