Icons on all pages are not showing - by peli

This topic has 6 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: peli
    peli
    Participant
    September 18, 2020 at 09:05

    Suddenly all icons on my website are not working.
    http://prnt.sc/ujdf59
    http://prnt.sc/ujdggv

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2020 at 09:14

    Hello,

    Theme Options > Speed optimization > FontAwesome Support > On. Do not forget to clear cache before checking the result.

    Regards

    Avatar: peli
    peli
    Participant
    September 21, 2020 at 01:37

    yes, I have turned that option on and tested on different computers and browsers, none of them display the icons correctly. Please have check roobuck.com.au from your end. thanks
    http://prnt.sc/uks8jk

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 15:32

    Hello,

    Mentioned icons are ok https://gyazo.com/105a4b4768df1dad93fce98ea717e473
    But as I can see that your server blocks the icons font http://prntscr.com/ul6lmz
    Contact your hosting provider to fix it.

    Regards

    Avatar: peli
    peli
    Participant
    September 22, 2020 at 02:59

    I contacted hosting provider. They said error caused by js_composer plugin. I used mrakpeli.site to build the website. Now I change domain name to roobuck.com.au. One of the elements is still requesting font from old domain. How can I find out which element I need to update to the new domain? I have been stuck on this for hours. Please help! Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2020 at 15:47

    Hello,

    Oh, not sure about this. If you don’t remember what element used that icons.
    Ask your hosting provider to replace in your database the old domain by the new one.

    Regards

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