Page 488 – 8theme.com

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Olga Barlow

Participant

September 22, 2020 at 16:07

Hello,

Product excerpt is the short description.
You use the divs in the short description and once you limit the product excerpt it cuts of the close div tags and causes the issue. So, if you want to use the product excerpt on the shop page then don’t use divs before symbols limit. For example, don’t use the divs http://prntscr.com/ulvz8u before the 30 symbols of your short description http://prntscr.com/ulvygq

Regards

#252226 Copied In reply to: Category pages going to one column when excert added

Olga Barlow

Participant

September 22, 2020 at 15:55

Hello,

Option that you are talking about is related to the wishlist page only http://prntscr.com/ulvov7
And it works as expected on your site https://gyazo.com/ea90349668c7bf55bf54a7d485034fbf

Regards

#252224 Copied In reply to: Remove from wishlist

Olga Barlow

Participant

September 22, 2020 at 15:47

Hello,

Oh, not sure about this. If you don’t remember what element used that icons.
Ask your hosting provider to replace in your database the old domain by the new one.

Regards

#252222 Copied In reply to: Icons on all pages are not showing

Olga Barlow

Participant

September 22, 2020 at 15:44

Hello,

1) You have renamed the theme folder. So, the auto-update option won’t work for you. If you want to use the custom name of the theme folder then update it manually by copying files.

2) Provide us with FTP access to your site to check this issue in more detail.

Regards

#252221 Copied In reply to: When adding to the cart does not appear in the right column

Olga Barlow

Participant

September 22, 2020 at 15:26

Hello

about-us – 1.83s http://prntscr.com/uluz7z
contact-us – 1.73 s http://prntscr.com/ulv0jl
Speed of these pages is not bad. We are working on theme optimization but we don’t have solution for you how to speed up your site more than we described in docs https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#252219 Copied In reply to: Issues with very slow Website pages.

Olga Barlow

Participant

September 22, 2020 at 15:15

Hello,

Do you want to enable the sidebar on the shop page or on the single product page?

1) Enable the sidebar for the shop page and for the categories http://prntscr.com/ulur7p
2) Go to Appearance > Widgets > add the Product categories widget to shop page sidebar.

Regards

#252218 Copied In reply to: Single product category

Olga Barlow

Participant

September 22, 2020 at 15:07

Hello,

Your issue with the variation select is not related to theme because it works the same way even with the default theme Storefront https://gyazo.com/dd1172fe19ea56a8e2e09a0557be925e
So, contact Product Variations Swatches for WooCommerce plugin author because that select is the plugin select http://prntscr.com/ulumr2

Regards

#252216 Copied In reply to: Not selecting colors on product

Olga Barlow

Participant

September 22, 2020 at 14:46

Hello,

Fixed. Check now.

Regards

#252212 Copied In reply to: Customization translation

Olga Barlow

Participant

September 22, 2020 at 14:38

Hello,

You are welcome.

Regards

#252210 Copied In reply to: Discount code – 25% off basket total

Olga Barlow

Participant

September 22, 2020 at 14:37

Hello,

S was the problem http://prntscr.com/ulrvhs
Check the product image now, please.
Also, could you describe in more detail and provide screenshot of the problem with the toggle and link to page where you use it?

Regards

#252209 Copied In reply to: Several Issues
Olga Barlow

Participant

September 22, 2020 at 13:08
Hello,

Try the below code

.select2-container--default .select2-dropdown .select2-search__field, .select2-container--default .select2-results__option { font-size: 25px; }

Regards
#252197 Copied In reply to: Problème css
Olga Barlow

Participant

September 22, 2020 at 12:56

Hello,

You can use Static Blocks for the mega menu even if you use the Elementor. Just go to Elementor settings and enable it for the static blocks, not just for pages.
1) Choose “Only show children of the current category” in the Product category widget settings http://prntscr.com/ulrhv4 ?
2) Only in the page settings http://prntscr.com/ulrjjp we don’t have the global option for all the pages.
3) Go to Appearance > Widgets > add the Product categories widget to the shop sidebar and change the widget title.
4) Go to Theme options > Header builder > Sticky header > choose the fixed instead of the Smart type.

Regards

#252196 Copied In reply to: How to disable wishlist?

Olga Barlow

Participant

September 22, 2020 at 12:42

Hello,

We used the custom CSS to place the text over the map. You can import this page using Page Importer to check the custom classes and page custom CSS https://youtu.be/wkIKN2IyEZI

Or provide us with WP Dashboard access and we’ll help you to implement that.

Regards

#252195 Copied In reply to: Google maps

Olga Barlow

Participant

September 22, 2020 at 12:32

Hello,

Could you, please, change the permission for this user because we don’t have access to theme options http://prntscr.com/ulr1v2 ?

