It does not require email. Just copy the link once you uploaded files and provide the link and WP Dashboard access in the topic Private content area.
Regards
Olga Barlow
Participant
June 10, 2021 at 21:11
Hello,
I just edited the home page header and resaved the logo. Saved the home page header and then all theme options.
To edit footer go to Static Blocks > edit footer static block using WPBakery builder and change the image there.
Regards
Olga Barlow
Participant
June 10, 2021 at 21:08
Hello,
Oh, yes. In this case replace it with
@media only screen and (min-width:991px){
.product-images .main-images {
text-align: right;
}
}
If you need that hook then you need to disable Single product builder and use one of the built-in layouts for the single product (Theme Options > WooCommerce > Single Product builder > Off and then Theme Options > WooCommerce > Single Product > choose one of the layouts we offer).
Regards
Olga Barlow
Participant
June 10, 2021 at 17:13
Hello,
Provide us with WP Dashboard access to your site. We’ll check the settings you use and try to help you.
Regards
Olga Barlow
Participant
June 10, 2021 at 17:12
Hello,
Provide screenshot for better understanding and describe the problem in more detail. I don’t know what design you planed, so it’s difficult for me to understand what should be there.
Regards
Olga Barlow
Participant
June 10, 2021 at 17:10
Hello,
Provide us with FTP access to your site. We’ll check the issue in more detail.
Check now. But are you sure that you want to use separate header for the home page with the overlap effect? Your images are very light and maybe it would be better to use one default header with dark bg for all the pages?
Regards
Olga Barlow
Participant
June 10, 2021 at 16:23
Hello,
Because you did not disable overlap option for the mobile. So, edit your header and disable the overlap option also for the mobile. Check the product after that.
Regards
Olga Barlow
Participant
June 10, 2021 at 16:20
Hello,
Add to cart is ok https://gyazo.com/351c94a4082f610b077120b817502042 but wishlist – not. Go to WPML settings > enable Language filtering for AJAX operations, make sure that you added correct text for the default language and for the translation. If it does not help then provide us with WP Dashboard access.
Provide us with FTP access to your site, please. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
June 10, 2021 at 16:05
Hello,
5. I see that you changed the button with text to icon with q-ty input. So, do you want to change the size of the cart icon?
6) Yes, you are able to translate brands. We don’t have option to add brands to invoice by default.
7) You can find custom CSS in Theme Options > Custom CSS. You can find classed that elements has using Chrome dev tool.
8) It’s because of third-party plugin that you use. Add the below code to Theme Options > Custom CSS to fix the problem
.woocommerce .product span.onsale {
z-index: 3;
}
Regards
Olga Barlow
Participant
June 10, 2021 at 15:32
Hello,
Screenshot that you sent is screenshot of the Instagram element, it’s not product thumbnail. If you want to change the Instagram image size go to Pages > edit your front page > edit the Instagram element and change the Photo size to Large.
If you want to change the size of the product thumbnail on grid go to Theme Options > WooCommerce > Product image > change the size of the thumbnail image, but there is no need to use such a large size like 1080 because it’s limited by the image block width. Read more here about the suitable size of product thumbnails https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards
Olga Barlow
Participant
June 10, 2021 at 14:40
Hello,
1) I changed our Brands title to Publisher. If you need help with additional customization you can submit customization request here.
2) Email builder does not have option to change the mobile header background. So, we would recommend you to create the design of the bg that will suit both desktop and mobile.
Regards
Olga Barlow
Participant
June 10, 2021 at 12:31
Hello,
Replaced default logo with fixed logo on mobile. Check again.
Regards
Olga Barlow
Participant
June 10, 2021 at 12:17
Hello,
You used nulled version of our theme https://gyazo.com/c3f1ff352f9258ff3e3d2043111c6ef2
Keep in mind that we are not responsible for the theme and all the possible hacks if you used the nulled version.
I have updated the theme to the original one and registered your theme using your purchase code. Check now.
Regards
Olga Barlow
Participant
June 10, 2021 at 12:09
Hello,
Can’t check your site https://gyazo.com/f9fb3904960c4f12cc7a4a53d3df46de
Could you, please, explain in more detail what compatibility issue do you have (describe your actions step by step)? Does it work fine with the Storefront theme? Did you test it?
Regards
Olga Barlow
Participant
June 10, 2021 at 11:55
Hello,
You have created a lot of headers and set conditions to display for the whole site as I can see https://prnt.sc/152ifzm So, if you use multiple headers you need edit the last created header that you set for the “Entire site” to change the logo. If you edit the default one you don’t see your changes because it’s not used anywhere on your site. Other header used. If you are not familiar with the multiple headers option and don’t want to study that then just remove all the additional headers that you created. And use just 1 default header for the whole site and edit it. Or provide us with WP Dashboard access to your site and we’ll help you.
Regards
Olga Barlow
Participant
June 10, 2021 at 11:45
Hello,
Check now, please. That code was from the previous version that you imported. That was the WPBakery version. I removed pages of the WPBakery version.
Are you talking about changes in the header?
Did you edit both header that you have: home page header and the default header https://youtu.be/BpeXfzNwkOc ? If you don’t need the home page header with the overlap effect then just remove it.
Regards
Olga Barlow
Participant
June 10, 2021 at 11:10
Hello,
Our developers are working on your issue. I’ll inform you once they finish.
Regards
Olga Barlow
Participant
June 10, 2021 at 11:08
Hello,
1) PRODUCT CAROUSEL. Provide us with FTP access to your site to check the issue in more detail.
2) CAROUSEL BUTTONS. Check now, please.
Regards
Olga Barlow
Participant
June 10, 2021 at 10:25
Hello,
I have passed your issue to our developers. They will check if they could do anything with the search speed and fix the issue with search by SKU. We have a lot of requests these days, so take our apologies for the possible delay.
