Hi, i’m using polylang to have 3 language store. But the header search cannot return any results when i typed product name in other languages. Only product name in main english language will return results. Chinese language return no result.Theme version: 7.2.9 WooCommerce version: 5.3.0
Provide temporary wp-admin and FTP access, so we can take a closer look.
ok. let me upload it on a temp hosting. will update the login soon.
Please use login info as provided here…thanks
We can’t log in to your Dashboard – https://gyazo.com/6c1fd3f05732ddd7f3f3c768eff236f1 Please check.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Sorry. please use these info.
Also when i typed in search (without ajax) “Blue Stripped Chair” ( i do have this product) and click search button, no product is showing. If Ajax is on, the product is listed in the ajax dropdown result.
If i search for “chair” only, 2 product with word “chair” displayed on dropdown. But when clicked the search button, showing no results.
regardless if Ajax On or Off, clicking the search icon button should bring to search result page and show all the product that has the word being search in their title. Right?
Even if i typed full product name in search box, then click the button, no result.
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Hi, any updates on this? it quite urgent actually.
You can replicate by using fresh WP+Xstore+Polylang 2 languages, then test the search box for both language.
Sorry for the delay in answering. We need a bit more time. Our technicians team doesn’t work during the weekend, but I’ve added priority for your task on our desk. Please be patient.
Hi, seems working. May I know what has changed? if there were code changes, which files to edit & what;s the correct setting? I’m afraid later when i update the theme or plugins, it broke again…thanks
We made some fixed to improve compatibility with the Polylang and search option.
Fixes are included in the theme update.
Hi, ajax search is now working with latest update. It will add lang query when search icon is clicked but did not maintain/redirect to the language folder url.
But for the ajax search, when input and clicked search icon, the url will go to the correct product language but all other interface will use default lang which is EN.
search result url like below:
It should go to this url to retain everything in CN when requested from CN page.
how can I achieve this on htaccess?
Provide URLs, temporary wp-admin, and FTP access.
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