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Theme has impacted the performance of our website – It is slow now

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: rahulanand84
    rahulanand84
    Participant
    June 24, 2021 at 14:15

    Hi,

    After installing your theme and needed plugins, we have noticed our website is running very slow now. The product loading on the home page is very very slow and impacting our business. can you please check it?

    Thanks

    #291936 Copied Theme version: 7.2.10 WooCommerce version: 5.3.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 24, 2021 at 14:49

    Hello,

    Thank you for using our theme. Read this post and follow the instructions, please, https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

    Regards

    #291944 Copied
    Avatar: rahulanand84
    rahulanand84
    Participant
    June 28, 2021 at 18:39

    We need optimization on the product loading. Rest of the website is ok, but after loading the website product loading using ajax is very very slow. Provide us a solution

    #292371 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 29, 2021 at 21:13

    Hello,

    Are you talking about products on the Home page? You can disable Ajax loading for the Products in the element settings. Or contact your hosting provider to speed up the server response time if you want to use Ajax loading.

    Refards

    #292494 Copied
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