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Demo is not import properly… - by beumaxafrica

This topic has 20 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

beumaxafrica

Participant

June 28, 2021 at 14:55

My demo is not import properly.. Can you import it perfectly?
Media missing – https://snipboard.io/WYGkxI.jpg
Categories section missing what show in demo in home page -https://snipboard.io/PrHeRk.jpg

Footer static block is not editable properly… https://snipboard.io/rNAGZ6.jpg

Please, contact administrator
for this information.

#292350 Copied Theme version: 7.2.11 WooCommerce version: updated

19 Answers

Rose Tyler

Support staff

June 28, 2021 at 15:43

Hello,

Thanks for contacting us.
1/ Images of categories can’t be imported. Please go to Dashboard > Product Categories > add/edit categories and upload images for them.
2/ Yes, this block was removed from the import. It is because of the impossible import of categories with hierarchy and images.
If you want to get a layout like that with your own categories, use the Product Categories Lists element. Let us know if you need any further assistance with this.
3/ I’ve enabled Elementor for static blocks – https://gyazo.com/1b11ab5d442917a39ecac43b0fcabeed , you can edit the Footer now.

Regards

#292354 Copied

beumaxafrica

Participant

June 28, 2021 at 18:29

Yes we want our category block….Can you make one ?
Here is our categories—-
1. African Fashion
a. Material:
aa. Ankara Material
ab. Agbada Material
ac. Cashmere Material
ad. Isi Agu Material
ae. George Material
af. Lace material
ag. Women’s scarf
ah. Men’s Accessories
ai. women’s accessories

b. Sewed Clothes
ba. Men’s clothes
bb. Women’s Clothes
bc. Kid’s Clothes

2. African footwears
Men’s shoes
Men’s slip-ons & sandals
Women’s shoes
Women’s Slippers
Unisex shoes
Kids shoes

3. African food
Food stuffs
Conduments /Spices
Dried Vegetables
Nuts
Dried sea foods
Provisions

4. African beads
a. Beaded Necklace
b. Beaded earrings
c. Beaded set
d. Beaded Bracelets
e. Beaded walking stick
f. Beaded hand fan
g. Beaded Bags
h. Beaded shoes

5. African Artworks
a. Wall paintings
b. Wood carved art

6. African herbs & roots
a. Natural Herbs
b. Natural roots.

7. African Accessories
a. Chieftency Caps
b. Walking Stick
c. Hand Fan

8. African Soaps & Hygieneumaxafrica.com/wp-admin
a. Natural Soaps
b. Natural creams

Please contact administrator
for this information.

#292370 Copied

Olga Barlow

Support staff

June 29, 2021 at 21:10

Hello,

We have added the categories section on the page as an example. Create your categories with subcategories in the Products > Categories.

Regards

#292493 Copied

beumaxafrica

Participant

June 30, 2021 at 21:51

https://snipboard.io/9UWNmT.jpg

Compare plugin dont work proprly and can you add compare buton in header with beside wishlist and cart button?

Please contact administrator
for this information.

#292640 Copied

Olga Barlow

Support staff

July 1, 2021 at 11:02

Hello,

1) Go to YITH > Compare > resave settings and try to compare after that.
2) Edit your header connection block to add Compare button https://gyazo.com/9efd25b893a0f7a9cc49f946a7a20cab

Regards

#292676 Copied

beumaxafrica

Participant

July 1, 2021 at 17:08

Suddenly my dekstop header is changed it is not organized, like broken… Can you put the niche market 3 default header back???

Please contact administrator
for this information.

#292748 Copied

Olga Barlow

Support staff

July 2, 2021 at 10:49

Hello,

Probably you imported some other header template. I have imported the niche market 3 header template. Check now.

Regards

#292818 Copied

beumaxafrica

Participant

July 2, 2021 at 14:32

Thank you very much… Can you tell me how to use languaage switcher and currency switcher that is in header…???

Please contact administrator
for this information.

#292864 Copied

Olga Barlow

Support staff

July 2, 2021 at 15:21

Hello,

That content is just demo content. It’s not real switchers. If you want to create multilanguage site you need additional plugins to implement this https://colorlib.com/wp/wordpress-multilingual-plugins/Some of these plugins like WPML, comes with currency switchers.

Regards

#292879 Copied

beumaxafrica

Participant

July 2, 2021 at 16:16

Another problem in header/… Can you put default menu of All departmets option… Now it shows Wrong… Can you put default All departments option of niche market 3?

Please contact administrator
for this information.

#292886 Copied

Rose Tyler

Support staff

July 3, 2021 at 08:27

Hello,

I am not sure what is wrong. You need to create your own menu via Appearance > Menus, then go to Theme Options > Header builder > All departments > Select The Menu
https://xstore.helpscoutdocs.com/article/27-mega-menu

Regards

#292921 Copied

beumaxafrica

Participant

July 18, 2021 at 19:49

Hi new problem arises

https://snipboard.io/Y5Q8gh.jpg

See the dekstop catrgory is working nicely… All the categories are showing before search button,

But in mobile,

https://snipboard.io/dBy1O3.jpg

There is no categories option to select….

Also,
https://snipboard.io/Gl0P2c.jpg

Only few catrgories showing………

So fix things……..

Make mobile search like dekstop,
Make all the categories available in category tab in mobile……..

Waiting for reply………..

Please contact administrator
for this information.

#294710 Copied

Olga Barlow

Support staff

July 19, 2021 at 16:30

Hello,

1) We don’t display search by category for the mobile device because there is no place to show the select on the mobile device.

2) Provide us with the FTP access to your site to check the issue with the categories tab in the mobile menu (that it does not display all the existing categories)

Regards

#294821 Copied

beumaxafrica

Participant

July 19, 2021 at 18:45

We figured out pevious things….
New Problems…..

Why this all are in capital?????????????
How to change the text form to capitalise only first letter of each word…….

https://snipboard.io/FWQX1Y.jpg

After theme update, slider not showing…
https://snipboard.io/KzgQly.jpg

After theme update,
https://snipboard.io/KPWTGj.jpg

Critical error in account dashboard……

Please contact administrator
for this information.

#294871 Copied

Olga Barlow

Support staff

July 20, 2021 at 13:27

Hello,

1) It was added by custom CSS. Fixed. Check now.
2) It’s ok for me https://prnt.sc/1dhvfal
3) Why did you copy woocommerce folder to your child theme https://prnt.sc/1dhwcgg ? I suppose this is the reason of the problem, can’t test without FTP. Remove the folder and copy only files that you need to change.

Regards

#294986 Copied

beumaxafrica

Participant

July 20, 2021 at 19:51

Hi, Take the hosting login info here,

Please fix it….. https://prnt.sc/1dhwcgg

What custom code you use for capitatilze letter that were all capital previously..?

Please contact administrator
for this information.

#295060 Copied

Olga Barlow

Support staff

July 21, 2021 at 11:48

Hello,

Oh, why did you post private info in the main message are? It’s available for all the users. Use Private content area to provide private information!!!!

Yes, woocommerce folder is the reason of the issue. Why did you copy whole folder? What files did you change there?

Regards

#295160 Copied

beumaxafrica

Participant

July 22, 2021 at 19:24

Dont delete anything in the folder, one dev is working on it……

#295515 Copied

Olga Barlow

Support staff

July 23, 2021 at 12:46

Hello,

I don’t remove anything. I would recommend you to copy only those files to woocommerce folder that you really changed, not all the files. After that compare the edited files with the parent theme files and add the changes that we made in the parent theme to your child theme files.

Regards

#295625 Copied
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