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Sidebar is changed due to update - by gewoonbovenaan

This topic has 12 replies, 4 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

gewoonbovenaan

Participant

November 3, 2020 at 13:19

Hi updated the theme and somehow the sidebar is under the products. https://gyazo.com/a27c0e561f7536ceb56f204dda956898 while its correct when opening the shoppage in theme options https://gyazo.com/5b13ac3ad4999c533b256aaa73e1bcd1
any idea why?

Please, contact administrator
for this information.

#257518 Copied Theme version: 7.2 WooCommerce version: 4.6.1

11 Answers

gewoonbovenaan

Participant

November 3, 2020 at 16:10

Another issue that occured is that when clicking on mobile on the collapsing menu, it first collapses well. when u close it and reopen again it stucks. https://gyazo.com/4477b4bc3d145f22eca51c7de38334c4

#257537 Copied

Olga Barlow

Support staff

November 3, 2020 at 19:30

Hello,

Provide us with FTP access to your site to check the issue in more detail, please.

Regards

#257579 Copied

gewoonbovenaan

Participant

November 4, 2020 at 14:58

herewith

Please contact administrator
for this information.

#257746 Copied

Olga Barlow

Support staff

November 4, 2020 at 17:36

Hello,

Thank you. We have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#257790 Copied

Olga Barlow

Support staff

November 6, 2020 at 15:52

Hello,

Check now, please.

Regards

#258197 Copied

Gregor Ortega

Participant

November 9, 2020 at 11:33

I have the same issue. Can you say me what I have to change 🙂

#258586 Copied

Rose Tyler

Support staff

November 9, 2020 at 13:21

Hello Gregor_Ortega,

Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
Also, the fix will be added in the next theme update.

Regards

#258608 Copied

Gregor Ortega

Participant

November 9, 2020 at 13:28

Thanks a lot!

#258610 Copied

Rose Tyler

Support staff

November 9, 2020 at 13:31

You’re welcome!

Regards

#258612 Copied

gewoonbovenaan

Participant

November 10, 2020 at 13:37

You solved the first issue but this issue remains. can u please check? Another issue that occured is that when clicking on mobile on the collapsing menu, it first collapses well. when u close it and reopen again it stucks. https://gyazo.com/4477b4bc3d145f22eca51c7de38334c4

#258825 Copied

Rose Tyler

Support staff

November 10, 2020 at 13:50

Go to Plugins > disable and remove the XStore Core plugin. After that go to XStore > Plugin Installer > install XStore core again.

Regards

#258828 Copied
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