It looks the issue was caused by the Object cache plugin. We have disabled it and off-canvas works.
Regards
Olga Barlow
Participant
November 6, 2020 at 14:35
Hello,
You did not edit the bg color, container bg color etc http://prntscr.com/veo1x4
What colors do you want to change? Could you, please, provide us with screenshots for better understanding?
Regards
Olga Barlow
Participant
November 6, 2020 at 14:32
Hello,
We have updated theme and XStore core plugin. Site works fine if both are up to date.
Regards
Olga Barlow
Participant
November 6, 2020 at 12:40
Hello,
We are glad that you sorted out. Resaving settings and cache clearing fix the style issue as a rule.
Regards
Olga Barlow
Participant
November 6, 2020 at 12:38
Hello,
Contacts items have some glitch with links. You just need to remove the contacts element items and then add them again. Check now.
Regards
Olga Barlow
Participant
November 6, 2020 at 12:33
Hello,
You can contact WPKraken team about site optimization. Maybe they will be able to help you. Because we don’t have experts for personal site optimization. We can give only refund in your case.
Regards
Olga Barlow
Participant
November 6, 2020 at 12:30
Hello,
1) It seems that you removed the code. Check now.
2) Clear the CDN cache
3) Check now.
Regards
Olga Barlow
Participant
November 6, 2020 at 12:08
Hello,
To translate the mentioned strings use the WPML string translator and translate the strings of the xstore and xstore-core text domains. To translate the strings from the theme options use WPML option http://prntscr.com/vel71k
7/ Are you talking about single product page or about shop page? Have you translated variations using WooCommerce WPML and synced the products?
13/ Go to WPML > Language URL format http://prntscr.com/veldqq
14/ Provide us with temporary WP Dashboard access to your site to check
Regards
Olga Barlow
Participant
November 6, 2020 at 11:50
Hello,
Ok, sure, take your time.
Regards
Olga Barlow
Participant
November 6, 2020 at 11:50
Hello,
1) What is the resolution of your device where you have the menu in 2 lines?
Edge is an outdated browser. Go to Theme Options > Speed optimization > enable the Support of the old browsers, clear the cache and check the mobile menu after that.
2) Theme comes with a free Elementor version. Elementor plugin author does not have an extended license to allow including the Pro version to themes.
We don’t have that function in our theme or plugin. Probably some third-party plugin uses it. Try to disable them one by one to find out which one causes the issue.
Regards
Olga Barlow
Participant
November 5, 2020 at 18:35
Hello,
Yes, Theme Options > WooCommerce > Shop elements > Categories > keep this option disabled http://prntscr.com/ve6i1d
Regards
Olga Barlow
Participant
November 5, 2020 at 18:23
Hello,
What about WP Dashboard credentials?
Regards
Olga Barlow
Participant
November 5, 2020 at 18:18
Hello,
Revolution Slider authors offer these features only for those who use the individual license. So, if you want to unlock them you need to buy the Revolution slider license.
Thank you. We have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
November 5, 2020 at 18:12
Hello,
Theme Options works for the blog page that you set in the Settings > Reading > Blog page. Theme Options do not work for the WPBakery Blog elements, for the element you can use only elements options.
Regards
Olga Barlow
Participant
November 5, 2020 at 18:10
Hello,
ThemeForest does not offer any test license, unfortunately. So, you can use 1 license for the project and then deactivate and remove theme to be able to try it for the other project. But you can’t develop a number of projects at the same time using the same license.
