Ajax error & callbacks.php - by wppit

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: wppit
    wppit
    Participant
    May 20, 2021 at 09:45

    hi after i install xstore theme i got this error

    1- ajax error in home page and when i browes some page like store manager for wcfm

    2- in user menu i got this error too Undefined index: one_page_menu in plugins/et-core-plugin/app/models/customizer/theme-options/global/callbacks.php on line 645

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2021 at 17:42

    Hello,

    Provide us with FTP access to your site, please. We need to check the issue in more detail.
    Also, provide us with server error log file.

    Regards

    Avatar: wppit
    wppit
    Participant
    May 20, 2021 at 20:04

    here my info

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 21, 2021 at 11:13

    Hello,

    I see the following errors in the error log https://prnt.sc/137t63s
    Contact your hosting provider support to fix them. It’s not related to the theme but to your server settings.

    Regards

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