Forum Replies Created

Viewing 30 posts - 8,311 through 8,340 (of 30,391 total)
1 2 3 … 277 278 279 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 10:33

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check the settings and help you?

    Regards

    #288461 Copied In reply to: Website slow
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 10:33

    Hello,

    It’s possible only with additional CSS customization. Could you, please, provide us with a link to page where you have that menu? We’ll check and give you the code you need to add to make it vertical on mobile devices. At this moment I don’t see the menu in the footer https://prnt.sc/137rki6

    Regards

    #288460 Copied In reply to: How to change footer menu style on Mobile mode
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 08:29

    Hello,

    Replace et-core-plugin/app/controllers/vc/slider.php file with this one https://dropmefiles.com/Sy27r

    Regards

    #288452 Copied In reply to: Slider Speed
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 08:15

    Hello,

    We have checked your product with the default theme and see the same issue https://gyazo.com/13fa8b8c3c2050400ca6d0dc9138a91c
    So, problem is not related to our theme. Contact min/max Woocommerce Quantities plugin author to fix the issue.

    Regards

    #288450 Copied In reply to: min/max Woocommerce Quantities shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 07:52

    Hello,

    That’s strange. We’ll check the issue with the notifications.

    Regards

    #288446 Copied In reply to: Products same height
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 07:46

    Hello,

    1) Nope, incorrect https://prnt.sc/137ke8v Check and provide the working access to your Dashboard, please.
    2) Do you want to import any demo content? Which demo version would you like to import after theme update?

    Regards

    #288445 Copied In reply to: import
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 22:01

    Hello,

    1) To enable Registration go to WooCommerce > Settings > Account > enable registration on the My account page.
    2) What exactly do you want to change? Could you, please, explain in more detail? Maybe provide screenshots for better understanding.
    3) Do you want to remove breadcrumbs for the whole site or for some pages only?

    Regards

    #288429 Copied In reply to: Need Help
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:58

    Hello,

    Do you use a built-in filter or third-party plugin?
    Provide us with WP Dashboard access to your site to check the issue and help you.

    Regards

    #288428 Copied In reply to: How to create filters like on the organic demo?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:57

    Hello,

    Your theme is up to date https://prnt.sc/136obr0 So, I don’t understand what you want to update and your issue.

    Regards

    #288427 Copied In reply to: How can i update my Xstore theme.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:55

    Hello,

    Do you have Lazy loading option for the images in the plugin settings? Try to disable it.

    Regards

    #288426 Copied In reply to: When page is loading, logo disappear in the gray square
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:54

    Hello,

    Disable Slider loop option for that Product element and then check again.

    Regards

    #288425 Copied In reply to: Recently Viewed Product Error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:52

    Hello,

    Sorry but your request is not very clear. Please, provide us with the following information:
    1) WP Dashboard access to your site
    2) What demo would you like to import?
    3) What page builder do you prefer: Elementor or WPBakery?

    Only after that we’ll be able to help you.
    Regards

    #288424 Copied In reply to: import
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:50

    Hello,

    It comes from the Stripe plugin, it’s not our theme block. So, contact Stripe plugin author or check the Stripe plugin settings to remove that block.

    Regards

    #288423 Copied In reply to: How to remove/change Add to cart
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:49

    Hello,

    You use out of date version of the WooCommerce plugin https://prnt.sc/136nx0k
    Please, update WooCommerce and all the other plugins you have and also XStore theme to the latest versions. Check the variable product after that. Don’t forget to make backup before the update.
    Let me know if you still have the issue after update.

    Regards

    #288422 Copied In reply to: Cannot Display Variation Prices
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:44

    Hello,

    Add the below code in addition

    .content-product .product-content-image {
    display: flex;
    max-height: 220px;
    height: 220px;
    min-height: 220px;
    align-items: flex-start;
    justify-content: center;
}

.content-product .product-content-image img {
    max-height: 220px;
    width: auto;
}

.content-product .product-title a {
    min-height: 5ex;
    line-height: 2.5ex !important;
}

    Regards

    #288421 Copied In reply to: Products same height
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:37

    Hello,

    Unfortunately, we don’t have PSD for this design of the size guide. We have another one. I sent it to your registration email.

