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XStore – How to display post date in post meta data on single posts

This topic has 26 replies, 4 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Robert

Participant

January 14, 2021 at 21:33

Hello

This may be easy, but I can’t find the option in XStore to ensure all news posts display the post date with the Post metadata.

If anyone is posting either news items or instructional posts, then the post date is probably the most important of the metadata, as it shows when it was posted and this would indicate when a piece of information is out of date.

I checked in theme options > Blog > Display Title/Meta On Single Post > ON

But the date is not shown on the singe post. Please advise?

At the moment the post metadata displayed includes Post author, number of views and number of comments. I would like to also include this metadata below:

Posted On January 9th, 2021 – Posted In {category}

#268473 Copied Theme version: 7.2.2

25 Answers

Olga Barlow

Support staff

January 15, 2021 at 12:55

Hello,

Provide us with link to your post and WP Dashboard access, please. We need to check the type of post that you use and other blog settings to reproduce the issue on our test installations.

Regards

#268542 Copied

Remi Manguin

Participant

May 19, 2021 at 17:46

Hello,

I have the same exact question. I want to include the post date on the single post page but I can’t find any option (and I’m not very familiar with php)
Can you please help me ?

Please contact administrator
for this information.

#288240 Copied

Olga Barlow

Support staff

May 20, 2021 at 09:33

Hello, @Remi Manguin

Provide us with FTP access to your site, please. We’ll check in more detail why the date does not appear in the meta block.

Regards

#288291 Copied

Remi Manguin

Participant

May 31, 2021 at 18:44

Ok. Here it is

Please contact administrator
for this information.

#289491 Copied

Olga Barlow

Support staff

June 2, 2021 at 07:52

Hello, @Remi Manguin

FTP access is incorrect https://gyazo.com/8245f158359632d32fa1f506b16e6a86
Provide correct access, please.

Regards

#289610 Copied

Robert

Participant

August 24, 2021 at 23:18

Hello Olga

Sorry for the delay. The site was offline for a long time as it was put on a back-burner.

Please see the private content area for login credentials.

Best
Robert

Please contact administrator
for this information.

#299841 Copied

Rose Tyler

Support staff

August 25, 2021 at 08:09

Hello @Themadguru,

When you select such blog layout https://gyazo.com/efcb3902324104fc678e9530cfd22149 , the post date is displayed here – https://gyazo.com/f8c015bb4dfb3be84cddafc04ad4db8a You can change the Blog layout via Theme Options > Blog > Blog layout.
If you do not want to change the layout, submit a request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.

Regards

#299861 Copied

Robert

Participant

August 25, 2021 at 08:46

Hello Rose

At the moment, the customizer is not working on that site. I reported this in another support ticket and it is being worked on by your development team.

I am not talking about the Blog page layout, but the single blog post page where some of the meta is missing, specifically the date. It appears by default without XStore. XStore’s blog layout should not be removing this piece of information for readers, since it’s the most important part of post meta data. It shows the reader is a post is recent or out of date. Changing the Blog page layout should not remove it for single blog posts. XStore has not made this a choice for us.

Robert

#299871 Copied

Rose Tyler

Support staff

August 25, 2021 at 15:19

Hello,

1/ Could you provide the URL of that ticket?
2/ I think you are right. I will let you know once get an answer from our technicians team.

Regards

#299971 Copied

Robert

Participant

August 25, 2021 at 15:22

Hi Rose

The other ticket is here:

https://www.8theme.com/topic/xstore-getting-conflict-with-etcore-and-third-party-plugin-same-issue/

Thanks
Robert

#299973 Copied

Remi Manguin

Participant

August 26, 2021 at 13:41

@Olga Barlow

Sorry but after re-checking, I don’t find what’s wrong.
The screen capture you sent me shows up to 14 hidden characters on the password but the password should be 12 characters long. I just tested login again on Filezilla with my informations and It worked.

Can you please retry ? (I wrote you the informations again in private)

Please contact administrator
for this information.

#300075 Copied

Rose Tyler

Support staff

August 30, 2021 at 16:16

Hello @Themadguru,

Check now – https://prnt.sc/1qt7yf3
child-theme/functions.php (http://prntscr.com/1qt7zdl)

Regards

#300552 Copied

Rose Tyler

Support staff

August 30, 2021 at 16:17

Hello Remi Manguin,

Fixed. We can’t log in to your Dashboard, make sure that https://prnt.sc/1qt6w3q is On.

Regards

#300553 Copied

Robert

Participant

August 30, 2021 at 16:23

Hello Rose

Thank you very much and thank you to the dev team.

I notice that the fix has been applied to only the child theme and the main theme has not been fixed. Will the main theme be fixed? Has it been acknowledged that this is a fault in the main theme?

I have approximately 9 XStore licenses. Will this fix be applied to the next XStore update? I think one or two other of my sites are affected, but they can wait for the update.

Robert

#300555 Copied

Rose Tyler

Support staff

August 31, 2021 at 08:13

Hello,

You’re welcome!
Yes, the date will be shown on post page after the next update. Via the child theme the category was added.

Regards

#300591 Copied

Remi Manguin

Participant

August 31, 2021 at 14:54

Thank you @Rose ! 🙂 Date seems to show now, from the update maybe ? I hid it first by CSS when the date wasn’t there yet and I just changed it now and I can see the date.
Sorry for the login issues. I really don’t know what’s going on with this. I’ll try to find out.
Thank you again for your help.

#300694 Copied

Rose Tyler

Support staff

August 31, 2021 at 15:54

Hello Remi Manguin,

You’re welcome!

Regards

#300713 Copied

Robert

Participant

August 31, 2021 at 17:44

Thank you, Rose and Olga, for your help, and the dev team.

I won’t close this ticket just yet. I’ll wait until after the next update to make sure it’s all working at that time before I close it.

Thanks
Robert

#300750 Copied

Rose Tyler

Support staff

August 31, 2021 at 20:41

Hello,

You’re welcome!

Regards

#300774 Copied
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