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Olga Barlow

Participant

November 6, 2020 at 16:15

Hello,

Yes, Single product builder overwrites some default WooCommerce hooks. So, if you want to use the third-party plugins use the built-in layouts of the single product instead of the single product builder. In case you want to change the built-in layout then use child theme to change it.

Regards

#258205 Copied In reply to: YITH Frequently Bought Together not displaying with custom product page builder

Olga Barlow

Participant

November 6, 2020 at 16:01

You are welcome.

Regards

#258201 Copied In reply to: After updating off canvas cart does not show items added

Olga Barlow

Participant

November 6, 2020 at 16:00

Hello,

Fixed. Check now.

Regards

#258200 Copied In reply to: Layout messed up after updating to 7.1

Olga Barlow

Participant

November 6, 2020 at 15:58

Hello,

Problem was caused by your custom CSS http://prntscr.com/vepi9p
I have removed that.

Regards

#258198 Copied In reply to: After updating off canvas cart does not show items added

Olga Barlow

Participant

November 6, 2020 at 15:52

Hello,

Check now, please.

Regards

#258197 Copied In reply to: sidebar is changed due to update

Olga Barlow

Participant

November 6, 2020 at 15:46

Hello,

Check now, please.

Regards

#258195 Copied In reply to: Icon box issues

Olga Barlow

Participant

November 6, 2020 at 15:00

Hello,

It looks the issue was caused by the Object cache plugin. We have disabled it and off-canvas works.

Regards

#258188 Copied In reply to: Issue with off canvas last version of theme

Olga Barlow

Participant

November 6, 2020 at 14:35

Hello,

You did not edit the bg color, container bg color etc http://prntscr.com/veo1x4
What colors do you want to change? Could you, please, provide us with screenshots for better understanding?

Regards

#258182 Copied In reply to: Cannot edit styling

Olga Barlow

Participant

November 6, 2020 at 14:32

Hello,

We have updated theme and XStore core plugin. Site works fine if both are up to date.

Regards

#258180 Copied In reply to: Update error

Olga Barlow

Participant

November 6, 2020 at 12:40

Hello,

We are glad that you sorted out. Resaving settings and cache clearing fix the style issue as a rule.

Regards

#258151 Copied In reply to: Changes on layout of website after update Xstore

Olga Barlow

Participant

November 6, 2020 at 12:38

Hello,

Contacts items have some glitch with links. You just need to remove the contacts element items and then add them again. Check now.

Regards

#258150 Copied In reply to: Top Header Connection Block Link

Olga Barlow

Participant

November 6, 2020 at 12:33

Hello,

You can contact WPKraken team about site optimization. Maybe they will be able to help you. Because we don’t have experts for personal site optimization. We can give only refund in your case.

Regards

#258149 Copied In reply to: Not showing any products un slider type widgets

Olga Barlow

Participant

November 6, 2020 at 12:30

Hello,

1) It seems that you removed the code. Check now.
2) Clear the CDN cache
3) Check now.

Regards

#258148 Copied In reply to: Grid Hover Effect

Olga Barlow

Participant

November 6, 2020 at 12:08

Hello,

To translate the mentioned strings use the WPML string translator and translate the strings of the xstore and xstore-core text domains. To translate the strings from the theme options use WPML option http://prntscr.com/vel71k
7/ Are you talking about single product page or about shop page? Have you translated variations using WooCommerce WPML and synced the products?
13/ Go to WPML > Language URL format http://prntscr.com/veldqq
14/ Provide us with temporary WP Dashboard access to your site to check

Regards

#258141 Copied In reply to: WPML translations

Olga Barlow

Participant

November 6, 2020 at 11:50

Hello,

Ok, sure, take your time.

Regards

#258135 Copied In reply to: Mobile Menu Glitch – Not Working Properly

Olga Barlow

Participant

November 6, 2020 at 11:50

Hello,

1) What is the resolution of your device where you have the menu in 2 lines?
Edge is an outdated browser. Go to Theme Options > Speed optimization > enable the Support of the old browsers, clear the cache and check the mobile menu after that.

