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Viewing 30 posts - 10,621 through 10,650 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 15:30

    Hello,

    1) go to Theme Options > Header builder > edit the search element and change texts https://prnt.sc/zlzddq

    2) Contact Polylang author to find out why they don’t load translation for the mini-cart, as I can see it does not work even with the default theme https://prnt.sc/zm15f3
    We found the following answer from the Mailchimp author about the translation of their form using Polylang https://wordpress.org/support/topic/polylang-and-mailchimp-for-wordpress/ So, ask the Polylang authors if they have any other solution for this.

    3) Contact Polylang support about the translation of the WooCommerce pages and products. I suppose you need an additional plugin for this https://polylang.pro/downloads/polylang-for-woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 14:59

    Hello,

    1) Give our admin user permissions to check themes, plugins https://prnt.sc/zlyvhk
    2) Provide us with FTP access to your site.
    3) I see 500 error in the console https://prnt.sc/zlyy3e Could you, please, provide us with server error logs to find out what error you haev an help you to fix that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 14:49

    Hello,

    You used Files generator but did not enable the styles for the Elementor elements, single product, shop pages etc https://prnt.sc/zlwvjj It caused the issue. I enabled styles, generated the file and banners are ok. Check banners and whole the site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 13:42

    Hello,

    Pot file updated. Translate the necessary strings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 13:28

    Hello,

    Take my apologies for the delay. We are working on your issue and I hope we’ll find the solution within the next 2-3 days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 13:27

    Hello,

    Desktop – https://prnt.sc/zlnuai
    Mobile – https://prnt.sc/zlnw4j
    So, don’t see the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 12:27

    Hello,

    Add the below code to Theme Options > Custom CSS

    .type-color:after,
      .type-image:after,
      .sten-li-disabled:after {
        display: block !important;
      }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 12:18

    Hello,

    Take our apologies for the delay. Support member that worked on weekend needed the help of developers to give you the correct answer.

    Also, it would be better to post question by question to avoid misunderstanding when a lot of questions posted within one topic.

    1) We don’t option to display brands in columns. It’s possible to implement with additional customization if you have CSS skills. Or you can submit customization request here.

    2) It’s because of the brands’ transient cache. We’ll add option to clear that cache in the next update (in WooCommerce -> Status -> Tools). If you provide us with FTP access to your site we’ll be able to upload the pre-release archive to clear the cache

    3) Because brand filter widget does not have option to choose the display type like Brands list option has for example. I have passed request to our developers to add such type for the filter widget in the next updates.

    4) By default we have only one Banner area for the shop page in our theme. You can create additional widget area https://smallenvelop.com/create-widget-area-in-wordpress-theme/ and edit archive-product.php to show it on the shop page. Use XStore child theme to implement this customization.

    5) Brands carousel is just list of brands, it’s not the filter widget in the meaning of the filter option.

    6) You set 300x300px for your images. But how the system could crop image to 300px height if original image is only 234px height at all?
    So, images that you use should be at least 300x300px width/height.
    Or you can disable crop option and add the below code to Theme Options > Custo CSS to limit heigh and make grid look better

    .content-product .product-content-image img {
        width: auto;
        height: auto;
        max-height: 230px;
    }

    7) There is no such option, so follow the 4) and create your own custom widget area where display the brands filter

    8) I don’t see problem with the All departments menu if you choose the menu you want to show there. If you don’t want to show All departments element at all then edit connection blow and remove the element

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 11:34

    Hello,

    1) Don’t use author directory because you will lose your translation after theme update, use System directory https://prnt.sc/zl7abi It’s mentioned in theme documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    2) You used the wrong lang xstore-de_DE_formal.po instead of xstore-de_DE.po
    3) Translate the mentioned strings https://prnt.sc/zl7pb7 and check frontend again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 11:03

    Hello,

    What about screenshot of the wrong image? You can use Lightshot screenshot tool to share the screenshot.
    Are you talking about single product gallery image or about slider on the home page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 10:57

    Hello,

    Do you use the multiple headers option? https://prnt.sc/zl5tau
    If yes then make sure that you made your changes for both headers: home page header and other header that you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 10:50

    Hello,

    What about password?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 10:49

    Hello,

    Text about coupons is just a demo text. If you want to implement the discount coupon using mail chimp you can install an additional plugin https://wordpress.org/plugins/woo-mailchimp-newsletter-discount/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2021 at 10:09

    Hello,

    Take our apologies for the delay in answering due to the weekend.
    Check the single product now https://guidemebhai.com/product/healthon-26-inch-big-wheels-hardtail-mountain-bikemountain-bikesmen-women-bicycleoverdrive-aluminum-frame-trail-mountain-bike-bwm-3-spokeblack-white/

    I checked the brand link and don’t see issue with this https://prnt.sc/zkzpup

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 23:17

    Hello,

    Keep this option of Elementor settings disabled https://prnt.sc/z9jvtt
    Check the gallery now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 23:13

    Hello,

    Follow the documentation and translate theme https://prnt.sc/z9jl1r and WooPress Core plugin https://prnt.sc/z9jmba https://8theme.com/demo/docs/woopress/Theme_Translation/Base_Theme_Translation.html

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 23:06

    Hello,

    PHP max input vars limit is 1000 https://prnt.sc/z9islg Contact your hosting provider to change it to 3000 (Apache restart is required after changes) and then try to same the mega menu again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 23:04

    Hello,

    Could you, please, provide us with WP Dashboard access to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 23:02

    Hello,

    Provide us with FTP access. We need to check the issue with the translation in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 22:51

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 22:50

    Hello,

    Could you, please, provide us with WP Dashboard access to check the settings you have and help?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 22:00

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 21:58

    Hello,

    Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 21:18

    Hello,

    We don’t speak your language, so write in English next time.
    Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 21:15

    Hello,

    We don’t have default layout screen because the layout that you sent is created without single product builder https://prnt.sc/z976hj

    What section do you want to add to the layout that you have on your site at this moment?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 21:12

    Hello,

    We use header builder to create header and you choose the menu by yourself in the Menu element settings. To create header for the other language use the Multiple headers option and conditions to show the header for the other lang, choose different menus for different headers. Watch video tutorial https://youtu.be/BpeXfzNwkOc
    Let me know if you still need help with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 20:57

    Hello,

    1) Some translations were marked as Fuzzy https://prnt.sc/z94krc
    2) Some translations are just missing
    3) You did not create the translation for the XStore core plugin
    https://prnt.sc/z94frj I created translation. So, translate the necessary strings, for example https://prnt.sc/z95d63
    4) Edit sidebar widgets static block to change content https://prnt.sc/z954os and sidebar widget https://prnt.sc/z959rm
    I checked translations and it works if you translate texts.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 20:46

    Hello,

    Add also the below code in addition

    .woocommerce-mini-cart.product_list_widget .variation dt {
        display: block;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 20:39

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 20:35

    Hello,

    I don’t see the problem with the images on the mentioned product any more https://prnt.sc/z9343g. Did you remove the plugin?

    Regards

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Viewing 30 posts - 10,621 through 10,650 (of 30,391 total)
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