    Regards

    #288420 Copied In reply to: Size_guide.psd does not exist!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:27

    Hello,

    I don’t see problem with the label once I enabled it in Theme Options > WooCommerce > Shop elements > Sale & Out of Stock > Enable “Sale” Label and Show Sale Percentage https://prnt.sc/136mypy

    Regards

    #288419 Copied In reply to: Sale Tag
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:18

    Hello,

    I don’t see problem with the slider. Could you, please, check again?

    Regards

    #288417 Copied In reply to: Product slider disappeared on mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:17

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    #288416 Copied In reply to: min/max Woocommerce Quantities shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:14

    Hello,

    Go to wp-content/fonts/ remove the folders. After that go to Theme Options > Typography > resave fonts. Check site after that.

    Regards

    #288415 Copied In reply to: UPDATING 2 sites 1 live 1 dev
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:13

    Hello,

    Could you, please, provide us with server error logs?

    Regards

    #288414 Copied In reply to: After Xstore update styles reseted to defaults
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:05

    Hello,

    Image that you used there does not exist https://prnt.sc/136lzho

    Regards

    #288413 Copied In reply to: Header problems
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 21:02

    Hello,

    1) Fixed.
    2) Issue was caused by this slug that you set https://prnt.sc/136lbpv
    3) Just finish the translation of the missing strings https://prnt.sc/136lmm4
    It should not be every time after the update. But sometimes if some new strings are added then you may need to translate them.
    4) I have passed your issue to our developers. I’ll inform you once they fix the issue with the author.

    Regards

    #288412 Copied In reply to: Please, help me
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 20:15

    Hello,

    1) Thank you. I have passed the issue to our developers.
    2) Blog posts should have different heights (because of image size or description size) then you’ll see the masonry effect. If all your posts are the same height then what masonry view do you expect? I changed an excerpt of one of the posts to show you that the masonry effect works. Check blog page.
    3) We have a built-in variation gallery feature. So, you can use the variation gallery for example to show all the necessary images for the variation.

    Regards

    #288411 Copied In reply to: Product variation
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 20:06

    Hello,

    1) We could have countdown Elementor element in our theme. So, you need either an additional Elementor addon to implement this or Elementor pro.

    2) Use Products element and Recently viewed type https://prnt.sc/136isaj

    3) Use inner section and then duplicate it https://gyazo.com/37fbdc177b6d67218bd54ea1603e7bdc I created an example

    Regards

    #288410 Copied In reply to: I NEED SUPPORT
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 19:49

    Hello,

    I see the product slider https://prnt.sc/136iift

    Regards

    #288408 Copied In reply to: Product look issue after last update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 19:43

    Hello,

    Do you have this issue if you enable any other default theme than XStore? I would recommend you to contact cjdropshipping support.

    Regards

    #288406 Copied In reply to: Issue with linking of my Drop shipping API
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 19:33

    Hello, @SBB

    Check now, please.

    Regards

    #288404 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 18:02

    Hello, @Ankush_Mittal

    Just remove the XStore Core plugin and install it again. You’ll get the version where the issue is already fixed.

    Regards

    #288397 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2021 at 18:01

    Hello,

    Could you, please, provide us with Wp Dashboard access to your site to check the settings you use and find the reason of the issue?

    Regards

    #288396 Copied In reply to: RESPONSIVE
  • 1 2 3 … 277 278 279 … 1,012 1,013 1,014
    Viewing 8,340 results - 8,311 through 8,340 (of 30,391 total)
Viewing 30 posts - 8,311 through 8,340 (of 30,391 total)
1 2 3 … 277 278 279 … 1,012 1,013 1,014

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