Regards

#252194 Copied In reply to: Checkout page White background does not extend

Olga Barlow

Participant

September 22, 2020 at 12:30

Hello,

Don’t see the problem with the sliders. Could you, please, explain in more detail?

Regards

#252193 Copied In reply to: Sliders not working both top and at the Bottoms

Olga Barlow

Participant

September 22, 2020 at 12:03

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.

Regards

#252191 Copied In reply to: Site Crashed

Olga Barlow

Participant

September 22, 2020 at 12:02

Hello,

Just add any widget to the left top bar widget area and it will overwrite the default content.
Top bar includes 2 areas (left and right) with 50% width. So, there is no option to place content in the middle. Only by additional customization.

Regards

#252190 Copied In reply to: left side top bar

Olga Barlow

Participant

September 22, 2020 at 11:52

Hello,

BG image stretched. Check now.

Regards

#252186 Copied In reply to: install latest royal theme onto several year old version help needed

Olga Barlow

Participant

September 22, 2020 at 11:49

Hello,

Our theme does not have any options for the invoice. Contact WooCommerce support to get help with this question https://wordpress.org/support/plugin/woocommerce/

Regards

#252185 Copied In reply to: Product variation sizes don't show on invoices.

Olga Barlow

Participant

September 22, 2020 at 11:46

Hello,

There is no such option by default, unfortunately.
You can try to implement it by additional customization of the single product WooCommerce template if you have PHP skills. Or submit customization request here.

Regards

#252184 Copied In reply to: Add brand in the single product page

Olga Barlow

Participant

September 22, 2020 at 10:11

Hello,

Update theme, Legenda core and WooCommerce plugins to the latest versions and check again the mentioned issue. We would recommend you to create staging site (full copy of the production site) and do the update there first. If everything is ok then update the production site. In case you need help with theme and plugins update provide us with WP Dashboard and FTP access to your staging site.

Regards

#252176 Copied In reply to: woocommerce stripe not working on my site

Olga Barlow

Participant

September 21, 2020 at 17:28

Hello,

Disable footer demo blocks at Theme Options > Footer http://prntscr.com/ul942c
After that add the necessary widgets to Copyrights widget areas.

Regards

#252124 Copied In reply to: Copyright block in the footer

Olga Barlow

Participant

September 21, 2020 at 17:22

Hello,

Use the Lightshot screenshot tool to share the screenshots. Are you talking about the active menu color in your header? Because all the other things are ok as I can see.

Regards

#252123 Copied In reply to: install latest royal theme onto several year old version help needed

Olga Barlow

Participant

September 21, 2020 at 17:19

Hello,

Go to Theme Options > WooCommerce > Shop > Shop page layout > disable Scrolable content for the sidebar widgets option.

Regards

#252120 Copied In reply to: Shop side bar heignt

Olga Barlow

Participant

September 21, 2020 at 17:17

Hello,

Go to Theme Options > Footer > choose the 1 column layout. You are using Static block in the footer, so keep 1 column layout in this case in the Theme Options and create columns layout using WPBakery edit while editing the Static Block https://youtu.be/gY-x4m47Duo

Regards

#252119 Copied In reply to: footer column not ok

Olga Barlow

Participant

September 21, 2020 at 17:15

Hello,

Take my apologies for the delay in answering.
Could you explain in more detail what exactly does not work? Do you use the Massive Addons plugin? Could you, please, provide us with WP Dashboard access to your site to check the problem?

Regards

#252118 Copied In reply to: WPBekary Backend editor Problem

Olga Barlow

Participant

September 21, 2020 at 17:12

Hello,

It’s not related to the theme. Read this article https://stackoverflow.com/questions/36093022/how-do-you-change-the-style-of-the-title-tag-in-css

Regards

#252115 Copied In reply to: Product title in uppercase

Olga Barlow

Participant

September 21, 2020 at 17:05

Hello,

We did not get such reports from other customers. Probably connection was very slow and site was not loaded.

Regards

#252114 Copied In reply to: Load issue on mobile

Olga Barlow

Participant

September 21, 2020 at 17:03

Hello,

Submit refund request here https://themeforest.net/refund_requests/new

Regards

#252113 Copied In reply to: Error 500 after Demo installation – Niche market
Olga Barlow

Participant

September 21, 2020 at 17:02
Hello,

Add the banner content and then add the below custom to Theme Options > Custom CSS

.banner .banner-content .content-inner { opacity: 0; } .banner:hover .content-inner { opacity: 1; color: #fff; }

Regards
#252112 Copied In reply to: Banner mask design requirement
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Viewing 14,640 results - 14,611 through 14,640 (of 30,337 total)

Viewing 30 posts - 14,611 through 14,640 (of 30,337 total)

← 1 2 3 … 487 488 489 … 1,010 1,011 1,012 →

Forum Replies Created

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