Return to previous page

When page is loading, logo disappear in the gray square

This topic has 5 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Ömer Faruk Taştan

Ömer Faruk Taştan

Participant

May 20, 2021 at 14:14

hi,

Please, contact administrator
for this information.

#288344 Copied Theme version: 1.0 WooCommerce version: 5.3.0

4 Answers

Rose Tyler

Support staff

May 20, 2021 at 15:09

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how it works then.

Regards

#288365 Copied

Ömer Faruk Taştan

Participant

May 20, 2021 at 18:49

Hi,

Thank you for your interest. I tried all of the plugins. I found that the problem is caused by my speed cache (litespeed cache). I deactivate it. Then I download your suggestions plugin “Q3 cache”. But the problem continues with your suggestions cache plugin. What can I do?

#288401 Copied

Olga Barlow

Support staff

May 20, 2021 at 21:55

Hello,

Do you have Lazy loading option for the images in the plugin settings? Try to disable it.

Regards

#288426 Copied

Ömer Faruk Taştan

Participant

May 21, 2021 at 10:53

yes,
it is worked. Thank you.

#288464 Copied
Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘When page is loading, logo disappear in the gray square’' has been successfully resolved, and the topic is now closed for further responses

When page is loading, logo disappear in the gray square

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection