User-scalable in viewport - by andy80 - on WordPress WooCommerce support

This topic has 16 replies, 4 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: andy80
    andy80
    Participant
    June 25, 2021 at 07:12

    Hello,

    I’ve got following warnings in meta inspector:

    user-scalable in viewport should be set to ‘yes’
    maximum-scale in viewport should not be set

    I’m using XStore with Elementor Pro – how I can fix this?

    Thanks
    Andy

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2021 at 07:31

    Hello,

    Sorry for the delay in answering.
    Do you use child theme? If so, provide temporary wp-admin and FTP access.

    Regards

    Avatar: andy80
    andy80
    Participant
    June 29, 2021 at 21:52

    Hi Rose,

    yes I’m using child theme, I’m sending you access in priv content.

    Best
    Andrzej

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 30, 2021 at 00:25

    Hello,

    Check now, please.

    Regards

    Avatar: andy80
    andy80
    Participant
    June 30, 2021 at 16:16

    Hello Olga,

    still I got warning about user-scalable in viewport should be set to ‘yes’

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 09:17

    Hello,

    Check the user-scalable attribute again.
    1) We did not disable any plugins because we were working on child theme files only.
    2) We did not touch anything except child theme header.php file. That’s all. And changes in that file could not affect headings. I checked your h1 (SWEET BABY ROOM) and it’s less than 20 characters, that’s why you see that warning I suppose.

    Regards

    Avatar: andy80
    andy80
    Participant
    July 1, 2021 at 22:11

    Hello Olga,

    user-scalable attribute is ok now. Thanks!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 2, 2021 at 11:20

    Hello,

    I don’t have information about this. It would better to contact the author of the tools that you use to check it.

    Regards

    Avatar: andy80
    andy80
    Participant
    July 3, 2021 at 08:16

    Hi Olga,

    yes it looks like a issues with google chrome plugin META SEO inspector. I can see tags in other tools – thanks for help!

    Have a nice day!

    Andy

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 08:39

    Hello,

    You’re welcome!

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    January 3, 2022 at 12:04

    Hi Olga!

    What should be added to header.php to fix the user-scalable thing?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 4, 2022 at 14:25

    Hello,

    I see that user-scalable in viewport is set to ‘yes’ https://prnt.sc/25z57lh So, what is wrong with that for you now?

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    January 5, 2022 at 06:56

    Not in my case: http://segwaypowersports.ee/.
    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />

    I see You fixed it for Andrzej. Tell me how.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 5, 2022 at 12:17

    Hello, @Tiidush

    Go to Theme Options > General > enable Mobile User-Scalable option.

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    January 6, 2022 at 09:01

    Found! Option comes with XStore 8.0.4.

    Thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 6, 2022 at 10:03

    Hello,

    You are welcome.

    Regards

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