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Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) :

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

10yrswarranty

Participant

November 5, 2020 at 17:26

I am getting the following error when updating xstore plugin

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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Please, contact administrator
for this information.

#257997 Copied Theme version: 7.0.2

1 Answer

Olga Barlow

Support staff

November 5, 2020 at 18:17

Hello,

Go to XStore > deactivate theme and then activate it again using your purchase code.
After that follow the instructions and press the Check updates button https://xstore.helpscoutdocs.com/article/63-theme-update Update both: theme and XStore plugin.

Regards

#258011 Copied
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