Hello,

We did not get such reports from other customers. Probably connection was very slow and site was not loaded.

Regards

Hello,

Add the banner content and then add the below custom to Theme Options > Custom CSS

.banner .banner-content .content-inner {
    opacity: 0;
}
.banner:hover .content-inner {
    opacity: 1;
   color: #fff;
}

Regards

Hello,

Go to Theme Options > General > make sure that Static Blocks option is enabled.

Regards

Hello,

Breadcrumbs were disabled in the page settings http://prntscr.com/ul84ss

Regards

Hello,

WooCommerce displays reviews in the tabs but you did not add the tabs element while building the single product content http://prntscr.com/ul7ylj Also, enable reviews for your products http://prntscr.com/ul80c0
Then it appears http://prntscr.com/ul80ti

Regards

Hello,

Follow the WooCommerce plugin documentation to add the shipping methods
https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
https://docs.woocommerce.com/document/flat-rate-shipping/

Regards

Hello,

It looks that problem caused by some specific of your server and Kirki framework that we use to add theme options. We have submitted request to Kirki plugin developers https://github.com/kirki-framework/kirki/issues/2351 But they have not answered yet.

All we can do in this case is to offer you refund.

Regards

Hello,

You are welcome.
If you use WPBakery keep in mind that you can import any simple page content using page importer https://youtu.be/wkIKN2IyEZI

Regards

Hello,

Sorry for the delay in answering.

Try the following code to register [et_single_product_brand_names] shortcode

add_shortcode( 'et_single_product_brand_names', 'et_single_product_brand_names' );
if ( ! function_exists( 'et_single_product_brand_names' ) ) {
    function et_single_product_brand_names( $atts = array() ) {
        $product_id = get_the_ID();
	    $terms = wp_get_post_terms( $product_id, 'brand' );
	    $brand = etheme_get_option( 'brand_title' );

	    if ( count( $terms ) < 1 ) {
		    return;
	    }
	    $_i = 0;

	    $brand_titles = '';

	     foreach ( $terms as $brand ) { $_i ++;
	     	$brand_titles .= esc_html( $brand->name );
			if ( count( $terms ) > $_i ) {
				$brand_titles .= ", ";
			}
		}
     	return $brand_titles;
    }
}

Regards

Hello,

Go to Theme Options > WooCommerce > Single product >. remove the Size guide image and Size guide link will disappear.

Regards

Hello,

Mentioned icons are ok https://gyazo.com/105a4b4768df1dad93fce98ea717e473
But as I can see that your server blocks the icons font http://prntscr.com/ul6lmz
Contact your hosting provider to fix it.

Regards

Hello,

1) Your site is not available http://prntscr.com/ul6e0h So, we can’t check it.
2) Shop Page Banner Content is an area that appears on the shop page above the products http://prntscr.com/ul6f4y
Don’t you want to show it there or what? Could you, please, clarify your question in more detail?

Regards

Hello,

1-5 there is no optimal size that will be universal for all the cases. Image size you should choose depending on the block width of the element you plan to use it for. For example, read this post how to choose the size of the product images https://docs.woocommerce.com/document/fixing-blurry-product-images/
Use optimized images, for example you may try https://tinypng.com/ service. Smaller image size in KB – faster page loading.

6. We recommend to use optimized images, how you create them – is your choice.

7) Use the lazy load option for the images in the Theme Options > Speed optimization.

Regards

Hello,

Products you mentioned are the upsells and crossells http://prntscr.com/ul5vmd
WooCommerce does not have the option to set the related products from Dashboard, it takes them by category or tag https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

If you want to show the Upsells next to Related products go to Theme Options > WooCommerce > Single product > Location of upsells > After content http://prntscr.com/ul63wf

Regards

Hello,

After transferring to the main domain go to XStore > Dashboard > deactivate the license and activate it again using the same code to avoid problems with the autoupdate.

Regards