Installation is made to the empty WordPress. Server requirements are higher, than required. Niche market Demo, can’t be installed and I get error 500 after installation. During installation process, I get an error – Media not installed.
Other Demos can be imported, but also get Media not installed error.Site URL: hidden Theme version: 7.0.1 WooCommerce version: 4.5.2
Could you, please, provide us with WP Dashboard and FTP access to your site?
Did you try to install the Elementor or WPBakery version?
Details in the private area.
It was WPBakery version.
Could you, please, provide us with FTP access, not the cPanel?
Please find FTP access attached. Please confirm, that you can login
I have changed the password, please try again
Thank you for the access. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Do developers look at the issue? Because it is still not working.
It looks that problem caused by some specific of your server and Kirki framework that we use to add theme options. We have submitted request to Kirki plugin developers https://github.com/kirki-framework/kirki/issues/2351 But they have not answered yet.
All we can do in this case is to offer you refund.
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