Forum Replies Created

Viewing 30 posts - 12,781 through 12,810 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 23:28

    Hello,

    Take our apologies for the inconvenience. Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 23:27

    Hello,

    Take our apologies for this inconvenience. Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 23:07

    Hello,

    Updated WPBakery plugin here https://www.vitemko.com/ and don’t see the issue with the home page.
    Could you, please, provide screenshot of the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 22:56

    Hello,

    1) Use the Multiple templates option (1) http://prntscr.com/vq4cbk to create product template depending on the category you need using conditions http://prntscr.com/vq4erb
    2) Do you mean you need to create posts?
    3) Use the Static Block to create notices. After that you’ll be able to use the Static Block shortcode to add it to the article (post or page content). Also, you can use the single product builder with the following layout http://prntscr.com/vq4cbk
    Use Additional custom block element (3) to show the static block that you can choose in the product settings http://prntscr.com/vq4fwh
    You can use HTML block (2) to add the banner above the breadcrumbs, different for the different product templates.

    Example of the product layout of the Gemmo category https://test.greennature.fr/product/macerat-bouleau-pubescent-30ml/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 19:26

    Hello,

    We have created custom header http://prntscr.com/vq15h4 and it works but we found that All archives select is reset once you change the header. So, we need some time to fix the mentioned problem. We think we need one more day to finish with this. Meanwhile, you can continue with editing the other content. Just don’t save Theme Options till I reply back.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 19:22

    Hello,

    Add the following code to Theme Options > Custom CSS

    .shop-filters, .filter-wrap, .term-description {
        background-color: #212121;
        padding: 15px;
    }
    .shop-filters {
        margin-top: 0;
        margin-bottom: 15px;
    }
    
    .filter-wrap, .term-description {
        margin-bottom: 0;
    }
    .term-description {
        margin: 0 15px;
    }
    .shop-filters .widget-title {
        border-color:#393939;
    }
    .select2-container--default .select2-selection--single, [data-mode="dark"] .select2.select2-container--default .select2-selection--single, .select2-search.select2-search--dropdown input[type="text"] {
        background-color: #212121;
    }
    @media only screen and (min-width:992px){
    .term-description {
        margin: 0 45px;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 18:49

    Hello,

    1) If you want to disable the loading effect go to Theme Options > Speed Optimization > Images > choose Default.

    2) WooCommerce plugin does not have additional options for this. You may try to look for third-party plugins to implement this.

    3) Provide us with WP Dashboard and FTP access to your site to check this issue and help to fix this.

    4) Could you provide us with the screenshot or gif of the stroke hover effect that you want to implement?

    5) Use the WooCommerce translation files to change the translation of the mentioned strings (Loco Translate > Plugins > WooCommerce)

    6) Product categories widget does not have option to exclude the category. You can implement this only by additional customization. Read this link https://wordpress.stackexchange.com/questions/192051/hide-specific-categories-from-category-widget for more on how to exclude specific categories from the widget.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 18:24

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 17:05

    Hello,

    Use the multiple headers option to create the header for your languages https://prnt.sc/vpyaqj and edit language header to show the menu you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 16:35

    Hello,

    Go to Loco Translate > Plugins > XStore core > translate plugin and check the frontend after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 16:32

    Hello,

    I have checked the site and don’t see problem with the header or product images https://gyazo.com/dfd487884b5856e9a02ab1549c50b451

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 16:05

    Hello,

    You need to increase SubstituteMaxLineLength https://www.8theme.com/topic/internal-server-error-2-2/#post-234594
    There is no that param on the screenshot you provided. So, contact your hosting provider to change that. Or do this by yourself if you have root access to your server like this user https://www.8theme.com/topic/internal-server-error-6/page/2/#post-261042

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 12:05

    Hello,

    Add the custom code below

    .order-review {
        background-color: #fff;
        color: #000;
    }
    .order-review > *, .order-review .cart_item .product-name, 
    .order-review .shop_table .amount,
    .order-review #shipping_method .amount,
    .order-review #shipping_method label,
    .order-review #payment .payment_methods label,
    .cart-order-details .order-review .shop_table .order-total th,
    .cart-order-details .shop_table .order-total .amount,
    .cart-order-details label, .cart-order-details a,
    .cart-order-details #payment .payment_methods input[type="radio"]:checked + label {
        color: #000;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:57

    Hello,

    Read this topic https://www.8theme.com/topic/internal-server-error-6/page/2/#post-260992 and follow the steps to fix the problem. You need to increase the server limits.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:54

    Hello,

    Provide us with the Wp Dashboard and FTP access to your site and we’ll try to help you with theme update. Also, if you use Cloudflare CDN then install the Cloudflare plugin and login to your account in plugin settings to allow us to flush the cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:52

    Hello,

    We’ll try to optimize the work of the Single product builder with the WPML in the future. Sorry that you faced inconvenience using this with the WPML.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:50

    Hello,

    In this case, try to go to WPML > String translator > Translate texts in admin screens > add the product_size_guide_img_et-desktop http://prntscr.com/vpqu6t and change the URL according to your languages.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:46

    Hello,

    Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:11

    Hello,

    I have checked your site http://prntscr.com/vppvzo Could you, please, explain what is broken there? The slider is the same as for the desktop version but minimized.

    We really want to help you but you need to provide more details and maybe screenshots for better understanding. Use the Lightshot screenshot tool to share the screenshot or mockup.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 11:08

    Hello,

    What logo size do you want to have?

    You can add the custom CSS to Theme Options > Custom CSS to limit the logo width

    .header1 .logo img {
        max-width: 200px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 10:59

    Hello,

    Take my big apologies for the delay in answering. Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:29

    Hello,

    Please update theme to version 7.1.3 and XStore core plugin to version 3.1.3, this issue was fixed in the latest update https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:25

    Hello,

    Do you use the global size guide option or individual option per product?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:23

    Hello,

    Do you mean that you use the Lookbook element to display products from specific category but it does not display products from that category?
    Could you please provide us with link to page where you use this element and temporary WP Dashboard access to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:20

    Hello,

    You are welcome.

    I have added custom code to Theme Options > Custom CSS. Update won’t affect this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:18

    Hello,

    Go to Theme Options > Styling > change the border colour of the Light buttons to red. Save settings, clear cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:15

    Hello,

    Go to XStore > custom font > remove the font and upload it again. After that go to Theme Options > Typography and reselect your font. Save settings, clear cache.

    If it does not help then provide us with WP Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:12

    Hello,

    You need to deactivate and reactivate theme after migration to the new domain if you change it. If you just change the server, not domain, reactivation is not required.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:10

    Hello,

    Also only by additional customisation. Submit request to customisation team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2020 at 08:08

    Hello, @BSW

    Problem after using the SEO plugin mentioned by the user is not related to theme. It was server permissions. Read the answer of the topic creator.

    Regards

  • 1 2 3 426 427 428 1,012 1,013 1,014
    Viewing 12,810 results - 12,781 through 12,810 (of 30,391 total)
Viewing 30 posts - 12,781 through 12,810 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.