Dropdown menu on click - by Stefano - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Stefano
    Stefano
    Participant
    February 9, 2021 at 12:10

    Hi,

    for our site we have chosen to use the dropdown of the main menu on the click and not on the hover because in my opinion it is really frustrating as behavior.

    But I noticed a couple of problems, once the menu is open, it does not close automatically when the mouse exits the dropdown focus, much less if you open another dropdown or interact with the site.

    http://somup.com/crnQXjD1EM

    It is very uncomfortable and confusing. Is it not possible to add a close menu button or have the menu close automatically if you move from the focus? How would it happen if it were set to open on hover?

    Thank you

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2021 at 15:38

    Hello,

    Please submit your request here – https://www.8theme.com/taskboard/
    Thanks in advance.

    Regards

    Avatar: Stefano
    Stefano
    Participant
    February 9, 2021 at 16:22

    Sorry,

    it’s a 404 page 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2021 at 16:24
    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 17:20

    Dear,

    surely I will be a donkey 🙂 but on the page you indicated I can’t find the link to request new features

    https://prnt.sc/zmem7z

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 15, 2021 at 19:19

    Hello,

    That’s strange. Could you, please, provide us with access to your support account. We’ll check why you don’t have access to this.

    Regards

    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:26

    Sure

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:39

    Hi,

    among other things, now I noticed that after updating the theme to the new version, the dropdown menu on the click and not on the mouse over does not work anymore 🙂

    To be clear, however, what I think should be added to the dropdown, is the X button that you put in the full width search dropdown

    https://prnt.sc/zpg2xg

    http://somup.com/crnDjgDYV7

    thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 17, 2021 at 14:57

    Hello,

    I can’t log in to your 8theme account using these credentials https://prnt.sc/zuz22m

    Provide me the correct link to your site and WP Dashboard access to allow me to check the issue with the drop-down.

    Regards

    Avatar: Stefano
    Stefano
    Participant
    February 23, 2021 at 13:52

    Sure,

    the dropdown menu I noticed that it does not work if I activate the full widht search, if I leave the classic it works instead.

    The fact remains, however, that when you open the dropdown on the click, then there is no button to close it and honestly it is a bit confusing as to use. You risk opening several menus on top of each other.

    Wouldn’t it be more correct to add a CLOSE button rather than if you open another menu or remove the focus of the mouse from the dropdown, it closes automatically?

    thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 24, 2021 at 10:20

    Hello,

    Provide us with FTP access to your site to check the issue in more detail.

    Regards

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