It was the compatibility issue. We’ll include a fix in the next theme update.
Regards
Olga Barlow
Participant
September 22, 2020 at 16:09
Hello,
Ok. So, do you still need any help from our side?
Regards
Olga Barlow
Participant
September 22, 2020 at 16:07
Hello,
Product excerpt is the short description.
You use the divs in the short description and once you limit the product excerpt it cuts of the close div tags and causes the issue. So, if you want to use the product excerpt on the shop page then don’t use divs before symbols limit. For example, don’t use the divs http://prntscr.com/ulvz8u before the 30 symbols of your short description http://prntscr.com/ulvygq
Oh, not sure about this. If you don’t remember what element used that icons.
Ask your hosting provider to replace in your database the old domain by the new one.
Regards
Olga Barlow
Participant
September 22, 2020 at 15:44
Hello,
1) You have renamed the theme folder. So, the auto-update option won’t work for you. If you want to use the custom name of the theme folder then update it manually by copying files.
2) Provide us with FTP access to your site to check this issue in more detail.
Do you want to enable the sidebar on the shop page or on the single product page?
1) Enable the sidebar for the shop page and for the categories http://prntscr.com/ulur7p
2) Go to Appearance > Widgets > add the Product categories widget to shop page sidebar.
Regards
Olga Barlow
Participant
September 22, 2020 at 15:07
Hello,
Your issue with the variation select is not related to theme because it works the same way even with the default theme Storefront https://gyazo.com/dd1172fe19ea56a8e2e09a0557be925e
So, contact Product Variations Swatches for WooCommerce plugin author because that select is the plugin select http://prntscr.com/ulumr2
Regards
Olga Barlow
Participant
September 22, 2020 at 14:46
Hello,
Fixed. Check now.
Regards
Olga Barlow
Participant
September 22, 2020 at 14:38
Hello,
You are welcome.
Regards
Olga Barlow
Participant
September 22, 2020 at 14:37
Hello,
S was the problem http://prntscr.com/ulrvhs
Check the product image now, please.
Also, could you describe in more detail and provide screenshot of the problem with the toggle and link to page where you use it?
You can use Static Blocks for the mega menu even if you use the Elementor. Just go to Elementor settings and enable it for the static blocks, not just for pages.
1) Choose “Only show children of the current category” in the Product category widget settings http://prntscr.com/ulrhv4 ?
2) Only in the page settings http://prntscr.com/ulrjjp we don’t have the global option for all the pages.
3) Go to Appearance > Widgets > add the Product categories widget to the shop sidebar and change the widget title.
4) Go to Theme options > Header builder > Sticky header > choose the fixed instead of the Smart type.
Regards
Olga Barlow
Participant
September 22, 2020 at 12:42
Hello,
We used the custom CSS to place the text over the map. You can import this page using Page Importer to check the custom classes and page custom CSS https://youtu.be/wkIKN2IyEZI
Or provide us with WP Dashboard access and we’ll help you to implement that.
Regards
Olga Barlow
Participant
September 22, 2020 at 12:32
Hello,
Could you, please, change the permission for this user because we don’t have access to theme options http://prntscr.com/ulr1v2 ?
Regards
Olga Barlow
Participant
September 22, 2020 at 12:30
Hello,
Don’t see the problem with the sliders. Could you, please, explain in more detail?
Regards
Olga Barlow
Participant
September 22, 2020 at 12:03
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.
Regards
Olga Barlow
Participant
September 22, 2020 at 12:02
Hello,
Just add any widget to the left top bar widget area and it will overwrite the default content.
Top bar includes 2 areas (left and right) with 50% width. So, there is no option to place content in the middle. Only by additional customization.
There is no such option by default, unfortunately.
You can try to implement it by additional customization of the single product WooCommerce template if you have PHP skills. Or submit customization request here.
Regards
Olga Barlow
Participant
September 22, 2020 at 10:11
Hello,
Update theme, Legenda core and WooCommerce plugins to the latest versions and check again the mentioned issue. We would recommend you to create staging site (full copy of the production site) and do the update there first. If everything is ok then update the production site. In case you need help with theme and plugins update provide us with WP Dashboard and FTP access to your staging site.
Regards
Olga Barlow
Participant
September 21, 2020 at 17:28
Hello,
Disable footer demo blocks at Theme Options > Footer http://prntscr.com/ul942c
After that add the necessary widgets to Copyrights widget areas.
Regards
Olga Barlow
Participant
September 21, 2020 at 17:22
Hello,
Use the Lightshot screenshot tool to share the screenshots. Are you talking about the active menu color in your header? Because all the other things are ok as I can see.
Regards
Olga Barlow
Participant
September 21, 2020 at 17:19
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > disable Scrolable content for the sidebar widgets option.
Regards
Olga Barlow
Participant
September 21, 2020 at 17:17
Hello,
Go to Theme Options > Footer > choose the 1 column layout. You are using Static block in the footer, so keep 1 column layout in this case in the Theme Options and create columns layout using WPBakery edit while editing the Static Block https://youtu.be/gY-x4m47Duo
Regards
Olga Barlow
Participant
September 21, 2020 at 17:15
Hello,
Take my apologies for the delay in answering.
Could you explain in more detail what exactly does not work? Do you use the Massive Addons plugin? Could you, please, provide us with WP Dashboard access to your site to check the problem?
