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Litespeed cache crash my web site - by urlaho

This topic has 14 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

urlaho

Participant

June 6, 2021 at 20:22

Hello, good day. I activate the Litespeed cache plugin. However, after a while, certain parts of the site break down. For example, this time the product page is broken. At another time, the home page or other pages are broken.

Please, contact administrator
for this information.

#290099 Copied Theme version: 7.2.4

13 Answers

Olga Barlow

Support staff

June 7, 2021 at 12:13

Hello,

Update theme and XStore core plugin to latest versions https://youtu.be/xMEoi3rKoHk . This issue was solved in one of the latest updates. You use the out-of-date version that’s why you still have a problem.

Regards

#290134 Copied

urlaho

Participant

June 8, 2021 at 21:29

Thank you for the answer. I provided the updates and cleaned the cache. However, the about us page is displayed as a blank white page.

#290325 Copied

Olga Barlow

Support staff

June 9, 2021 at 22:08

Hello,

Provide us with the FTP access to your site and we’ll check the issue in more detail. I suppose issue is related to files in your child theme. Don’t copy the framework folder to child theme! If you need to change some functions from those files copy just a function to child theme functions.php, don’t copy the whole file.

Regards

#290433 Copied

urlaho

Participant

June 10, 2021 at 12:49

I would be really pleased. When I activate litespeed, it also loses the full width feature in the footer.

Please contact administrator
for this information.

#290519 Copied

Olga Barlow

Support staff

June 10, 2021 at 17:01

Hello,

It looks that Elementor conflicts with your cache plugin http://i.prntscr.com/Hc9kXrROQgufuLsuClV_3Q.png not our theme because even with the default theme it does not work. Looks that it does not support deferred loading of inline JS https://gyazo.com/aa9fc913feba4cc7d1003340e0d3cd7f Once I disable option it works. So, contact the Elementor plugin about this issue.

Regards

#290539 Copied

urlaho

Participant

June 26, 2021 at 21:15

Hello good day. Things were going well on my website, but I discovered a problem. For example, you clicked ‘my orders’ on the My Account page. The page that opens is always the same. I tried them all one by one. The same page appears. The link changes, for example /my account/orders, but the page that opens is always the same.
I look forward to your help on the matter.

#292228 Copied

Rose Tyler

Support staff

June 27, 2021 at 08:50

Hello,

Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

Regards

#292243 Copied

urlaho

Participant

June 27, 2021 at 19:19

greetings again. After switching to Storefront theme, my account page worked. However, when I went back to the xstore theme, my website had problems. I hope the issues get resolved because I didn’t have any backups. a very serious css and js corruption has occurred. I am attaching the relevant image.

Please contact administrator
for this information.

#292271 Copied

Rose Tyler

Support staff

June 28, 2021 at 07:51

Hello,

Clear cache and check now.

Regards

#292295 Copied

urlaho

Participant

June 28, 2021 at 11:41

really thanks a lot. All problems fixed. But the right widgets on my shop page are not showing? Price and category widgets should appear there.

#292321 Copied

Rose Tyler

Support staff

June 28, 2021 at 13:35

Go to Appearance > Widgets > add widgets to the Shop sidebar area.

Regards

#292338 Copied

urlaho

Participant

July 8, 2021 at 07:24

hello, good day. I did a lot of Turkish translation with Loco translate. However, I could not fix the text ‘Welcome To Your Account Page’ on my account page. Can you help with this?
Also, will my Turkish translations go away after an update?

#293427 Copied

Rose Tyler

Support staff

July 8, 2021 at 07:42

Hello,

1) Clear cache and check now – https://gyazo.com/05bff44ab6cbde5862950aa16f72a2cc
2) After every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://xstore.helpscoutdocs.com/article/63-theme-update

Regards

#293429 Copied
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