This topic has 8 replies, 4 voices, and was last updated 3 years ago ago by Muhammad Zaki
Hello! Thank you for this amazing theme, however, I can’t make it to work with Elementor PRO, I can’t use the Elementor menu, it stays loading forever. The problem seems to be Xstore Core plugin, when I disable this plugin everything works fine.
Can you fix it please? thanks
Thanks for using our theme.
What exactly is allowed by Elementor Pro but can’t be done when our theme is activated?
Provide some screenshots for a better understanding of your request.
The Elementor Menu stays on loading forever (see screenshot)
When both Elementor Pro and XStore Core Plugins are activated.
Please send us your website URL and temporary wp-admin access and If assistance needed from our side, provide FTP access also.
Here are the login info:
1) Give our admin user permissions to check themes, plugins https://prnt.sc/zlyvhk
2) Provide us with FTP access to your site.
3) I see 500 error in the console https://prnt.sc/zlyy3e Could you, please, provide us with server error logs to find out what error you haev an help you to fix that?
Hello, sent you the details
Thanks for sharing wp-admin details but I am sorry FTP does not work. Can you please check if it works for you?
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