This topic has 28 replies, 3 voices, and was last updated 1 year, 11 months ago ago by Olga Barlow
The property list does not refresh in the amp version of the site. Specifically, my case is that I have the color and size of my clothes, and for example, a white T-shirt is not XL, but if I choose white, I still see XL in the list. The same in the opposite case. When choosing the XL size, I should not have a white color, but it is visible in the list. The PC version works properly, the AMP version has this error. In the background, however, the data is loaded correctly, because I can not order such a product, which is correct because it does not exist, but the property is visible. Thank you for your help
Hello,
Thanks for using our theme and for contacting us.
Have you cleared cache of your mobile browser?
This is how it works, it is limited by amp requirements. I’ve passed your request to our developers – maybe they will improve it in the next update.
Regards
Hello,
Yes, everything is cleared. As you can see, on the pic1. the default colors are 3 and sizes of that t-shirt are 6. For the first color (white),it supposed to be 5 sizes, that means , everything except size of XL. PC version is perfect, As you can see on the pic2, when i choose the white color, immediately size of XL disappears. That’s correct, ’cause for that color, physically we dont have that size. But problem appears when i’ll open this product on the mobile through amp version of web. On the pic3, you can see that when i chose the white color, the list of sizes shows size of XL, i mean, it shows everything. It doesnt react to previous option of product. The truth is i cannot buy it this shirt with XL size, theme show the message that i have to choose option of product, so, on the background, the processing of data is good, but the result doesnt affect the frontend. So it’s about re-rendering the list of options. Thank You
Hello,
Because the AMP version uses a minimum of the scripts and there is no check of the variation availability from the start as the desktop version does.
Provide us with WP Dashboard and FTP access to your site. We’ll check if we could improve this.
Regards
Ok, I already change language to english for you. Thank You
Hello,
Thanks for the reply. Provide temporary FTP access, please. If you don’t know what is FTP then contact your hosting provider. They will give you access.
Regards
Yes, send it as a PM.
Hello,
I passed your issue to our developers. I’ll inform you once they find the solution.
Regards
Ok, thank You
Hello,
Our technicians will continue to work on it after the weekend. Please be patient.
Regards
Hello, it’s gonna be almost 3 weeks since u wrote me the last status of the process, so Can u tell me, At what stage is my request being settled? Do you know how long it will take? Approximately. Thank You for your working on it.
Hello,
Unfortunately, the problem is more complicated than we expected. Sorry for this but we need more time.
Regards
Hello, i got message, that u developed new version of theme, so did you implement filtering function to AMP version of it or still working on it? Thank You
Hello,
We tried to do that but currently, it can be done only via bad code practice, unfortunately, which we don’t want to do. So, this task is still under development. We’ll inform you once we find a good solution for the mentioned issue.
Regards
Hello, I understand. I bought three more of your templates, because the xstore template is really very good and i love it, however, I would like you to give priority to the development of this function, because it is really necessary for the amp version of the e-shop. I hope that the development will not take long, because clients are already asking me. I’ll wait to let me know. Thank you so much.
Best regards
Hello,
We’ll finish this by the end of April. I’ll contact you once we finish.
Regards
Hello,
We have made some improvements of the AMP version. Check the variable products on your site if that suits your needs.
Regards
Hello,
for now i use x store core 4.1.3 and amp version of 1.0.2. Still i can see all sizes of t-shirt for example. Which version you integrated improvements to? Thank You
Hello,
We uploaded changes for you on https://ceska***lka.cz , so check the result , please.
Provide URL of product with all variations, you have mentioned.
Regards
OK, but i recovered ftp of website 2 days ago because i got backdoor virus. So i didnt know u make a fix just for me, thats why maybe i lost ur fix during recovering. For example T shirt with White color (bila) doesnt have size of XL or color Red (cervena) doesnt have XXL size.
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