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Viewing 30 posts - 10,591 through 10,620 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 20:32

    Hello,

    At this moment I see that you changed color to black https://gyazo.com/2994b8f3ff3c97740a55a0cd487daa09 and any problem with this. keep in mind that style changes you do are in css file, you use the CDN cache, so to apply changes you need to clear CDN cache once you closed the customizer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 20:19

    Hello,

    Allow access to your video, please. We sent request. Because dropmefiles.com link expired and I don’t understand the issue you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 20:07

    Hello,

    As I can see from the WooCommerce logs you reached the PHP memory limit https://gyazo.com/226901e3e83742b424638cdecaf1440d
    So, try to increase the memory limit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 20:02

    Hello,

    What about FTP access and server error logs?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:57

    Hello,

    Provide us with WP Dashboard access, please. It looks that something is wrong with your permalinks settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:55

    Hello,

    I have uploaded the future version to fix the issue with the single product.
    Search icon is white because it inherits the main header color and you set the main header color to white. I changed the main header color and it’s ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:36

    Hello,

    Great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:36

    Hello,

    I see 6 slides https://gyazo.com/cabcb1f483ca875a4d45bbd5efd0c33a and all of them have the bg image https://gyazo.com/e7ffe3e946c5974c8015f4f037a5876e
    So, which one does not work?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:30

    Hello,

    You can find etheme_cart_items fundtion in the xstore/framework/woo.php copy this function to child theme and edit it according to your needs to change mini-cart content.
    If you need help with additional customization you can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:19

    Hello,

    That’s strange. Could you, please, provide us with access to your support account. We’ll check why you don’t have access to this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:16

    Hello,

    1) Enable Elementor page builder for the Static blocks in the Elementor settings https://www.8theme.com/documentation/xstore/support/static-blocks/
    After that, you can edit mega menu content using Elementor. Also, you can watch this video tutorial https://youtu.be/f07MBdnFPfk but use Elementor instead of the WPBakery page builder.

    2) What exactly do you want to implement? All the available options for the Shop page to change layout you can find in Theme Options > WooCommerce > Shop and Shop elements. For example to enable sidebar on the shop page go to Theme Options > WooCommerce > Shop > shop page layout and enabled sidebar option not just for the product categories but also for the shop page.

    3) If you enabled YITH Wishlist plugin then wishlist appears on the single product https://prnt.sc/zmqp5t
    Change the icon settings according to docs https://www.8theme.com/documentation/xstore/plugins/wishlist/

    4) You can manage what filters to show in the sidebar from Appearance > Widgets > shop sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:07

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 19:00

    Hello,

    You provided link to the WPBakery demo but you installed the Elementor demo. Elementor demo https://xstore.8theme.com/elementor/demos/plumbing/ does not have such element and row with tooltips, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 18:44

    Hello,

    Could you, please, translate the error to English? We don’t speak your language.
    Did you add Valid OAuth redirect URI ? It should be https://www.mallflorist.com/my-account//facebook/int_callback/
    https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 18:34

    Hello,

    I see those pages there https://prnt.sc/zmmkkr
    Ok. we’ll be waiting for your video.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 18:30

    Hello,

    Provide us with FTP access to your site, please. It looks that at this moment you can edit shop page using Safe mode only because of js error. We need FTP to find out what gives that error. Anyway, I hope you understand that you’ll be able just to add content before products editing the shop page. You won’t be able to edit its layout. If you want to edit shop page layout using elementor follow the docs https://elementor.com/help/creating-a-woocommerce-archive-template/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 18:12

    Hello,

    Looks the problem was caused by styles generated using File generator. I have generated them again and buttons styles look the following way https://prnt.sc/zmk9lx Is it ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 17:55

    Hello,

    You can use single product builder and multiple templates option to create one template for the sofa category and another one for the chairs. If you provide us with WP Dashboard access to your site I could create you an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 17:50

    Hello,

    Could you, please, downgrade PHP version to 7.4 instead of using PHP 8.0. Our theme does fully not support PHP 8.0. Reply back once you downgrade PHP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 17:28

    Hello,

    Problem with text on your slider caused by responsive values that you set for the slider title and subtitle https://prnt.sc/zme0kb . Either set smaller value https://prnt.sc/zme9t3 or choose px in units drop-down.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 17:04

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 16:05

    Hello,

    Provide us with WP Dashboard, FTP access to your site and also server error logs. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 16:03

    Hello,

    Do you use email builder (XStore feature) or default WooCommerce email templates?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 16:02

    Hello,

    Check again, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 15:51

    Hello,

    Do you mean that you translated child theme but that text is still without translation?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 15:42

    Hello,

    1) Could you provide screenshots? Use Lightshot screenshot or Gyazo tool to share screenshots of the template you edit using Backend editor and can’t save. We need to understand what WPBakery template and element give you the problem. Because I can’t replicate the problem.

    2) Click on All languages and I see all the pages you have https://prnt.sc/zm3jun If you click on En lang you’ll see only EN pages, if you check the Shqip you’ll see pages for that lang.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 15:30

    Hello,

    1) go to Theme Options > Header builder > edit the search element and change texts https://prnt.sc/zlzddq

    2) Contact Polylang author to find out why they don’t load translation for the mini-cart, as I can see it does not work even with the default theme https://prnt.sc/zm15f3
    We found the following answer from the Mailchimp author about the translation of their form using Polylang https://wordpress.org/support/topic/polylang-and-mailchimp-for-wordpress/ So, ask the Polylang authors if they have any other solution for this.

    3) Contact Polylang support about the translation of the WooCommerce pages and products. I suppose you need an additional plugin for this https://polylang.pro/downloads/polylang-for-woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 14:59

    Hello,

    1) Give our admin user permissions to check themes, plugins https://prnt.sc/zlyvhk
    2) Provide us with FTP access to your site.
    3) I see 500 error in the console https://prnt.sc/zlyy3e Could you, please, provide us with server error logs to find out what error you haev an help you to fix that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 14:49

    Hello,

    You used Files generator but did not enable the styles for the Elementor elements, single product, shop pages etc https://prnt.sc/zlwvjj It caused the issue. I enabled styles, generated the file and banners are ok. Check banners and whole the site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 13:42

    Hello,

    Pot file updated. Translate the necessary strings.

    Regards

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Viewing 30 posts - 10,591 through 10,620 (of 30,337 total)
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