Search field in home SKU variable product

This topic has 8 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: Redgall
    Redgall
    Participant
    June 9, 2021 at 15:18

    Hi,
    the search field in the home on the top where there is the menu does not work with the variable products SKU, why?

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2021 at 07:14

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.
    Also, provide URL of variable product with SKUs.

    Regards

    Avatar: Redgall
    Redgall
    Participant
    June 10, 2021 at 09:17

    ok! tank!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 10, 2021 at 16:08

    Hello,

    Provide us with FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Redgall
    Redgall
    Participant
    June 10, 2021 at 16:52

    ok tank!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2021 at 10:58

    Hello

    Thank you. I passed your issue to our developers but due to a number of support requests, they will be able to check the problem probably on Monday only. Sorry for this delay.

    Regards

    Avatar: Redgall
    Redgall
    Participant
    June 11, 2021 at 13:03

    Hi Olga,

    now it works for me I don’t know if you did it but it works with variable product SKU.

    Tank

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2021 at 20:16

    Hello,

    Oh, great ๐Ÿ™‚

    Regards

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