2) Theme comes with a free Elementor version. Elementor plugin author does not have an extended license to allow including the Pro version to themes.

Regards

#258134 Copied In reply to: Product Category Not Working

Olga Barlow

Participant

November 6, 2020 at 11:35

Hello, @Skye

Your issue is resolved as we can see https://www.8theme.com/topic/sharing-url-to-facebook/#post-258129

Regards

#258130 Copied In reply to: Social Media Post

Olga Barlow

Participant

November 6, 2020 at 11:30

Hello,

We are glad that you sorted out! We would be grateful if you provide an example of the code that you used in the .htaccess.

Regards

#258129 Copied In reply to: Sharing URL to Facebook

Olga Barlow

Participant

November 6, 2020 at 11:17

Hello,

Provide us with a temporary WP Dashboard and FTP access to your site to check and help you.

Regards

#258125 Copied In reply to: Megamenu overlap not displaying correctly

Olga Barlow

Participant

November 6, 2020 at 11:11

Hello,

Could you, please, provide us with FTP access to check the issue in more detail?

Regards

#258123 Copied In reply to: jQuery Migrate Helper Errors

Olga Barlow

Participant

November 6, 2020 at 11:00

Hello,

Do you want to show PRODUITS ASSOCIÉS before the NOS OFFRES?

Regards

#258117 Copied In reply to: Questions on menu and header

Olga Barlow

Participant

November 5, 2020 at 18:53

Hello,

Provide us with temporary WP Dashboard and FTP access to your site and we’ll try to help you with theme and plugin update.

Regards

#258024 Copied In reply to: XStore Core 3.0.2 version

Olga Barlow

Participant

November 5, 2020 at 18:52

Hello,

Colum title and column items have different paddings. Use the padding option to make it the same http://prntscr.com/ve6ssh

Regards

#258023 Copied In reply to: Weird alignemnt

Olga Barlow

Participant

November 5, 2020 at 18:46

Hello,

Because image url is replaced http://prntscr.com/ve6p85 Do you use any image optimization plugins? Try to disable it.

Regards

#258022 Copied In reply to: on the web site I don't see photo of the products

Olga Barlow

Participant

November 5, 2020 at 18:45

Hello,

Go to Theme Options > Breadcrumbs > add the paddings you need and don’t forget to add units, for example 10px.

Regards

#258021 Copied In reply to: page-heading style

Olga Barlow

Participant

November 5, 2020 at 18:44

Hello,

Submenu works fine for us https://gyazo.com/3600dca14d0f281ebc19d9ab065bc1ae

Regards

#258020 Copied In reply to: Mobile Menu Glitch – Not Working Properly

Olga Barlow

Participant

November 5, 2020 at 18:38

Hello,

We don’t have that function in our theme or plugin. Probably some third-party plugin uses it. Try to disable them one by one to find out which one causes the issue.

Regards

#258018 Copied In reply to: Deprecated: media_buttons_context is deprecated since version 3.0.5

Olga Barlow

Participant

November 5, 2020 at 18:35

Hello,

Yes, Theme Options > WooCommerce > Shop elements > Categories > keep this option disabled http://prntscr.com/ve6i1d

Regards

#258017 Copied In reply to: Sidebar | Engineer | Home page

Olga Barlow

Participant

November 5, 2020 at 18:23

Hello,

What about WP Dashboard credentials?

Regards

#258014 Copied In reply to: Update error

Olga Barlow

Participant

November 5, 2020 at 18:18

Hello,

Revolution Slider authors offer these features only for those who use the individual license. So, if you want to unlock them you need to buy the Revolution slider license.

Regards

#258012 Copied In reply to: Slider Revolution
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Viewing 13,350 results - 13,321 through 13,350 (of 30,391 total)

Viewing 30 posts - 13,321 through 13,350 (of 30,391 total)

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Forum Replies Created

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