Hello,
Check the mentioned post now. Choose only child category in the post settings, don’t check the parent category. Then you’ll have in breadcrumbs both: parent and child. In case you choose both then you’ll get the parent category only.
Regards
Hello,
Check the mentioned post now. Choose only child category in the post settings, don’t check the parent category. Then you’ll have in breadcrumbs both: parent and child. In case you choose both then you’ll get the parent category only.
Regards
Hello,
I have enabled product excerpt in theme settings https://prnt.sc/Y3BnAvMSy55S
Check now.
Regards
Hello,
Check now, please.
Regards
Hello,
Make sure that you translated both XStore theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and that your translation files are up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Regards
Hello,
There is no special option for this, unfortunately. What colors do you want to use there: bg color, text color, active text color? Let me know and we’ll give you custom code to style them.
Regards
Hello,
Dashboard access does not work https://prnt.sc/_03TKxzMj4-S
Also, you did not provide a video of the cache issue. We need that to understand what you change and what changes are still missing.
Regards
Hello,
Follow the docs please https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Let me know if you still have a problem with translation after that.
Regards
Hello,
Provide us with a video of the issue, please. Because I don’t see the Quick view button for the products on the mobile devices.
Anyway, if you don’t like the off-canvas type for the QV you can change the type in Theme Options > WooCommerce > Shop Elements > Quick View > Quick View Type > choose the popup type.
Regards
Hello,
Thank you. Access is ok. We have passed your issue to our developers.
Regards
Hello,
Ok. But do you get these emails once you disable the email builder? I want to clarify this moment.
Regards
Hello,
What resolution does your laptop have?
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Hello,
If your product has only 1 on stock or if you enabled the Sold individually option then q-ty won’t appear. So, check these moments. If you have more than 1 product on stock and did not enable the Sold individually option but still have the mentioned issue then provide us with WP Dashboard access to check the issue in more detail.
Regards
Hello,
1) We can’t log in to your Dashboard https://prnt.sc/2_jG-Y95VTJd
2) I don’t see issues with the slider https://gyazo.com/c76653177628a1a1095aa70e63b84349 Provide screenshot of the issue for a better understanding.
Regards
Hello,
To disable the sidebar on the shop/product categories go to Theme Options > WooCommerce > Shop > Shop Layout > Sidear position > Without.
There is no option to disable the sidebar for the shop page/ some categories and still keep it for some of them.
Regards
Hello,
Take my apologies for the delay in answering.
We gave you refund https://prnt.sc/b0ZYWqT3n6a8
Regards
Hello,
Could you, please, enable the Storefront theme (default WooCommerce theme), add the filter by attribute widgets to the sidebar, and test if you have the same issue with the filtering when the Storefront theme is enabled. Provide us with the screenshot or video of how it works with the default theme.
Regards
Hello,
Please, make the video once you get the problem again. We can’t tell you the reason of the issue if we don’t see the issue.
Regards
Hello,
We’ll include the fix for the Android in the next update and we’ll try to find the solution for the iOS.
Regards
Hello,
Ok, sure. We can update the theme on Tuesday. Is it ok for you?
Regards
Hello,
Seems this is a compatibility issue with YITH WooCommerce Product Add-ons & Extra Options Premium plugin. Provide us with FTP access to your site. We’ll check this issue in more detail.
Regards
Hello,
If you get a 500 error in the browser then should be some error in the server error log. Contact your hosting provider to get more information about that. They should be able to guide you and tell you what happens. I suppose that you reach some server limit and it caused the problem.
Regards
Hello,
1) I made that in 2 columns. Is that ok for you? Or do you want 1 full-width column?
2) Done.
3) Go to Loco translate > Themes / Plugins > finish translation XStore theme / Xstore core plugin.
Regards
Hello,
Take our apologies for the delay in answering.
1) We don’t have the option for that globally. You need to set the sale price, and sale price schedule and enable a countdown if you want to show that in every product. There is no other way to show that.
2) Go to Theme Options > WooCommerce > Shop Elements > Sale & Out of Stock > edit Sale Label Size (widthxheight). Provide us with link to your product with the sale price to check why it’s too long.
Regards
Hello,
Not at all. We have a lot of requests these days, so it may take some time. Sorry for this delay.
Regards
Hello,
You are welcome.
Regards
Hello,
Provide us with link to a page that displays the error, please.
Regards
Hello,
1) Check now.
2) I see.
Regards
Hello,
Take my apologies for the delay in answering.
So, as I understand no matter if the builder is enabled or disabled you get just this type of email https://prnt.sc/Xd8cHzIERztB but with a different design, right?
Regards
Hello,
That type of menu (posts mega menu) works for the posts categories. Is that ok for you? Do you want to make that for posts or for something else?
Do you use Elementor page builder as the main page builder on your site?
Regards
Hello,
Yes, you are right. Unfortunately, Safari ignores the code and styles that are suitable for Android browsers. We’ll be looking for a solution for this if the system suits you well when you checked that in the Android browser.
Regards