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Viewing 30 posts - 7,351 through 7,380 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 09:38

    Hello,

    1) Where did you see that section could be full-width? Plugin displays vendor information in the container even on their official demo http://wcmpdemos.com/all-in-one-demo/vendor/sonsuzdeneme/ It does not have option to make it full-width.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 09:36

    Hello,

    We meant that maybe your hosting provider has any firewall for the connections from other countries. We can’t connect to your FTP https://prnt.sc/17mdpx1
    So, make sure that you don’t have a blacklist.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 09:22

    Hello,

    We can’t log in to your Dashboard anymore to proceed with fixing. Could you, please, provide us with correct access?

    I’ve flushed the cache in SiteGround Control Panel, and also at Cloudflare.

    We should be able to flush CDN cache after our changes to apply then and check if it works. How could we do this from the WP Dashboard if you don’t log in here https://prnt.sc/17hmbzm ? Do you have any other place in WP Dashboard that allows to flush CDN cache?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:33

    Hello,

    Use Image like Image in the menu options and choose the position https://prnt.sc/17jlyiw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:30

    Hello,

    1) The latest version of XStore theme is 7.2.11. So, if you use the latest version of the theme you won’t see any notification in the Dashboard > Updates.
    2) If you use auto-updates you don’t need Envato Market plugin. If you want to use that plugin to update the theme you can find the link here https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    3) What exactly don’t you want to remove?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:27

    Hello,

    Thank you for your patience!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:25

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:20

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:14

    Hello,

    You are using the latest version of XStore core and Xstore theme.
    To update Quform plugin try to disable it and then go to XStore > Plugin installer > press update and activate.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 00:09

    Hello,

    Then remove custom that you added to Theme Option > Custom CSS to make footer sticky there https://prnt.sc/17jhw3t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:50

    Hello,

    The last screenshot that you provided is broken. I checked your site on mobile and don’t see issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:46

    Hello,

    Add the below custom to Custom CSS

    .etheme-sticky-panel.outside {
        visibility: visible;
        opacity: 1;
        transform: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:43

    Hello,

    Add the following custom code to add link to product after the product title for example

    add_action( 'woocommerce_after_shop_loop_item_title', 'custom_product_link', 5);
    function custom_product_link(){
        $url = get_permalink( $item['product_id'] ) ;
        echo '<a href="'. $url .'">View product</a>'; 
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:25

    Hello,

    Create variations with color and Any size https://prnt.sc/17ja0hk then you can upload images just for the necessary color and there is no need to upload it for every size you have.

    WooCommerce changes variation image only if you chose all the attributes you have, we don’t have option to change this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:22

    Hello,

    Check the slider now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:14

    Hello,

    I checked your site and don’t see problem with the mobile menu https://gyazo.com/77a6cc9b6c4919d17ce979bfa427cacc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 23:10

    Hello,

    Go to Theme Options > WooCommerce > Shop > Product styles > disable Show Variations As Simple Products option because it will display all the variations you have as simple products on the shop page.
    Besides, if you need help with theme translation, provide us with WP Dashboard access to your site and we’ll check the issue in more detail. Your email address is invalid and we can’t reply to your email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:53

    Hello,

    Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:49

    P.S. You renamed the parent theme folder, so theme auto-update won’t work for you. Use FTP method to update theme in this case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:46

    Hello,

    You have updated the XStore core plugin but did not update the theme to the latest version. That was the reason of the issue.
    If you want to update XStore core plugin then update not just a plugin but also theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:40

    Hello,

    If the Site loader option is enabled in Theme Options then you will see the page only if it’s fully loaded. If you don’t like this effect then disable the site preloader in the theme option. We have enabled all the possible optimization options in our theme and enabled cache minification.
    Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:34

    Hello,

    Take my apologies for the delay in answering. The latest version of the theme you can find in the Downloads area of the ThemeForest account. I used FTP method to update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ because maybe something went wrong during your update and not all the files were updated, not sure about this. Also, maybe you just did not save theme options after the theme update.
    As a rule, auto-update works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:04

    Hello,

    Please, restore the backup. We’ll update the theme by ourselves after that. We need to check the old files before theme update. Unfortunately, we don’t have such an old copy of the theme to check it without restoring your backup.

    So, let us know once you restore the backup.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 22:02

    Hello,

    Take our apologies for the delay. It looks that search, QV and cart display the regular price instead of the dropship price. Our developers are trying to find the reason of the issue but we need more time. Could you, please, give us 2 days to find the solution? If we don’t solve the issue we’ll be able to give you refund.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 21:17

    Hello,

    Watch video tutorial https://youtu.be/xMEoi3rKoHk
    Let me know if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 21:16

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 21:13

    Hello,

    Are you talking about products on the Home page? You can disable Ajax loading for the Products in the element settings. Or contact your hosting provider to speed up the server response time if you want to use Ajax loading.

    Refards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 21:10

    Hello,

    We have added the categories section on the page as an example. Create your categories with subcategories in the Products > Categories.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 20:36

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2021 at 20:11

    Hello,

    1. I have changed the colors. Check now.
    2. Check now.
    3) I have created footer using static block, so you can change the width editing the width of the columns https://prnt.sc/17id4gs
    4) Check now. But do you know that it’s not allowed to use more than one h1 tag for the SEO on the page? I would recommend you replace h1 with another heading.

    Regards

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    Viewing 7,380 results - 7,351 through 7,380 (of 30,391 total)
Viewing 30 posts - 7,351 through 7,380 (of 30,391 total)
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