Issue with payment page - by Melichou973

This topic has 2 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Melichou973
    Melichou973
    Participant
    September 9, 2021 at 14:49

    Hi
    I have an issue with my payment page.
    When I want to validate my order, it keeps loading very long to the payment page.
    And when arrived on payment page, the appearence completly is in a mess…
    https://gyazo.com/47693795cd1c2f4022feaa9afaee1334
    Could you please help me ?

    Thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2021 at 10:46

    Hello,

    I have made test payment and it’s ok https://prnt.sc/1rp33eb
    Could you tell me what products did you try to buy? What options did you check on the checkout(payment methods, delivery address)?

    Because we can’t fix the issue if we don’t see that.

    Regards

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