Mobile submenu doesnt work - by Eylül Görmüş

This topic has 7 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: Eylül Görmüş
    Eylül Görmüş
    Participant
    August 11, 2021 at 22:24

    Hi, I have a problem with the mobile menus with sub-items. It looks fine when I check in on my browser’s mobile developer mode, but on actual devices (I checked on iphone and ipad, safari & chrome) the arrow to open the submenu doesn’t show up and I cant open the submenus. I checked this thread and did the suggestion there, yet it still doesnt work. https://www.8theme.com/topic/8theme-menu-not-working-on-mobile/#new-post

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2021 at 07:19

    Hello,

    Make sure that you are using latest version of the theme and Core plugin – http://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
    Provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: Eylül Görmüş
    Eylül Görmüş
    Participant
    August 12, 2021 at 10:17

    I did that and the problem still remains.

    Avatar: Eylül Görmüş
    Eylül Görmüş
    Participant
    August 12, 2021 at 10:19

    Admin details are attached.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2021 at 17:30

    Hello,

    Check now, please.

    Regards

    Avatar: Eylül Görmüş
    Eylül Görmüş
    Participant
    August 12, 2021 at 18:50

    Yes it works now. Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2021 at 07:42

    Hello,

    You’re welcome!

    Regards

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