Hello,
Are you talking about this button https://prnt.sc/136aaxp ? You can translate it using XStore core plugin translation. Check now.
Regards
Hello,
Are you talking about this button https://prnt.sc/136aaxp ? You can translate it using XStore core plugin translation. Check now.
Regards
Hello,
Our theme does not have any compression system for the images. WordPress generates images. But image on the home page does not look blurry https://prnt.sc/13695he
Maybe the bottom one, but if I open image itself I see the same /wp-content/uploads/2021/05/Jennifer-Nchanted-7-2ss.jpg
To avoid stretching of the product images on the shop page add the below code to Theme Options > Custom CSS
.content-product .product-content-image img {
width: auto;
}
Regards
Hello,
1) Issue is related to Dokan plugin styles (dokan-pro/modules/subscription/assets/css/style.min.css), not to theme styles.
I added the below code to Theme Options > Custom CSS to display it better
.dokan-subscription-content .pack_content_wrapper .product_pack_item .pack_price {
display: flex;
flex-direction: column;
justify-content: center;
align-items: center;
padding: 5px;
line-height: 1.3;
left: auto;
}
Anyway, I would recommend you to contact Dokan plugin support and ask them to fix the issue globally.
2) Contact Dokan plugin support and ask if they have any design layouts for the Subscription plans or any additional plugins to style that. Because it’s not related to theme but to Dokan Pro plugin.
2) c) It would better to choose one of these builders and because using of 2 page builders at the same time slows down the site and may cause another compatibility issues between plugins.
Regards
Hello,
1) Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.
2) Why don’t you think that it’s not working? I see that masonry works fine https://prnt.sc/135wb0l
3) Keep in mind that you can upload variation image while creating variations and it will appear instead of the featured image once you choose your variation, for example https://gyazo.com/8b1dc2f07801d25d9b0d7405403a9d6d
Regards
Hello,
sorry I can’t update from staging at the moment, too many changes ongoing.
Ok, take your time. If you use child theme on the production site you should not face issues with theme and XStore core plugin update. But backup is required in any case.
https://prnt.sc/134tfe5 Warning appears in Mailin plugin file, so contact plugin author. This plugin does not come bundled with our theme.
Regards
Hello,
Oh, take our apologies for that!
Maybe it would be better to create staging site (full copy of the production site) and let our developers to work on the staging site. What do you think? Once we find the reason of the issue we’ll move the updated code to the production site.
Regards
Hello,
Try to remove XStore core plugin and install it again. Check if you could show products by category after that. If not then we need WP Dashboard and FTP access to your site to check the issue in more detail.
Regards
Hello, @Remi Manguin
Provide us with FTP access to your site, please. We’ll check in more detail why the date does not appear in the meta block.
Regards
Hello,
I checked your header and don’t see issues https://prnt.sc/135sajt https://prnt.sc/135sca5
Regards
Hello,
I set permalinks settings to Post name https://prnt.sc/135ryih
And status is authorized https://prnt.sc/135rxc1
Regards
Hello,
You can disable Lazy loading for the Product element in the element settings while editing your home page https://prnt.sc/135r7hc . But it would be better to speed up the server response time because if you use Lazy loading (we use Ajax requests to get products in this case) then it takes too long to get a response https://prnt.sc/135racn
Regards
Hello,
Add the below code to Theme Options > Custom CSS
#payment .payment_methods li {
display: flex;
flex-wrap: wrap;
}
#payment .payment_methods label {
width: auto;
}
#payment .payment_methods input[type="radio"] {
top: 8px;
}
Let me know if it helps.
Regards
Hello,
Yes, you can install Cookie notice plugin from XStore > Plugin Installer.
Regards
Hello,
We limit the number of items to avoid overuse of resources and slowing down the page.
Regards
Hello,
Sorry but link that you provided does not work https://prnt.sc/134j94d
I suppose you use some hide login plugin or something. What is the correct link to the login form?
Regards
Hello,
Contact Envato support about this. From the author side, we can just decline or approve the refund.
Regards
Hello,
Check now. We were able to improve speed results a little bit.
Before – https://gtmetrix.com/reports/lamoz.net/a5mIPMuk/
After – https://gtmetrix.com/reports/lamoz.net/XMwXFLuw/
Regards
Hello,
Provide us with WP Dashboard access, please. We’ll check and help you.
Regards
Hello,
Refund given.
Regards
Hello,
Sorry but don’t understand what “back button” you want to add. Could you, please, provide screenshot for better understanding and explain in more detail what that button should do?
Regards
Hello,
That text comes from Creative Mail by Constant Contact plugin. So, translate plugin. If it does not work then contact plugin author.
Regards
Hello,
You are welcome.
Regards
Hello,
Use translation files to change that text but instead of translation to another language create translation to your language and use the necessary text as the translation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Change the mentioned text in both theme and XStore core plugin translation files.
Regards
Hello,
Could you, please, provide us with link to the page where you have these blocks to check them in more detail?
Regards
Hello,
Our developers are studying your issue. They have not found the reason yet. But they are working.
Regards
Hello,
I logged in to your Dashboard using the credentials that you provided before and made the necessary changes. Don’t worry about that anymore.
Regards
Hello,
1) Go to Theme Options > Header builder > All departments > Dropdown Content Zoom
2)
How to change the colour of header.
Do you mean color of the whole header or All departments only?
Watch the header builder video tutorials to get more information about that https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Regards
Hello,
You are welcome.
Go to Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content > disable this option.
Regards
Hello,
WooCommerce does not have a tracking number by default as I know. Do you use third-party plugin to implement that?
Regards