Sharing URL to Facebook - by Skye - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Skye
    Skye
    Participant
    November 5, 2020 at 13:58

    Hi,

    I wanted to simply add my URL to a facebook post this morning to help my local area while we are in lockdown and normal stores are closed.

    This is what happened…strange description and no image
    https://prnt.sc/vdxp51

    So I tried to fix.
    Using the facebook debugger I get this…
    https://prnt.sc/vdxrci

    – Is it possible to explicitly provide the image through xstore?
    – I understand from another recent post that I am unable to change the description in the theme, which I have already noted seems ridiculous as I have no way of changing that text in the account box!

    So I installed Yoast SEO as per your suggestion to previous similar threads. Updated the plug-in settings and home page settings as per plug-in instructions (free version)
    https://prnt.sc/vdxz5f
    https://prnt.sc/vdy6lu

    Using the facebook debugger I scraped the URL again and the description is updated but I still can not see the picture I have specified, the debugger is stating ‘Invalid Image Content Type’. It is just an image that I also use for my homepage logo. I have tried to use bigger and smaller images with the same result.
    https://prnt.sc/vdyb9n
    https://prnt.sc/vdyaus

    Could the theme be outputting a duplicate og image tag?

    Any ideas what may be causing this?
    Many thanks

    https://prnt.sc/vdy9y7

    10 Answers
    Avatar: Skye
    Skye
    Participant
    November 5, 2020 at 22:47

    I’m closing this thread as I believe I have found the root of the issue.

    In case anyone else is having the same problems I modified the htaccess file to allow files to be downloaded by twitter and facebook and it now works.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 6, 2020 at 11:30

    Hello,

    We are glad that you sorted out! We would be grateful if you provide an example of the code that you used in the .htaccess.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    November 9, 2020 at 16:16

    Can you please share the solution?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 9, 2020 at 19:18

    Hello, @MichaelB

    Do you have the same error with the image?

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    November 9, 2020 at 19:51

    Yep but I don’t want to use a plugin.

    I’d rather the above user just posts the solution.

    P.S. No need to respond to me 🙂

    If the user posts the solution then great. If not, then not the end of the world 😀

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2020 at 13:00

    Hi MichaelB,

    Ok. We will not close this topic, maybe you will get a reply.

    Regards

    Avatar: Skye
    Skye
    Participant
    November 18, 2020 at 15:48

    Sorry for misleading you MichaelB, I am still using a plug-in, the one recommended by 8theme Yoast, however even with the plug-in the pictures were not showing in facebook. Essentially they are being blocked, hence the change to the htaccess file.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 18, 2020 at 18:16

    Hello @Skye,

    Thank you for your explanation.

    Regards

    Avatar: BSW
    BSW
    Participant
    November 25, 2020 at 01:03

    Has this been updated and fixed in the most recent update?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 25, 2020 at 08:08

    Hello, @BSW

    Problem after using the SEO plugin mentioned by the user is not related to theme. It was server permissions. Read the answer of the topic creator.

    Regards

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