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SEARCH BAR - by luzactual - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 3 years, 7 months ago ago by luzactual

luzactual

Participant

August 27, 2020 at 17:12

Hi i`m trying to search product named “vela” but isn´t appear, why?? and it exist….

can you try it?? thanks

#249661 Copied Theme version: 7.0

13 Answers

luzactual

Participant

August 28, 2020 at 11:42

CAN YOU HELP ME PLEASE??

THANKS

#249730 Copied

Olga Barlow

Support staff

August 28, 2020 at 15:04

Hello,

Provide us with link to product that you are trying to find but can’t.

Regards

#249770 Copied

luzactual

Participant

August 28, 2020 at 17:42

Hi, the problem is, when i type 3 letters in searching bar the suggested products appear, but with this proudcts no…. try typing “vel” and after this type vela, not showing nothing but look this…

http://luzactual.es/?s=vela&post_type=product

#249798 Copied

Rose Tyler

Support staff

August 30, 2020 at 08:21

Hi,

Try to disable all third-party plugins that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then.
If the situation is independent of plugins, provide temporary wp-admin and FTP access.

Regards

#249891 Copied

luzactual

Participant

September 8, 2020 at 11:36

is still not working, its happen with other products too…

Please contact administrator
for this information.

#250781 Copied

Rose Tyler

Support staff

September 9, 2020 at 08:04

Provide FTP access also. Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP port.

Regards

#250868 Copied

luzactual

Participant

September 9, 2020 at 08:18

Hi, here you have, thanks

Please contact administrator
for this information.

#250870 Copied

luzactual

Participant

September 9, 2020 at 11:30

CAN BE THIS PROBLEM??

The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources.

https://luzactual.com/usr/home/luzactual/www/wp-content/fonts/roboto/KFOlCnqEu92Fr1MmWUlfBBc-AMP6lQ.woff
https://luzactual.com/usr/home/luzactual/www/wp-content/fonts/roboto/KFOlCnqEu92Fr1MmYUtfBBc-AMP6lQ.woff
https://luzactual.com/usr/home/luzactual/www/wp-content/fonts/roboto/KFOmCnqEu92Fr1Mu4mxMKTU1Kg.woff

#250903 Copied

Rose Tyler

Support staff

September 9, 2020 at 15:58

Check the search now, we have disabled search by SKU via Theme Options. If you want to use the search by SKU, change these SKU https://prnt.sc/uecl22 , they should not be the same as the product title.

Regards

#250955 Copied

luzactual

Participant

September 9, 2020 at 16:17

ok, this works now, but why change the font when i am browsing throw the pages, is not showing roboto always…. when i click in one category its change the font….

HERE ONE: https://prnt.sc/uedxbh

HERE SHOWS OTHER FONTS : https://prnt.sc/uedwqa

i want the same font at all site

#250960 Copied

luzactual

Participant

September 10, 2020 at 08:27

HI, CAN YOU HELP ME PLEASE??

#251006 Copied

Rose Tyler

Support staff

September 10, 2020 at 14:40

Hi,

Fixed. Clear cache and check now.

Regards

#251063 Copied

luzactual

Participant

September 11, 2020 at 07:45

yes, now is working, thanks

#251102 Copied
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